Wendy and company are the best! Clean apartments, they do not tolerate a lot of noise, utilities…read moreare top notch. Professional office personnel and maintenance onsite. Great apartments in the Albany area.

I had a Hud voucher to help pay my rent and they still wouldn't rent to me.. Housing would have…read moremade sure aren't was paid. But they didn't care. But I found a place in Lebanon threw Castle theyiked the fact aI had the HUD voucher.

Sketchy company, bad culture, and built on nepotism…read more.. Business is owned by two brothers and front office is managed by one of their daughters. The lower level staff are all great people but the people in charge of each department are absolutely awful. Dale has been mentioned in many reviews as a bully running property management and I can attest to way Martin, in charge of landscaping, demeans and abuses those he works with. Owners are deaf to the conflict in their business culture and unwilling to hear the feedback that would allow improvement. This all obviously rolls down to tenants who are given 1000 rules and not supported with happy, helpful staff. Would never rent from Lepman

The outside appearance and apartment condition is nice. This is where it ends. The introductory…read morelease amount will look good at first. When your lease is up they will jack up the renewal amount with a ridiculous number. When I moved in I was promised a cool gift for renewing my lease like a TV or something. When I actually renewed it they did a lite carpet cleaning for free. This only benefitted them. The managers of adjacent sister properties will drive by and yell at you out of their car windows for violating property rules. I approached one manager who refused to talk to me for a simple question and screamed at me that he wouldn't take a question during his lunch break while he was smoking in the smoking area. There is little to no way to reach upper management either. When you are out and about in the property you will feel like a nazi prison camp. There is very little parking here. If you have more then a single vehicle don't move here. They built more apartments without adequate parking and then took overflow spots and gave them to the staff. If you park wrong expect a nastygram with the threat of towing. Even when people had to work from home during COVID-19 they didn't try to make any room for stuck at home people. Pet friendly- technically but not really. They ripped out the dog park to build more apartments and never replaced it. There is no where to take them off leash to play fetch or run. In short if you move here be ready with your "Sieg Heil salute"

Well...I have to give credit where credit is due and as always...write an honest review. Although…read moremy experience with MDI Management had started out on a rocky ledge, two agents with that company have managed to turn me around within one day. Rashay and Jennifer of MDI Management went out of their way to help us resolve an issue that has been stewing for over a week. Instead of being part of the problem, they both were part of the solution. They took what was DOOMED to be a horrible ending to a week of misery and have managed to help out and do what they were hired to do...provide outstanding customer service. While my first impression of some of the management at The Lodges in Lebanon Oregon has NOT CHANGED ONE IOTA, these two fantastic people managed to provide a light at the end of the tunnel and hope to what I was sure to be a MISERABLE year ahead of us. If you are looking for an apartment in the Albany, Corvallis area, bebop your butt over to Plumtree Apartments in Albany first. You will more than likely save yourself a BUNCH of trouble.

Santiam Terrace is an apartment complex for Seniors and those with disabilities. They work with…read moreH.U.D. to help lower rent rates to an affordable amount on a fixed income. They are very helpful when it comes to filling out yearly recertifications. I like living here; and my neighbors are great.

From the owner: Welcome home to Santiam Terrace, conveniently located in Albany, Oregon, and nearby restaurants,…read moreparks, and shopping. Santiam Terrace offers 56 studio & 1 bedroom apartment homes, schedule a tour with our friendly leasing staff today! Income restrictions may apply.

So in the very beginning while the changes were being made it was a little bit weird, especially…read moreduring COVID-19. So be patient with the process because management has to follow with the guidelines and guidance to keep us informed and safe. Everything went great and I have no complaints, if I need something done it is done with not a long wait at all. If it's a part that needs to be replaced with Covid-19 things do take a little time, so don't get upset about it when it's out of managements hands, but when the part does come in and management is able to put it in they do it within 1-3 days, ( if you are home, of course ) very well kept in and around the apartment complex. Very quite and every one keeps to themselves, but when they do see you outside they are very friendly neighbors that say hello. ( now of days you don't get that very often ) so it's nice to have that old school feeling of nice neighbors. Close by to stores, some restaurants and fast food. Hope this is helpful to you and your family.

We have lived here for about a year and a half and we are very happy here! The management is…read moreoutstanding and quick to respond. The complex is kept clean well maintained. Everyone who lives here is respectful and pretty much keeps to themselves. The layout of our apartment has more of a house feel than an apartment feel. We have enjoyed how close the complex is to shopping, parks, and urgent care. The rental office has a small gym and we can't wait for it to be opened once the whole covid restrictions are lifted. Absolutely no complaints about living here!

The units are shabby but you don't see it at first. There is mold, the water either burns you or…read morefreezes you. It doesn't equal out. They don't allow freezers or air conditioners. The air conditioners they provide are old loud and dirty. In one bedroom and that doesn't cool the downstairs. They DO NOT answer phone calls. Email only. The maintenance man is snide, rude, accusatory and creepy because he follows you! He came up behind me in the dark when I was getting my mail. I never even open my blinds because he is always "around" my car battery died rather than letting me jump it they said I would have to have it towed off the property to jump the battery I would advise no one to live here!! I won't live here any longer than I have to. Don't move in unless you don't mind being watched! I'm not alone in this complaint!

The two bedrooms are pretty roomy, we love the vaulted ceilings, a little out dated, and the co-op…read morelaundry sucks, but all in all pretty good location and pretty roomy! Love that they allow pets!

I was scheduled to go tour Timberridge Place and had a confirmation email from the office person…read morebut when I showed up, I was told that person wasn't even in the office. No one knew I was coming or that I was scheduled to look at a potential apartment. To make matters worse, they informed me that the apartment I was going to look at was no longer available and they couldn't show me anything - but I was definitely more that welcome to submit an application. In my opinion the office is ran terribly and is extremely disorganized and rude. I went across to Eagle Pointe apartments and they were fantastic and I put an application in same day and was able to tour same day.

You do not want to live at Timberridge Place dispite the good geographic location…read more We rented at Timberridge Place Apartments for nearly 5 years with no late payments, no complaints, and almost no maintenance needs. The apartment itself was fine, but communication with office staff has been trying and became even more difficult after we gave notice to vacate. We notified the office that we were canceling autopay and delivered a rent check in person - autopay was still processed and we were charged an insufficient funds charge when it did not go through. Management stated they will no longer accept the rent check because of the autopay did not go through. We are also being charged the maximum possible lease-break fees with very little communication or zero flexibility despite giving more than 6 weeks notice and offering to leave our unit move-in ready. We rent the in unit washer/dryer, our parking space, and a garage... they lease break includes all ofthose dispite that the next renters can opt out of them. Our long-term experience living here was ok, but the move-out process and management communication have been and continue to be disappointing and as extremely costly.

I have done business with this person for years, she can be difficult if you try to cut corners but…read morealways strives to be fair and equitable. She makes an effort to see that properties are kept up and habitable, sometimes that is a big issue for those of us who have had to rent for any length of time. HH

I lived at one of these properties for years and although Annette isn't the friendliest, she gets…read morethings done and does her job fairly. After 4 years living here I got almost my entire deposit back. The things I was dinged for, I knew I was going to be. Follow the rules and no problem! Will miss this place!

The most unorganized unprofessional place I've ever been to. I made an appointment to tour an…read moreapartment drover over two hours just to get there and the guy said he saw my appointment and had no idea why a gal set it up because he just moved someone in there the day after I made my meeting. He saw this the day before I drove up so he had plenty of time to email me and cancel it but instead let me drive all the way there and told me there's nothing to do for me after I got there. This place is a joke.