Amazing process amazing service 10/10 would recommend the help of the staff always very personal…read moreand caring not rushed and trying to get you out the door just an over all great shopping experience!

Yesterday went to Frock & Fellow for the very first time. Beautiful store and the clothing is…read morebeautifully displayed. The staff is wonderfully friendly and helpful. My reason for only a three star is that I purchased two things. A blouse (I didn't try on) and a purse. My purchase came to over $50. I get home to find that the elastic is gone in one of the sleeves of the blouse and one zipper of the purse is broken. Neither item is usable. I recognize it's my own fault for not having tried on the blouse and not checking that all the zippers worked in the purse. I do think however, that at such a high-end consignment store that these things should have been checked before putting items out for customers to purchase. I am $50 out with nothing to show for it at all. This experience will affect my future shopping at this store.

The woman at the cash register (grey short hair) was so nice and patient with me, helped me to get…read morecorrect sizes of what I needed and I really appreciated her kindness and great customer service . She took her time to make sure everything was organized, as I was doing returns and exchanging some items I had purchased a week ago. Also in fitting rooms they were attentive and smiley! Welcoming and able to help me find the perfect new leggings to add to my lulu collection. Great staff, seems like a positive working environment. I'm happy it was quiet in there too but weekends are very busy, so watch out if you don't like the crowds!

This is a chain store so basically... it's the same as all the other lulus…read more Running wear, yoga wear, casual or sporty style clothing. $16 for bikini underwear! $10 for a wrist key holder for runners. Kind of stupid pricing for Made in China items, don't you think? It's pricey so I don't get the huge lulu following. I can get cheaper yoga wear in the mall in Kelowna and those yoga pants look great after MANY washings. Not so lulu. I'm thinking that the lulu quality has gone waaay down! I'm not the only person I know who has noticed the new pilling on the fabric they use or faulty sewing or a slouchy look (losing shape)in the clothing after only a few washes. Sewn in China quality is showing.

Could I have been ignored more? Went in to do some shopping and the young man and woman working…read morethere didn't seem like they could be bothered to even offer to help. Maybe it was because the store was COMPLETELY DEVOID of customers. So I can understand their reluctance to actually do something other than gossip with each other I left. Took my business elsewhere.

Staff are really helpful and knowledgeable about what they have in store. When they didn't have…read morewhat I needed they gave me a coupon for their online store with an extra 10% off. I have been in twice, seen two different employees and will definitely go back.

My favorite go-to designer store in Kelowna, the staff is super helpful and welcoming, they…read morerecently expanded their men's selection. And their prices are top notch. I highly recommend this place to anyone in Kelowna!

Most Wanted was the most lovely shopping experience I've ever had in Kelowna. I really miss…read moreshopping in a big city and this shop feels like a little piece of the big city in Kelowna. So many amazing handbags, classic pieces, and shoes! Also great rates for consigning. Would highly recommend for any lover of luxury/designer fashion.

Friendly Staff Very Knowledgeable Store has a great…read moreselection of Products Great Sales on all there sport knives House of knives orchard park has been a favorite store since 1996.

I been a loyal customer for years actually since I moved here in 1991 bought many many knives and…read moregadgets sent many people to this store for kitchen items to shavers sport knives etc since Chris the General Manager left the new Manager was rude and un willing to serve me with the highest standards of the company he said I have lost all my rewards through house of knives Not friendly and also ther was no selection of sport knives I have more knives than what was left on display please order new knives and a new manager thanks!

This is my second trip to Rosebuds. I have never had so much fun shopping and coming home with so…read moremany beautiful pieces of clothing.....all because of Karen who is an international designer. She has an amazing talent for fashion and can within minutes put an outfit together including the perfect footwear, jewelry, scarf and hat to make any woman feel like a runway model. Shopping at Rosebuds with Karen is fun and easy and I couldn't be happier with all my selections. She truly is amazing.....and a beautiful soul who truly helps women feel beautiful. Thank you Karen!!

Sometimes there are great finds in here. You have to know what you're looking for and at, and be…read moreprepared to do some searching. Again - there are some treasures here but there are also overpriced Costco items, you've been warned. The store is laid out in a reasonable way, and there is enough room to move around comfortably. I find the displays have the appropriate amount on them so I don't get overwhelmed. They are relatively strict about the consignments they'll accept, so most of the items are in good if not great condition. I like the sliding price, each items price is reduced after a month or so and then again a few weeks later - all of that info is on one price tag. Mostly friendly, helpful staff. Kudos to them for supporting local women through the Cinderella Program.

Purchased a pair of Brooks Beast running shoes for our trip to Greece and wisely, life beyond our…read morevacation! This have been my 3rd pair of Beasts that I have purchased from Kelowna's 'Running Room' and given my left foot issues, these are the best prescriptive runners on the market for me imho! When I do purchase I always do my homework and the first place I go to is the Running Room to see if their pricing is competitive. Each time I have been rather 'impressed' with my experience as, indeed, I always leave with a new pair of 'Beasts' and, hmm, the odd other product as well! The Running Room has an excellent Customer Service Staff as they know their runners and are able to direct me in the shoe selection that best addresses my needs. To this end, staff member Deb has sold me all three (3) pairs of Brooks Beasts over the years and has demonstrated the same awesome customer service skills: customer needs first, product knowledge/expertise, competitive pricing and ensuring customer satisfaction! Score: 6/5! See Deb and/or her friendly, knowledgeable staff for guaranteed shoe purchase satisfaction and, more importantly for me, 'happy feet'! Respectfully, Dave C. Kelowna, B.C. Canada

Came here because of their sponsorship of the Destination Races Kelowna Half Marathon. The staff…read morewas extremely helpful and knowledgeable about all the shoes and fit/sizing. It's a small store and they don't have the widest selection of products but it seems that they know all the details of the ones they do. Highly recommended them for their customer service.