These kind folks take me from my home to dialysis 3 time a week. 95% of the time I get the same crew and I like that-familiarity.
98% of the time they are early (they wait in the rig).
They are extremely kind and are constantly asking if I'm comfortable and are keenly aware of my medical conditions that require special handling.
It's hard to pinpoint the late pickup issue. Is it that the dialysis center isn't giving them a "heads up"? Or they are over booked? 75% of the time they arrive within 7-10 minutes of my being ready to go. The other 25% of the time I've waited as much as an hour.
I've also use them to go to medical testing at the hospital and to doctors appointments. While these events are scarce it's comforting to know that with PLANNING and contacting dispatch with as much advanced notice as possible they can work with you. read more