Horrible customer service. There seems to only be one person to take all issues, which is absurd, because that takes weeks to get any kind of response. Also they do not take any returns. Just go elsewhere! read more

I so wish I would have checked reviews on this retailer before buying anything from them. I ordered an art piece for over $800. It took 4 months for the item to ship when it had originally shown as in stock and ready to ship. From reviews of others it appears this is a common practice. I did finally arrive. It was damaged. See pictures, top left corner canvas, coloring cracked and peeling. They claimed this was "brushstrokes". The wood frame was cracked and stapled back together. The retailer refused a refund. A credit card claim and a BBB claim were filed. If you've done business with this store and had a similar experience, I highly encourage you to make a Better Business Bureau claim. There needs to be some accurate accountability here across multiple forums. There is extremely negative reviews for this business for issues have delayed shipment, damaged items received and not honoring or deceptive Return policies. So disappointed with this business. Read the reviews from actual customers not the bot customer reviews on their website. read more

Meadow Blu - Damaged art - Home Decor Near Me - Mount Pleasant, South Carolina

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This business has extensive, similar complaints that were not resolved to protect the customer by the Better Business Bureau. For visibility here are some: Date: 07/14/2026 Type: Customer Service Issues Status: AnsweredMore info This company hides their return policy and doesn't clearly state that returns are not allowed. In addition I was over charged for shipping and they refuse to refund me. Business Response Date: 07/14/2026 Ms. REMOVEDplaced the order for this desk chair on 6/24 and was delivered on 7/13. Shipping was calculated at checkout and she completed her purchase. She was provided with the Terms & Conditions at checkout. They clearly state that all furniture is final sale. They are also provided on our site for all customers to read: meadowblu.com/policies/refund-policy. Ms. REMOVEDhas also threatened to sue us over her purchase and dispute the charges with her bank, claiming this was an unauthorized purchase. She authorized the purchase, received a confirmation email and tracking for her delivery and at no time mentioned this was a fraudulent purchase. Please see attached email screenshot from Ms. REMOVED. Initial Complaint Date: 12/29/2025 Type: Product Issues Status: AnsweredMore info I write to complain about Meadowblu's false advertising practices. I bought chairs directly from Meadowblu: REMOVED. There are two measurements relevant to my complaint: the width of the entire chair (23.4 inches) and the width of the seat (18.1 inches). I logically define "seat" as the space available for physically sitting, and I define "chair" is the width of the entire product (seat and arms). Upon delivery, the seat measured almost 2 inches narrower than advertised. I contacted Meadowblu immediately. Meadowblu responded with falsities and excuses. First, they said chairs were "final sale." This is not true (see the product page and exchange policy). This conduct alone warrants a reprimand. Meadowblu concocted another excuse. Meadowblu advised it is not responsible for the misrepresentation because the third-party chair manufacturer is permitted to deviate from the product measurements by several inches. Meadowblu is apparently relying on a defect liability waiver with the manufacturer to avoid culpability for its own false advertising. This policy might absolve the manufacturer of any liability owed to Meadowblu, or vice versa, but it does not absolve Meadowblu of the responsibility owed to a consumer to represent products truthfully and accurately. There is no disclaimer on Meadowblu's website stating that product measurements may deviate several inches from the description. It wouldn't be because no consumer would buy furniture from a company that doesn't provide accurate descriptions. Meadowblu refuses to exchange or refund the chairs, having the audacity to suggest Facebook Marketplace as the solution to my problem. Such burden-shifting to a consumer is inherently unfair and deceptive. Meadowblu marketed the chairs, charged my credit card, and made a profit. Meadowblu is solely responsible for its website content and must be held accountable. Business Response Date: 01/05/2026 Meadow Blu does not engage in false or deceptive advertising. We operate as an authorized retail partner for third-party manufacturers, with products made and shipped directly by the manufacturer. All product dimensions listed on our website are provided by the manufacturer and reflect their official specifications. After delivery, the manufacturer reviewed multiple photos and measurements submitted by the customer and confirmed the chairs fall within their acceptable production tolerance for handcrafted furniture. Seat width is measured across the seat cushion surface, not the distance between armrests, and when measured accordingly, the chairs met specification requirements. The manufacturer therefore denied the claim, and we does not have authority to override this determination. Per our published Refund Policy, furniture items are final sale unless damaged or defective. As the chairs were confirmed to be within specification and not defective, the order did not qualify for return or refund. Throughout the process, we communicated promptly, provided regular updates, and acted in good faith to advocate for the customer with the manufacturer. While we regret that the product did not meet the customer's expectations, we respectfully dispute the allegation of false advertising or unfair business practices. Customer Answer Date: 01/06/2026 Complaint: REMOVED I am rejecting this response because: Meadowblu's website provides two measurements for the chairs (overall width at 23.4 inches and "seat dimensions" at 18.1 inches). If different measurements are provided, then they must have different meanings. After I alerted Meadowblu to the discrepancy in measurements, Meadowblu asked for multiple photos from different angles of the chair, which I provided. None of the measurements of the chair are accurate, based on what is read more

I strongly encourage anyone considering purchasing from Meadow Blu Furniture to do extensive research before placing an order. After my experience, I have filed complaints with both the Better Business Bureau and the South Carolina Attorney General's Office because I believe consumers deserve greater transparency about this company's business practices. The chair I purchased is not a custom item and is sold by multiple other retailers that allow returns. However, Meadow Blu refused to accept my return even though the chair has never been removed from its original packaging. Instead, I was offered only a small partial refund while still being responsible for significant return shipping costs. My biggest issue is that the product page did not clearly indicate that the item was final sale. A restriction this significant should be displayed prominently on the product page--not hidden within a separate return policy. I also did not knowingly authorize the purchase of a product under what I understood to be final-sale terms. I also experienced issues with being overcharged for shipping and my advertised 15% first-time customer discount not being honored. Before buying, I recommend looking at independent review sites such as the BBB, Google, Yelp, and Trustpilot to see the experiences other customers have reported. I believe Meadow Blu should clearly identify final-sale items on every product page and provide consumers with an accurate representation of customer feedback so buyers can make informed decisions. If you've had a similar experience, I encourage you to consider filing a complaint with your state's consumer protection agency or Attorney General's office, as well as the Better Business Bureau. Companies should be held accountable for providing clear, transparent information before consumers make expensive purchases. This has been, without question, the worst customer service experience I've ever had. read more

I didn't pay much attention to the bad reviews about Meadow Blu, and now I really wish I had. I usually don't bother writing Yelp reviews anymore, but this experience compelled me to. I ordered a planter that arrived in the worst packaging imaginable--broken styrofoam everywhere, leaving me with a mess that took hours to clean. To make matters worse, the planter turned out to be too small for the plant I bought it for, all because the site only listed the dimensions for the widest part of the planter, not the actual opening. When I asked about the inaccurate dimensions, their reply was basically: "That's what the manufacturer provides. Good day!" No empathy, no offer to return or refund--just complete dismissal. Please don't give this place your business. read more

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If I could give zero stars i wpuld. Ordered two sonny console in the pic they look white when they arrived they are literally tan colored called customer service they said sorry if you read the terms and conditions we don't take furniture back. . Terms and conditions hidden within the website. They have refused to take them back. Beware before you buy. Customer service is a nightmare. Here are the pics of what i thought was a white console which they claim is cream. Decide for yourself this color is dirty beige read more

Meadow Blu - Home Decor Near Me - Mount Pleasant, South Carolina

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I ordered a desk this last Saturday that I was intending to place between the two sinks in my master bath in the home I'm building. After speaking with the builder Sunday morning and being told that there wasn't room in the bathroom to have two separate sinks with the desk in the middle, I emailed customer service less than 24 hours after the order was placed and asked to cancel the order. Since they're not open on the weekend, I wanted the email to be there first thing Monday morning when they arrived and could cancel it before anything was processed. I received a reply saying they were sorry it wasn't going to work but could they help me find a different piece of furniture? I asked to just please cancel the order. I then received this response: Hi Lori, This order has been processed and moved to the shipping floor. We could either issue you a store credit or you would be charged a 25% restocking fee due to it being processed. Thank you, Erin Erin McCarthy Customer Service Meadow Blu Monday - Friday 9-6 EST 800-440-5121 (Toll Free) Now how could that have happened when they're not even opened on the weekend?? They want to keep $500 of my money or keep me hostage to purchase another $2K from their website! I'm a single female veteran that has one source of income that I bled for and they have the audacity to hijack my money?!! Businesses like this should be put OUT OF BUSINESS and the only way to do that is to get the word out and stop shopping at their store. read more

DO NOT BUY FROM THIS COMPANY!!!! WORST CUSTOMER SERVICE AND COMBATIVE COMPANY TO EVER DO BUSINESS WITH. They are an ecommerce business and do not stock their products, are not transparent about anything they are doing. VERY sketchy business. Just do yourself a favor and research the product they are selling and buy it from the actual manufacture or else where. DO NOT GIVE THIS COMPANY YOUR BUISNESS-READ THE REVIEWS!!! I ordered a bed in June and still have not received it... read more

I ordered a light fixture that was advertised online as in Door/Outdoor. I received the fixture which was attached to a plug, no ceiling, cap and outdoor installation instructions. I called customer service and talked to Luanne who advised me that she would contact the sales rep in regards to. Installation instructions and what she could do for me to make this an indoor light I then was ghosted by customer service and no response from the customer sales rep after several emails and several phone calls. I received an email telling me that I needed to pay shipping to return the light and a 25% restocking fee. I would never buy anything from this company for false advertising and horrible customer service. I was penalized and had to pay more money to return an item that clearly was not an indoor fixture. read more

WORSE EXPERIENCE OF MY LIFE - DO NOT DO BUSINESS WITH THIS COMPANY!!! Extremely unethical (and possibly illegal) business practices. Made a WRITTEN representation to me to waive a restocking fee and lured me into sending item back -- and absorbing their crazy shipping and "handling" fees. Upon them receiving the item, they decided they will NOT honor what they promised in writing and charged me a hefty restocking fee, all while being extremely nasty and combative about it every step of the way. Its 2025, this level or customer service and outright dishonesty will NOT be tolerated. Do yourself a favor and under no circumstance should you do business with this company for any reason. read more

They are awful. They do not accept any returns at all - ever. So, if your furniture doesn't work - you are stuck with it.

Stay away from this company. I ordered a mirror and when I recieved it, the back was all apart and I had to tape it together to hang on my wall. I contacted the company, and they said I could fix it myself, and they were not going to send me any type of reimbursement. I will never do business with them again. Cathy Ricciardone read more

Worst Customer service ever. I ordered a hair for my daughter's desk at school. They sent it to the wrong address and refused to fix it. Had to dispute it with my credit card. They are the worst. Will never order another thing from them.....not even if they were giving it away for free!!!!! read more

What a wonderful experience I had shopping with Meadow Blu. Luanne has been such a pleasure to deal with. I would rather shop small business any day of the week. Thank you so much all the way from Mississippi. We love the rug!! we will definitely be shopping again. read more

I should have paid attention the the reviews on this company before purchasing. I tried to do what I thought was the right thing and purchase through a small company vs a big box store. Well that bit me in the a$$. My order arrived damaged, and they won't do anything to fix it. The people don't answer the phone or return phone calls. You have to go out of your way to figure out who to email. I will be warning all my friends and family to stay away. This is not a company I will ever do business with again! BUYER BEWARE!! read more

Meadow Blu - Damaged goods - Home Decor Near Me - Mount Pleasant, South Carolina

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Do not buy from this company. I wrote to customer service to see if I bought a rug if it was returnable and they said it was returnable in accordance with their return policy. I read the return policy and nowhere does it say that I need to pay to return the items and a 25% restocking fee on rugs. I orderd two rugs and both did not work out. When I aske to return the rugs, they said I would need to pay for the return shipping ($150) and a 25% restocking fee ($170). Nowhere in the return policy does it say that rugs returned have a 25% restocking fee and I needed to pay to ship them back. In the end I received very little refund for the rugs and felt very misled. I called and emailed to disccuss with customer serivce and received a very poor response. I was not allowed to speak to a supervisor. read more

Ive ordered 4 bar chairs and everything was fine until we returned home from vacation and opened the boxes.All 4 boxes had no damages but one chair inside the box had a broken leg.We contacted the costumer service immediately,pictures were sent and we explained the situation but seems like they don't want to accept that the chair was sent to us damaged. For sure I will never buy again from them nor recommend them to family and friends. Fourth chair is needed but i will buy it from somewhere else but not from Meadow Blu. No, never again. read more

Meadow Blu - As soon as we opened the boxes we've noticed this :( ( $400 chair) - Home Decor Near Me - Mount Pleasant, South Carolina

Sent defective furniture and basically I'm stuck with it. Horrible customer service. Beware!!!!

I ordered two beautiful soap dispensers for my new bathroom in February. Mid August they arrived. That is six months after I ordered them. I totally forgot. I had ordered them and I had already purchased something else. When I asked to return them, I was told that I had to pay $20 to return them and a 25% restocking fee. Now, I will admit that the products that they sell may be beautiful, but they are expensive and there are some negative comments in their reviews that I now know are worth repeating. There were many customers that said when they ordered things there was very long shipping delays. If I read that, I don't think I'd even think six months was possible. I never received an email saying sorry for the delay or your order is going to take a while I never received an email offering a refund due to the delay. All of those things should've happened. But instead of six months later, I received two items I didn't need anymore. I would have been a long time loyal customer to this company if they had simply taken care of my return request. But they had no interest in helping me and therefore I'm leaving this review. Because they would rather loose a customer than make an exception to their return policy. It is not about the money. It's just the lack of basic understanding that they were in the wrong and that I should not have been inconvenienced or asked to loose money. We all know that exceptions to return policies can be made when the reason justifies it. And my reason justified it - I have never waited six months for items unless they were some sort of custom made piece of furniture. read more

package came damaged and second item was never shipped!! quality was poor and the Website pictures do not match the item

Whatever you do - do not purchase from Meadow Blu. All their furniture can be purchased from another vendor or merchant, save yourself the headache. -impossible to get ahold of support -no communication regarding shipments -lost shipments -despite having discounts in writing, and confirmed, they go back on what they promised To get my money back I had to get BBB and my attorney involved. Shady place. read more

I wish I'd read the overwhelming number of negative reviews about this business before purchasing from them. They all highlight terrible experiences much like my own. I bought a very expensive Made Goods planter, and it appears I was sent the wrong color. I sent photos and a friendly note upon opening, and the reply was hostile, uninformed, highly unprofessional, and I was told I was wrong, had no claim, and that I would have to pay a 25% restocking fee and return shipping on a 60-pound package. All through email, no human touch. I repeatedly asked via email for someone to call so that we could figure this out together, and kept getting emailed verbatim quotes from the website. I tried calling many times but they don't answer the phones. I finally got a knowledgeable customer service representative who offered me a discount and told me it would be applied to the purchase. Then a salesperson emailed me and told me that representative was wrong and rescinded the discount . She did inform me I could have 15% off a future purchase, as though that would happen. I was unable to get beyond this salesperson, and no one has reached out or tried to help in any way. I don't believe I have ever experienced such questionable business tactics and poor treatment from any business. I wish zero stars were a possibility. Buyer Beware read more

Meadow Blu/ Lyndon Leigh is one of my favorite home Furnishing stores. I just purchased a large chandelier and their design consultant McRae McCant was one of the nicest people I have ever met. she gave me her personal number if I had any questions, which I did and she helped me on her own time that evening. I highly recommend this store and McRae! read more

Horrible customer service. I received a damaged item and the company was not willing to replace or compensate because I was outside of the claim window of 72 hours. I unfortunately was traveling for work and offered to share proof of my absence. DO NOT ORDER FROM HERE. read more

first off, their prices are about 15 to 30 percent above competitors. additionally, if you want to get your item quickly do not purchase from this company. My item was ordered over two months ago and I still do not have it. They blame it on everybody about themselves. My piece has changed hands several times and is now sitting in a Fragilepak facility because they "don't have anyone that wants to deliver it". why would you accept contracts to receive another person's merchandise if you don't have people to deliver. Meadow blu accepts no responsibility for who they choose to ship with. I can order from the same brand with a competitor and have merchandise in a few weeks, with them it's months. I am starting to wonder if it's financial and that's why they can't manage to deliver within a reasonable time frame. If you are looking for large furniture, run the other way. They will just gas light you until eventually one day your merchandise shows up. read more

Unethical business - stay away from Meadow Blu unless you want to be scammed. I *thought* I purchased a side table from Meadow Blu. I added the table to my cart, entered my credit card details, checked out and received an email confirmation confirming my purchase. Within 24 hours I received an email stating that I needed to pay an additional $100 if I wanted to receive the item I already purchased. I was told it was to cover the shipping cost. However, the product listing on the website clearly states "this item qualifies for free standard shipping". In my cart and in my email confirmation there is a line for shipping and it shows $0. Throughout the entire checkout process at no point did it state that I might have to pay for shipping.  After receiving this email saying I needed to pay an additional $100 or my order would be cancelled, I called Meadow Blu because I thought it was a scam email. Turns out Meadow Blu is the scam. This is not an ethical or legal way to do business. Shame on Meadow Blu. read more

We ordered an outdoor concrete table from this company two years ago. Almost a year later, it arrived damaged. The delivery company said that they would install the broken one (so we have a table) and work with Meadow Blu to send a new base. Months later, and they sent a base, but for a different table (the base that can't be moved since it is so heavy) is still in our house. After many more emails and complaints (inc to BBB) a new base was sent but shockingly, it was broken as well. The company stopped replying to customer service emails so we are now stuck. read more

Do not deal with this company. Awful customer service. Avoid avoid avoid! They do not stand behind their products and return policy is vague for the purposes and extremely unhelpful. read more

Meadow Blu is absolutely the WORST company that I have EVER dealt with. I would give them zero stars if that were possible! I ordered 3 pendant lights in July of 2024. Shortly after I placed the order, and they charged my credit card, I received an email stating the estimated ship date was November of 2024. The delivery date was then pushed out to December of 2024, then February of 2025 and now March of 2025. At that point I cancelled my order. They will now only issue a store credit, not a credit to the original form of payment. Remember, they charged my credit card in July of 2024. It would have taken 9 months to receive this order! I have been fighting with Meadow Blu to get my money back for monthsI have reported them to the Better Business Bureau. I am now disputing the charges with my credit card company too. DO NOT PURCHASE ANYTHING from MEADOW BLU. Terrible, deceitful, fraudulent company! read more

Meadowblu is one of my favorite home stores! From furniture, to lighting, to small decor, art, and mirrors, they offer such beautiful, curated selections. Highly recommend! read more

I ordered 6 dining chairs from this company, unfortunately 4 of them arrived with damage ranging in severity. I contacted my POC Candace at Meadow Blu immediately and provided images and all requested information. Candace apologized for the damaged items and let me know she would work on a solution. This was on 12/23/22, it has now been over FIVE MONTHS and there has yet to be any kind of resolution or communication from Meadow Blu. The dining chairs are still sitting in my formal dining room with the tags attached and have never been used. I have followed up with about 10 emails over the last few months and have even chatted into the website a few times. Each time Luanne assures me in the chat window that Candace will be replying to my emails but I have yet to hear back from anyone. I would not recommend this company. You can find the same pieces at many other shops, save yourself the headache. read more

Meadow Blu - Home Decor Near Me - Mount Pleasant, South Carolina

Like so many others who have left negative reviews, I refuse to do business with inept people who do not value the customer. We ordered a desk from Meadow Blu and have asked for shipping updates from Candace. She refuses to respond. If you go back and look at the comments over the past few years, many of the negative reviews are met with canned, disingenuous responses from the owner. It appears it's easier to make excuses than to identify and fix the problems causing the negative reviews. This business is poorly managed and doesn't deserve your time or money. read more