I want to be clear that in this review, I mean no disrespect to the MA or doctor and am not writing this to be mean in any way. I just felt that because of the experience I had, that the public should be aware of how they treat their patients and their competency.
The moment I get there and am waiting to see the doctor, took way too long than it should have since I was the only patient there. In the middle of waiting, the MA's and the doctor left the building for whatever reason then came back a few minutes later. Once the MA's saw me in the waiting room, they both scowled at each other for whatever reason. Then finally I went into the room with the MA to talk about my symptoms. The minute we started talking, she repeatedly started to sigh and complain about the fact that she had to work till 9:00 pm that day and didn't want to be there. Then after I gave her a surprised look, she explained that she had to drive to West Virginia after work. The MA was completely unprofessional and clearly did not want to be there since she said that statement multiple times in the short conversation we had. She also sounded bored and apathetic when I was explaining my symptoms. I was stunned that someone in the helping field had such a terrible attitude. Very unprofessional. To add to my displeasure, the actual doctor had to "consult" with another doctor and was discussing what medicine to prescribe me as if she wasn't sure. You would think a doctor who had years of med school training would know for certain what to prescribe. Especially for my minor allergy condition. All she prescribed me was an anti-allergy medicine. That's it.
Now for the positives...I gave them two stars because they were able to see me that day and I didn't have to pay a copay. The receptionist was also professional and nice. That's the only positive part. I am deeply disappointed in their care. Like I said, I am not writing this review to "bash" them, but to make others aware that this experience really happened. I was not thrilled. read more
