I will give you that the funeral home business is tough, but that is no excuse for what happens here. The main problem is the owner, Greg Meadows. He came out to talk to my family when we were picking out the service for my father. He was just plain weird. He asked a lot of questions and dragged this out. He got defensive when my sister said something he didn't like. We ordered an urn that was similar to my late brother's and were told it was being sent from another location in the area. He said he would call us the next day so we could see it to make sure we liked it. The call didn't come until days later on the morning of the service, that the urn was not there. We would have had time to go to other funeral homes and purchase one if we had been told earlier. There was plenty of time. We could have ordered one on the internet and gotten it there in time. Greg Meadows offered $100 off like it was a late pizza delivery. They wanted to put an empty urn up there for people to pretend to say goodbye too. I was so mad I had to let my brother-in-law talk to them. A young man named Heath actually understood the situation and made it better. He GAVE us an urn that turned out to be quite nice. In the end everything was okay. Only because of the young man named Heath, who was apologetic and sympathetic. Also Greg Meadow's brother was there on the day of my dad's service and he just stared at us creepily. You've been warned. read more