I had a pipe bust up under my house. The crawlspace is almost nonexistent and CD was able to get to…read morethe pipe and replace it with minimal damage to my floor. I recommend this company to everyone in my area. They are reliable they come out when they say they're gonna come out. They clean up any mess that was made. They leave your house in better condition than when they came out.

I was told that a dishwasher install would be included in their service charge when making the…read moreappointment and when the technician arrived, they attempted to quote me an additional $450. "That's how they get you" I'll never use again.

The guys responded quickly and solved our problems swiftly. They also gave me a quote on a separate…read morepending job, which gave me a Plan B option.

I called the number for Mercy Construction and Mike along with his assistant responded within 30…read moreminutes. I suggested that he come by to look at the project for installing a toilet and he came right over. He went over the details, inspected underneath the house for water damage and gave me a quote for installation and some minor repairs. I offered him the job and he started his initial work immediately. He and his assistant were courteous and knowledgeable about what needed to be done. I will update my review upon completion of the job.

The guys, Jesse and Mason, were prompt and knowledgeable. We had a leaking toilet, they diagnosed…read morethe issue, left go get parts, returned and finished the job, all in a timely manner I will absolutely use them again!

Our gas was shut off by the city following a leak. Plumber Near Me had some of the earliest…read moreavailability to address the leak, and sent out Tyler to diagnose and repair the problem. Tyler was great! He accommodated some specific requests of mine, took pictures of the issue, walked me through the process, and repaired it within 24 hours. Tyler went above and beyond in his responsiveness during and even after his job; answering post-repair questions I had and providing me with information I needed to give the city. The cost of the repair seemed high, but given the circumstances, I could not obtain other quotes so I have to assume it was fair. Overall, I am pleased with the interactions I had with Tyler and the work he completed!

In the midst of a recent heat wave, I had a non-emergency issue in my master bathroom. First there…read morewas no cold water and then a few hours later, no hot water. Next, the washing machine downstairs wouldn't fill. Our other bathrooms and the kitchen were working fine. I texted the number of Mike from City Point Plumbing. He called back and told me he was understandably slammed with emergency jobs. But he did promise to send out one of his best men two days later. Mike's son Ethan showed up right as scheduled. We discussed my observations and knew this was not an ordinary problem. So young Ethan went into troubleshooting mode and solved the problem in just over an hour. I was prepared for the worst, but Ethan really made my day! Great service, great training and a very pleasant company to work with!

City Point Plumbing delivered stellar service once again. I was procrastinating with some work that…read moreneeded to be done around the house, and finally made the call. Mike was pleasant as always and within a week Wayne was at our place to do the estimate, on time, patient and attentive. When we decided to proceed with the job, Wayne was on time again, diligent and the price was more than fair. The owner really cares and I am absolutely happy with the service and job done. If I could give them more stars I would :-) Try their services, you will be customer for life.

Request service for clogged toilet and water under the house. By the time he got here a day or two…read morelater the clogged had cleared on its own, he didn't have to fix the toilet inspected under the house and found that the washer drain pipe had rotted away said he couldn't fix on that same day and would be back. It's been about 3 weeks since that time anyway I was charged a100 dollars for the visit and he didn't do any work I have been calling and he doesn't answer so I would assume that my money is not green enough or he doesn't like to do work in my community if I could rate no stars I would

Trey Francis came to my house because I had a problem with water leaking from a pipe. He had to…read moreget some new parts for both sinks in my master bathroom.. He was very professional and got the work done. I had to get 2 new stoppers put I. Also. When he finished both sinks and no water was leaking at that time. He left and 2 hrs later I was in the bathroom and coukd hear a funny noise. Will he didn't get the sink to stop leaking. I've been putting cups under the faucet so it would get onto my floor. Too late.. I had to wait the entire weekend and Called 2 times yesterday and 3 times today. Still has not shown or even reaching out to me. Not good for business.. but he was do good and nice at first.. Please Trey come back a fix my sink. Patricia DiGiacomo

They did a great job in a timely manner. I will be recommending them to my friends.read more

Fast, knowledgeable, and kinda had a Mario and Luigi thing happening- in the best way…read more Super helpful and would definitely recommend.

Ed was luckily for me available very quickly. He was one of the most thorough contractors I've ever…read moredealt with regardless of the trade. He explained his work, gave a fair price and left no trace he had been there. I'd highly recommend him for service work.

Agreed to install a grinder pump station on contract took $6,000 dollars and skipped out on the job…read moreand will not return a call or text. Scammer.

Had a clogged toilet at a home i am renting. The technician showed up on time and explained…read moreeverything as he worked. Provided information on the septic system and how to prevent further issues. Price was a bit high for me for just a clogged toilet but they were able to fix the issue and the technician was great.

Very professional and fair. I was extremely impressed by the service and integrity of Mr. Rooter of…read moreRichmond. They installed a new gas hot water heater in my home a year ago. I thought they did a great job. The equipment that they installed was top quality and the plumbers who did the work were courteous, respectful of my home and knowledgeable. This year, I had a plumbing inspection by a third party who informed me that due to code, I needed an expansion tank for the heater. I called Mr. Rooter to inquire and they sent the original plumber to inspect. They agreed to install the tank at no cost to me other than for the tank and pipe, which I did not purchase the first time. Very fair indeed and they were extremely courteous during the discussion we had. I would recommend Mr. Rooter of Richmond.

Peter was here on time and he diagnosed the low pressure issue. The last company installed the pipe…read moreto the hot water. Came back and using the same pipe over tensioned it and it broke. Peter fixed it up, put in a better faucet with a water return cup on top. We are good to go. Thanks Davis and Green for hiring good people.

Set up an appointment and they gave a two hour window ( lost two hours of work) but they didn't…read moreshow. Called them back and office said we were never on the books. Lost a new customer and we had a plumbing issue plus a remodel in mind. Not the way to do business. Would definitely NOT recommend.

Tailored Air Systems was a great choice for fixing my AC unit. They were able to get me on the…read moreschedule that same day my AC went out. Since they keep parts on the truck I had my AC back up and running in no time. They were both very informative and upfront with cost.

From the owner: We are a small locally owned hvac company. We pride ourselves on providing great old fashion…read morecustomer service. Tailored Air opened in 2021 to provide Hanover county and surrounding areas with worry free, high quality, service , and installation tailored to fit your needs, At a fair price. Call today to schedule a free estimate.