Rachael Campos has been very helpful in notarizing an Advance Medical Directive, and more…read moreimportantly, navigating a Spoofing Scam. Working with the Fraud Department, (kudos and thanks) she has secured a positive outcome. Rachael is competent, professional, warm, and takes care of her customers. We are very grateful she is the Aptos Branch Manager!

Should have made the switch a long time ago (from the traditional bank we had). Everyone is so…read morefriendly, there is a coin counter... kinda like a good old fashion bank but with modern technology.

A customer since 1981 means nothing to this branch or any Wells Fargo. They hold funds for 10 days…read moreeven if they have already received the funds from a local bank claiming 'irregular' signature even when it isn't their customer signing the check and they have no idea what the signature should be. So disappointing to treated like hamburger and not a real person. I closed that account and after the other day I'll be closing two more. Never again. I'm so disappointed in them and the people who work at the Aptos Branch.

I met the nicest and best banker today. Connie V. She went out of her way to help me and I don't…read moreeven have an account there, my parents did. She was patient, kind, and knowledgeable. If I had a banker at WF like her I would never have left. I also interacted with Judy who was also great. Thank you so much Connie for your diligence and kind heart.

Money Market is located at 903 Pacific Ave. The day I exchanged dollars for Euros the value of a…read moreEuro was $1.12. Money Market charged $1.17 per Euro (in my case 400 Euros). So it may be that their standard mark up price is a nickel per Euro. There was no exchange fee on top of this. I recommend that someone looking to buy Euros contact their bank. It is possible they can have some in 2-3 days for a better price. Money Market will only accept cash for currency exchange. Money Market is also a payday lender. This is a highly discredited business and victimizes the most vulnerable working people with extremely high interest rates. 6 years ago congress began cracking down on payday lenders, but the current administration rolled back the legislation. For that reason you may not want to patronize Money Market. For Euro exchange I found it to be ok.

I went to this business for their money lending. It took a while to get them to say yes because I…read morewas new to the area, but eventually they lent me a small amount of money. I paid them back, as agreed. The next month, I borrowed the money again. When I was due to pay it back, I was in a bad car accident...a head on collison. It totally slipped my swollen brain (I had a concussion) to go into. Money Market. No big deal, that's why they have a check of yours...right? She got her money without hassle is my point. I went in there to borrow and was refused service. I explained I was o k a car accident. They didn't care. I found myself faced with a bad attitude from the owner all over again. Save yourself some heartache and go someplace else. Good luck!

Have had excellent experience with John Howard with investment advice and alternative…read moreinvestments..He and his staff are always available to assist and his years of experience has been greatly appreciated. He is there when I need him.

I don't know what I'm doing when I'm investing and this office has been a huge help to me in…read morefiguring out how to manage my investments for my family. They're super responsive, patient, and always very helpful. Kyle makes everything easy and explains things so I understand what is going on. My money is also growing very well, much better than before I transferred to Morgan Stanley.

I'm surprised to see any 1 star reviews for this office! Based on the reviewers and their history…read moreof leaving 1 star reviews, I just figure some people carry a bad attitude and are never satisfied... I had a wonderful experience with HR Block and this office. This is my second year filing with Marie and I will never use another agent. She got me more money back 2 years in a row than I could have gotten doing my own taxes, answered all of my questions patiently (and trust me, there were ALOT) and went out of her way to make sure I understood the intricacies of the tax system as it pertains to me. This office has coffee and drinks and cookies and the experience was very welcoming and comfortable. I'll be back next year!

Great experience doing my taxes through Marie Stock. Friendly, efficient and very knowledgeable…read more Would highly recommend for a stress free filing!

After being referred by a friend, I approached Joshua Fischer and the folks at Sterling Pacific for…read moreinvestment advice soon after receiving a lump sum payout of more money than I had really ever had before. The most helpful thing for me was that they did a great job in educating me about mortgage pools before investing. Rather than focusing on making me a customer, or sell their product, their priority was teaching me about mortgage pools and trust deed investment. This was all something that I knew absolutely nothing about. Mr. Fischer was infinitely patent with me even well after it became apparent that his knowledge of these investments so far outstripped my own. This client first approach helped me so very much. The focus on my concerns and interests has been apparent in all my communications with various staff members and I expect it will carry over as I transition from being a prospective client to current investor. Definitely a great resource for those looking to learn more about trust deed investment, or real estate investment in general. When I signed on here intending to leave feedback and saw the other yelp reviews here, I've got to say it was strange to me in that my experience has been so different. I've been given all the information, and education, I could ever hope for, communication was prompt, all contact was professional/courteous and not once was I pressured to commit. That focus on making me comfortable before making me pay was what really made the difference for me.

I have not gotten a return on investment in over 5 years. They have stopped trying to sell the…read morebusiness because they make profits monthly by the fees they collect from investors. Meanwhile my investment is getting smaller as they deduct the fees. I have asked them repeatedly over the years about this issue and get the same story. They have failed me and other investors. I am glad I did not invest more with them.

Very professional, very fast at getting problems fixed. They have great customer service there is…read morealways a real person on the line to help you. there is no waiting in line when you have to come in. Bankers here are just an email or phone call away to help you with your banking needs. I will keep sending more business to pinnacle and i look forward to working with them.

I am trying to reset my password. After being denied it states to call customer support. Nowhere…read moredoes it give you a number for customer support, only client services during banking hours. So when you are trying to rest p/w at 1:30 A.M. you cannot. They should at least provide the phone number and state that you can only reach them during normal banking hours. They need to up their game on online banking and support!!!! I hate this bank. Poor online service.

It was my pleasure to work with Brandy Kelly recently on shared escrow…read more I have worked with many title officers for over thirty years now, what a delight to work with a true professional! Brandy is attentive, professional, organized, she responds quickly, she's ahead of the curve at all times, she goes above and beyond without skipping a beat! I highly recommend Brandy and her assistants, she provided us with excellent service

An agent at First American Title Company made a mistake on a deed. I'm giving stars for her…read morehonesty in owning up to the mistake and offering to fix it. The lack of the other 3 stars is because it's now been 5 months and 12 phone calls . . . she has not returned my calls and the deed still needs to be corrected. Even her manager did not call me back until I called a 2nd time a week later. Very poor communication and zero follow-through.