Very disappointing experience. Conflicting return/exchange policy. Thought it was to be my go to…read moreboutique, will not be going back.

My store if you aren't hip get hip The people that work in…read morehere are always good to me if I have any issues I can bring it back they have always been reasonable with pricing and if I just don't know what to wear they help me

I went into Famous Footwear in Stow on Thursday, January 13th and tried on boots. The cashier was…read morevery helpful and put the boots on hold for me to pay and pick up on Friday. When I went in to purchase the boots on Friday, a different young lady checked me out. She too was polite and helpful. When I got home and tried on the boots to show my husband, I wasn't sure if they fit right or not. (You see I have severe Rheumatoid Arthritis in my feet. If a shoe/boot doesn't fit right, it's not good.) So I headed back to Famous Footwear about 2 hours later. I took the boots I had purchased with me so I could compare. When I entered the store, the cashier who had JUST checked me out as well as the one who helped me on Thursday night asked what I was doing. I shared that I wasn't sure if I bought the correct size and needed to compare with a different size boot. They said that they had to keep my purchased boots at the register- store policy. I said I needed them to compare sizes and my receipt was with the boots. THE CASHIER (associate #300423) THAT HAD CHECKED ME OUT JUST TWO HOURS EARLIER, TOOK MY PURCHASED BOOTS FROM ME. YES TOOK THEM RIGHT OUT OF MY HANDS! I was so taken back! I went on to try on the new size boots and walk around the store. Anyone who tries on shoes knows you need to know how two different sizes feel. So after trying to GUESS if I needed a different size by how the new ones felt, I finally went up to the desk where MY BOOTS (I had already paid for them) were and took one to compare with. After 5 minutes of walking around with two sizes on, I decided the ones I bought were probably the right ones. I then went and got my other boot. I walked around with them on and decided I would not be exchanging the boots for a new size. I then took my boots and my receipt and left. Let me clarify a few things, it was MY CHOICE to leave my boots at the register. Since only one other customer came in during the entire time, I would have thought those young ladies had plenty of time to help me, not make purchasing a new pair of boots of very negative experience. Money is tight these days folks, spend it at a business that is both helpful and deserving!!!

Went here yesterday to do some returns and look for homecoming shoes and the staff was so friendly…read moreand helpful! I should have noted the name of the person who waited on my daughter and I (Sharon?) but both employees were great.

I came here after visiting another local retailer and experiencing an epic failure in regards to…read morecustomer service, selection and pricing. I really have very little experience shopping at TJ Maxx but I must say I was impressed after my first visit to this location - the luggage department is on the immediate right when entering the store, I was happy to see they had a pretty good selection of luggage featuring a number of name brands with a wide range of pricing to fit every budget. I was looking for a quality wheeled 20" carry-on to replace a bag that was damaged beyond repair during my travel to the area to the point it wasn't going to make my return trip home. I found the checkout process a little strange with one line to access all the registers but it moved quickly and appears to be efficient - the customer service was exceptional and I left the store feeling I got a great product for a great price and that all one can really ask...

First time coming here, needed a place to grab some home decor and get inspired for the fall…read moreseason. Really busy place, this store features such great deals on everything and honestly has plenty of hard to find bargains. Friendly staff and well stocked shelves. Parking lot is always full. Great selection of men's body sprays especially.

Amazing service, their selection of clothing is fantastic, and affordable…read more I dropped off some items for them and they were so friendly and I bought a few things and got a lot of compliments on them when I was out. I always shopped at the consignment store upstairs and now I will be a shopper at the Underground Exchange. Donna Cavanaugh.

I was in need of some medical scrubs and was in luck to find some here. A nice selection at…read moreinexpensive prices. They had a wide variety of colors and styles and I could easily find just what I need. The customer service also made me feel as if I was a valued customer. Would strongly recommend to anyone looking for scrubs. They also do school uniforms if you have any children to shop for.

I just wanted to mention the great customer service at this store. All the clerks go above and…read morebeyond to help in any way needed& it is a sheer pleasure to shop there. It is rare to find such a wonderful environmental any store anymore( maybe Nordstrom). They also have a great variety of sizes as Im tall and had great luck finding pants that fit really well and my Mother had an easy time on the petites side of the store. Good quality & great experience all around!

There is a Talbots Women's, Misses, Petites all at this location. Talbots has good quality well…read moremade items. Plenty of easy access parking .

Great store with many shoes. The store was well organized. Lots of socks, some clothing and…read morehandbags were available. The Ohio themed clothing was made in America. Shoes: many ranging from athletic to casual to dressy ones. Cute and modern styles too! My issue is that there weren't enough shoes available in wide widths. The staff was nice and helpful! Very professional. Might give the store another try sometime. Hopefully there will be more wide width shoes the next time.

Great service at low prices. I just wish you carried On Cloud shoes. I love the friendly staff and…read morethe variety of options.

I've shopped at this Old Navy for at least 15 years. As a tall person, I've always shopped their…read moretall line and love their inclusivity of sizes. The staff here keeps the place tidy despite the constant barrages of teenagers surely coming in here and screwing it up. This store is always pretty well-organized. I always appreciate that the bottoms, like jeans and athletic wear, are always in proper order, so you can find what you need without looking too hard. This store always has a nice selection of activewear. As a yogi, I rest gravitate towards their Breathe On collection and yoga leggings. Their activewear is actually affordable, versus some places that charge $100+ for a pair of leggings. Whenever I hit this Old Navy, I also stop at the nearby Ulta and do a double yoga and beauty haul. You can count on this Old Navy to find what you're looking for.

*This review is about this location, not about Old Navy in general.*…read moreThe only comment I will make about Old Navy in general is: never pay full price. Ever. They are always having sales. Everything there goes on sale. Everything. I have shopped at this location for many years. 90% of my wardrobe is from Nordstrom or Old Navy. I would say I am in this location at least 15 times per year. Every single time I have been in this store, the staff has been incredibly kind and helpful. If you need help, all you have to do is ask. The checkout lines are always fast and efficient. The store is always clean and well organized, which makes finding sizes easy. If you are a shopper- please please be respectful of the employees and don't pull out and unfold all the clothes. Someone has to refold and put them back!