I'm surprised nobody has reviewed this auto parts store before now. It's kind of hard to find and…read moreif it wasn't for yelp directions I probably would not have found it unless a called the store for directions. Great friendly and helpful service by the guy who waited on me. I told him I either wanted a polished aluminum bull bar or chrome tow hooks for the front of my truck. He showed me pictures of what he had on his computer. He actually let me come behind the counter to look at what he had. It's located across the street from Beatty Chevrolet.

From the owner: CARQUEST Auto Parts is the premier supplier of replacement products, accessories, supplies and…read moreequipment for virtually all makes of automobiles, as well as light and heavy-duty trucks, off-road equipment, buses, recreational vehicles and agricultural equipment. Additionally, we distribute and sell tools, equipment, chemicals, paint and accessories. At CARQUEST Auto Parts we provide unparalleled customer service, innovation and industry leadership at our more than 3,000 stores located throughout North America.

Ryan helped us out so much today!!! Went way out of his way to help us fix a flat! Thank you Ryan!!…read moreGive that mana a raise!!

Great service and very knowledgeable staff. Give them a try...I don't think you'll be disappointed.read more

My son needed a new battery on his car today before an appointment. He stopped by and there was no…read morewait at all. Jeffrey(?) and Daniel were very helpful and quick! The first battery they put in had a problem which they noted right away and they took care of it. My son was on his way to his appointment with quick measure!

The people there aren't very responsible and definitely not honest. They gave me battery from 2021…read morewhen I was supposed to get the new one, put it in my car and next day it was already dead. I went back to get replacement and they said they never gave me one and doesn't remember me when I was just in few days ago, don't go to this place if you are really needing honest business, the man who apparently is a manager and is very oppressive especially towards deaf people. I highly DONT recommend that place in particular.

Just had a great stop at this store. The store manager was awesome and such a big help. I recognize…read morehim from a couple of years back when he worked at an Autozone off New Bern. Helpful then (that's a crazy busy store) and helpful now. He's said he'd been with the company 21 years and he worked and helped me like it was his 1st day. You know like when you first start a new job you want to show what a good employee you would be and your SO eager to do such a good job. This guy is the real deal. Best manager I've EVER dealt with at Autozone. Had a battery go bad on me. he tested it and put in a replacement super quick all while smiling and hold a conversation with me. Y'all did an extraordinary job in hiring this guy 21 years ago.

Standing in line with products to purchase makes you invisible to the staff. They literally wander…read morearound ignoring you, no matter how many people are waiting to check out. Three customers, including myself had to just put their items on the counter and walk out because nobody was bothering to check out customers. Staff didn't seem to care one bit. Management needs to do better. I will never shop here again. O'Reilly's is right across the street. I'll go there next time.

Stopped in for a check engine light. Kevin helped me diagnose what the triggered the light. He was…read morefriendly and informative, gave me three possibilities and resolutions for the issue. His colleague was outside as well and just as friendly(unfortunately I didn't get his name). I would definitely recommend this store and they will be my first stop if something comes up with my vehicle again.

I was needing help with my battery and a worker named Ian was amazing and helped me with everything!read more

I bought a wheel. The photo showed a rim and tire. I intentionally bought this wheel because the…read morerim and tire matched, the tire was in good condition, and the price seemed fair. But when the package came, it was only the rim. They took off the pictured tire. When I asked about it they said: "I'm sorry for any confusion, but I'm sure they removed the tire since any freight was calculated with the weight and dimensions of the wheel being bought and not the tire on it. I'm afraid there's not much I can do about that." Are you kidding me? The rim by itself was available online for 50% of what I paid these jokers. I am not going to hassle with returning it, but that's bullshit.

Very nice people running this place. If you need a part this is the place for you. We needed a…read morereplacement wheel for out car. A new one would have cost over 500.00. We got one used here that looked brand new and paid 150.00. We took the bad wheel back to them that we took off and they gave us a 50.00 core credit. No fuss no problems. In and out. REALLY GREAT experience.

Motion is for industrial support and very professional. I use them regularly. The team members are…read morevery supportive and knowledgeable about their inventory

Good customer service is SO hard to find these days. Martha (Mgr) and Edward did not just provide…read moregood customer service they provided INCREDIBLE customer service! I frequently drive past MANY other auto parts store to come here for that reason. Today I had a couple of issues that were professionally and expeditiously handled. Another important part to mention is how well they keep everything stocked. I sincerely appreciate the ability to go grab the things I need for families 3 vehicles.

I had a warranty issue with a battery. I did not have the receipt for AAP or elsewhere. I was kind…read moreof difficult about part of the process for support without a receipt. Receipt found for another vendor after the battery was replaced. They sent me down the road with no further discussion. AAP employee(manager?) was calm cool and collected throughout. I can't say enough thanks after being kind of difficult myself.