I did an online check in where I noted I wanted to be tested for a specific contagious ​virus I was exposed to​. I then​ told the nurse when reviewing my chart and again when he came to test for Covid. During which he only stated the doctor would talk to me about it. Cut to an hour later and the doctor finally comes in only to tell me they don't test for that virus and I'd have to go to my primary. If they knew that why did they not tell me before! It was literally the only reason I was there and I repeated it over and over again! Besides the lack of listening skills the service was good and the doctor was very nice and wrote a note for work even though the Covid test was negative since it wasn't the disease I was exposed to. But seriously I wouldn't be so upset if the nurse had just stated they don't test for that and I would have left rather than wait an entire hour to be told. Now it's past the point I could try to squeeze in for a quick appointment with my primary, I still don't know if I have this highly contagious disease, and I have a work event that I have been told I'm not allowed miss with a note that says I don't have Covid. Tldr: nurse will not be truthful about if they can do certain services until the doctor tells you they can't. Doctor is nice. read more

Terrible service! I went in for my 1 year old son to get his mouth checked out. Took them an hour to get me seated in the back room just to hang out in the back for another hour. The place was super empty so I don't know why we had to wait soo long. I left without them even seeing my son! I'm so pissed off I wasted my time going to that place read more

took 65 dollar copay just to take vital signs and documentation of chief complaints. just to be told that they didn't have the services to provide care, told us to comeback thursday for an x-ray but would have to pay another copay, all because the x-ray medical assistant in the tamarac location left at 4pm. mom is in a lot of pain and feels like the doctors in south florida especially the hca association of doctors are singling her out and punishing her read more

What an AWFUL front desk lady, super nasty and unprofessional. How can medical practice hire a team member who treats toilet paper better than the patients who walk in and look for care?! How can business allow this to happen and be acceptable. I will file a complaint against the practice because they allow her to get away with this. We walked in to our appointment with my son and walked out in 4 minutes because if her, and went to another MD NOW. What a shame. read more

MD Now Urgent Care - NASTY FRONT DESK LADY ALERT AT MD NOW IN SUNRISE - Urgent Care Near Me - Sunrise, Florida

Smelled terrible like pee. Didn't wait super long though. Only go if you really need to!

They don't explain nothing to you about what's going on and what needs to be done next. Just hand you papers and send you on your way. One of the worst experiences ever. read more

I came in for a simple employee urine drug screen and had to wait longer than an hour to be seen. There were only 2 other patients waiting to be seen in the waiting area. Unorganized and slow moving staff. Any other urgent care would be a better choice than this one. ALSO, i came here yesterday only to be turned away because the staff didn't "have access" to perform a simple urine drug screen. So I basically had to come here two days in a row and I'm still waiting in the waiting room because the provider is unable to get the system up and running TO DO A SIMPLE DRUG SCREEN. DO NOT COME HERE FOR A DRUG TEST. WASTE OF TIME. read more

On September 25th, my daughter took my son to MD Now and was seen by Crystal B. He had a deep laceration across his finger that required stitches. He doesn't have insurance so my daughter paid $150. My daughter said Crystal B. said she couldn't stitch it because he may have tendon damage since he couldn't bend his finger ( he couldn't bend his finger because the cut was on the joint, it was swollen, he was in pain and it was bleeding). She told my daughter to take him to the ER to see a hand specialist. My daughter took him to the ER and was told by the nurse and the doctor he needed 5 stitches. If his tendon was cut, he would not be able to move his finger up and down. Of course he couldn't bend it and should not bend it because the cut was on the joint. In addition, the nurse and doctor both said, even if there was tendon damage, it should have been stitched and he would have made an appointment to see a hand specialist. They went on to say, unless his finger is almost severed or totally severed, they would not call in a hand specialist on the weekend. We all concluded Crystal B. didn't want to be bothered. When my son started to ask a question, she rudely said "let me finish". My daughter said she detected an attitude of impatience from the beginning but didn't want to say anything since she wanted her brother to get good care. Bottom line is, we paid $150 to be sent to the ER to get stitches, which should have been done there. We now have to pay an ER bill plus stitches. We literally paid $150 for a referral. My daughter has called MD Now twice regarding the charge and was told by the receptionist someone from corporate would call but she doesn't know when. It's been 11 days. I use to like this place because of how clean it was. I'm done with them. read more

Only come here if you cut yourself and need stiches or something because that's all this place is good for. If you are sick, they Will misdiagnosis you every single time. These "DRS" that work there, are they even dr's? Went the first time bc my 14 yr old was sick and said she had the flu. Fine. Then she wasn't getting better so let me try again. Upper respiratory infection. Ok. Got you. She got worse and finally had to take her to ER where she was diagnosed with DOUBLE PNEUMONIA. Stay away from this place. They don't care about your health. Sure. If you have a cut or burn maybe. But actual sickness? Go to the ER Oh. Also. Some Of the office staff are super rude. I'm HOH and asked if any of them can pull down their masks and I'll step 6 feet away or even write down something ( bc I read lips ). They legit refused and kept talking to me through their masks repeatedly after I explained. Horrible customer service. read more

There's only word for this facility: AWESOME!!! My husband went there for his high blood pressure, instead of a primary care doctor. Other than the fact that he didn't see the same physician every time, his care was great. Each doctor was EXTREMELY knowledgeable, very professional, and just plain knew everything about the subject. Then he went there because of an acute problem. The physician did an EKG, and arranged for paramedics to pick him up right there at the clinic. He wanted to go home first, but the doctor KNEW he shouldn't, and was able to convince him to go in the ambulance. That's an accomplishment in itself. The facility is super clean, the staff is ALWAYS kind, compassionate, and you never feel like they are rushing you. Oh, and there's usually hardly any wait time. read more

I got in quickly, the place was large and clean, workers nice. I saw the doctor and told him I was experiencing pain in my throat for 4 days. He did not give me any type of throat culture test, but said it's viral. He said that a script would be called into walgreens. I left and went to then was calwalgreens and they said nothing was called in. I called them and they called it in. I ended up waiting for about 30 min then the pharmacy tech alertedme that the gargle that was prescribed would be $50 and insurance didn't cover it!! Really?? So, almost 2 hours out of the house and 0 relief. So, two days later and I'm feeling really bad. Pain has now moved to lymph nodes in the back of my neck and I can barely turn my head. There is a white patchy gunk covering my tongue. Intermittent fever. I now go over to another Md now in Plantation. The doctor actually checked me out. Prescribed amoxycillin 875 mg. I've taken 2 doses as of today, and already I'm starting to feel better. Steer clear of this md now. $160 for about 1 min. with the doc, and a misdiagnosis. Who knows how bad I would've gotten had I relied on it. read more

This isn't the place to go for an emergency or any thing you need. I'm experiencing flu like symptoms so I made and appointment via online. I was advised that they will text me when they are ready. I waited a whole two hours and finally received the text so I made my way there with the horrible symptoms I am experiencing. Upon arriving I waited at the front desk for 6 minutes with no assistance. The receptionist came in from outside assisted me and advised me that the wait is extremely long and that I have 6 people in front of me and I would have to wait or leave. This is insane. Not to mention the first time I came in about a year ago the doctor denied me treatment after waiting two hours because he assumed that I was involved in a domestic situation and wanted to call the police to report it and get me help for a finger injury. read more

In late January, my boyfriend and I went to get tested for COVID. Last year, we had visited MDNow to get tested on two occasions. A month after getting tested, I received a bill for $340. When I spoke to my insurance provider, I was told it was because MDNow charges a facility fee that they do not cover. Clearly, had I known and had that been mentioned to me, I would have gotten tested elsewhere whereby it would have been covered. When you visit their site, no information that the test may or may not be covered let alone a disclaimer. The lack of transparency is appalling and I feel robbed as my insurance is actually quite good, but no at the facilities I visited to get tested could even mention there may be a fee. If you need to get tested go elsewhere or take the risk of a bill you would have never expected. read more

terrible service and super expensive!!! do not recommend coming here at all. i don't even want to write about my experience here cause i am gonna get annoyed while i write it. read more

This clinic should be called MD later! They take forever! I waited almost 3 hrs. They ask you to create an account to view lab results. The account then gets locked and you're stuck with no lab results. You call the number: long wait. Then they transfer you to the location you visited, then the line hangs up. It's ridiculous! The online account says try back in 24hrs. Not true. It's still locked. read more

Giving them 3 stars because the front desk was nice and helpful, and the doctor had good bedside manner. Wait wasn't too long even though I was a walk-in. That said, I had to call the main line 4 times after my appointment because one of my prescriptions didn't go through to CVS, and no one answered the phones at the location. But more important: I went in to MD Now on Monday with a severe cough, body aches, fever, etc. I explained to the doctor that I felt a weird crackling or rattle in my throat and chest when breathing, and that I was coughing up some nasty stuff. He literally checked me with the stethoscope twice, and was like "you're fine!" And just gave me an rx for Z-pack and some cough syrup. No chest x-ray, Bloodwork, nada. Did a strep and flu and Covid test, so I'll give them that at least. Tuesday night: I have a fever of 103, delirious, and the cough is way worse. My boyfriend took me to the ER, where they almost immediately diagnosed me with pneumonia after a body exam, which was later confirmed with blood work, chest X-ray . I understand things get missed sometimes, but I felt like this was a huge miss, since pneumonia can be life threatening. I know urgent care clinics aren't meant to be an end all be all, but it would have been nice to have a little more follow through on my concerns and additional testing, instead of having to spend 5 hours in the ER the very next night ‍ read more

I had a horrible experience at this location today 2/29/24. I went online before going hoping I could try to get in and out. I've been sick for 2 weeks and just wanted to get checked and get medicine. I spoke to Makaiya at the front desk who gave me the tablet to complete registration. I completed it and handed it back to her. She asked me to fill out a piece of paper and I did. I sat down and waited. I noticed people who came in after me went in prior, I figured they registered online prior. About 45 minutes pass so I ask her if I was ever registered because everyone who came after has gone in. She said "did you register I haven't seen you" I told her we spoke twice already. She said she was having one of those days. She then tells me I have a balance and can't be seen till it's paid. I explained it must be an error because I paid my co pay last time and I have insurance. I asked to speak to a manager and she said he wasn't there. She offered me no help. What is frustrating is she could have told me this 45 minutes ago. She never fully registered me for an appointment. I left and instead went to Carespot down the road. Absolute waste of time and no attempt to contact a manager or try to make it right. I've come here many times and I never had an experience like this. read more

Brought my son in last week. With unusual headache symptoms. Dr. Prescribed pain meds. They did blood screen never heard back. One week later, I have to bring him back in because he has stones in his tonsils, glands are swollen and are tender to the touch. We are worried he is showing signs of mono. Asked the Dr. To test him. Dr. Said only test he has in office is expired! He gave my son more prescriptions Yet we still do not have a definitive answer as to what we are treating. Also, was told by the receptionist, that the Dr. Was in a hurry to get out of there ( it was 7:30 pm), because he had to do hospital rounds. He was very hurried with my son. I will not be back. They charged ,$50.00 for no dx and a prescription for antibiotics. Don't waste time or money. Go somwhere else or to your own Dr. Essentially I paid $100.00 for nothing read more

Shut this place down. This place is a joke. None of the staff are on the same page. Find somewhere else to go because this isn't it. Wasted 2 hours here and accomplished nothing. Disappointing read more

Quick help when you don't feel like being raped over the coals at the ER or if you dont have a regular PCP. In and out in a fair amount of time. Great for non life threatening visits. read more

MD Now Urgent Care - Clean! Polite staff! - Urgent Care Near Me - Sunrise, Florida

Came here and it was not busy at all. Two other people ahead of me. Signed in and they said they would take me back in 2-5 minutes. Well, 45 minutes later I was still waiting. Unacceptable. No one in the waiting room was being taken back. After waiting an hour to get seen, the lady comes out and then calls me back. Then she says "Nope, Jennifer first." Jennifer came in 40 minutes after me. Once again, unacceptable. When I finally do get called back, they did not take me seriously or find what I was there for seriously. Like really!? How unprofessional. But I did get medicine. read more

In and out in an hour. The form was not too intrusive. Everyone was very friendly and professional. They didn't even take a long time verifying my insurance. The only thing was that they gave me a prescription said they would call it in the the Publix in the plaza, but when I got to the Rx they didn't have it. So I had to go back for paper copies. Best time ever spent at the doctor. read more

MD Now Urgent Care - Reception area - Urgent Care Near Me - Sunrise, Florida

Went here because my son had flu like symptoms. To start, they have a sign in sheet with all of the people who have visited that day on there. NOT okay. It was pretty to get in and see the doctor. He was not very personable. Pretty dry. He explained he wasn't going to test my son for the flu virus that was going arpound because he didn't think he had the symptoms of it and they were "running low on tests". I insisted they give him the test. I was there for precautionary measures and wanted to be sure my son was in the clear. The test did come back negative..but still cannot believe he almost didn't test him. Only reason I gave it 3 stars was because the nurse Jessica was really sweet and tested my son without a problem. read more

My experience at this location was beyond awful. I was given critical medical advice from a staff member named Haley--who was neither a doctor nor nurse. She insisted that I did NOT need an EKG--although she wasn't qualified to offer medical advice. I asked thirteen times for the name of her supervisor (yes, I counted!), and she refused to give me a name. The sad news is that my suspicions were correct. I went to my regular doctor for an EKG (wisely ignoring the ill-advice of Haley at MD NOW), and I found out the my EKG was NOT normal. read more

My son was injured at work and was given a choice of urgent care locations, so we chose the Sunrise location on Oakland Park Blvd. After waiting more than 2 hours to see the doctor (3 patients in front of us), they examined him and told him he needed an xray, but they don't do x-rays at this location, so now we have to go to another location and wait again for x-rays! Go ANYWHERE else but here! read more

Worst place ever. Do not go here! You're better off going to the emergency room. Every wait time is 2 hours even if you have an appointment. They don't care if your in pain, very unsympathetic people. The only person nice to us was the intake person. Doctor didn't even examine me. It took them 2 hours to set up an xray when all of the medical assistants were sitting in the middle of the clinic talking, laughing, and sipping their coffee. read more

I came here because of the reviews but was disappointed. The receptionist was ok and so were the nurses but there was several issues with my visit. First of all the wait in my opinion was excessive. It took over an hour to see the Dr even though the place seemed to be completely isolated. Secondly, and my biggest issue with walk ins is that they don't really seem to know what's going on. After 2 minutes with dr he was going to leave when I asked him to please listen to my chest. I came in with bronchitis symptoms and I would imagine this is something they would proactively do and not wait for the patient to tell them. Five days later I am in a hospital with full pneumonia that was extremely severe. The doctors still haven't given me the ok to go home. Do yourself a favor and take care of yourself and go to a real doctor or a real emergency room in a hospital. I wouldn't recommend visiting this location. What a waste of $150, time, and more importantly putting my health at risk with people that don't know what they are doing. read more

I've experienced patient discrimination today by the front desk person, Kimberly Nesbitt. I will never go back to this office again to be treated. Very unprofessional and unjustly treated. I would not recommend this office based on the treatment I've received. Please go somewhere else, ER or your primary care physician. read more

I have brought in my teen daughters and myself to this location on many occasions. I have received prompt, professional and friendly service each time. Both the doctors and staff have been great. Thank you guys for being there. It is a great convenience, 7 days a week for 12 hours a day. I and my family appreciate your time and dedication to serving us. It is no easy task to handle sick and irritable patients day in and day out. You manage it well. Keep smiling and doing what you do best... Making each of us FEEL BETTER!!! read more

This urgent care was exactly what I needed. I was in and out pretty fast. I believe it was under an hour from in the door to out the door, which included filling out the new patient paperwork. All for a $149 visit (no insurance), and then using GoodRx, I got the two prescriptions I needed for $30 total. So under $200 for everything, when we thought I might need an ER which would have been quite a bit more. Everyone in the office was friendly. I'm not sure why it has such a low score here. read more

I was very disappointed with my last visit the doctor was in a hurry and not attentive at all. I gave a urine sample when I asked about the results he said they didn't do it it wasn't necessary then walks out of the room to talk to the nurse left the door open and my husband and I overheard him say to the nurse that he had other things to do that he didn't have time to wait an hour for the urine test that if she wants to wait that's on her. VERY RUDE. bottom line to discharge her. When they sent me the discharge papers they put like they ran the test and never even did. I will call my insurance and file a complaint. It's a shame that such a nice facility has people that simply don't care. read more

The waiting room was clean and welcoming, and the staff at the front was sweet. I did have an issue with my social needing to be written down but I realized after I left the desk, she left my social sitting there in plain view of other clients. The gentleman who called me back was very nice. But once I got in the room with the doctor I was immediately uncomfortable. I don't think he even told me his name. Made fun of me for coming in for a sore throat. That I should've waited a week. I wasn't sure what was wrong, all I knew is I couldn't swallow any food or water. Said I didn't have a fever so it obviously can't be serious. Wrote me a script for Sudafed and sent me on my way. I left the establishment embarrassed and crying. If you want 30 seconds with a doctor and given no time to speak, this is the place to go. read more

On Sunday the 7th of October, I had taken my wife to Urgent Care for a swollen left foot. I didn't know if she has gotten bit by a spider or ant. We were seen by Dr. Ruthman. When my wife showed her her foot, Dr Ruthman just looked quickly at it without feeling the swelling or even suggesting an X-ray even though they had a machine in the back. So without further investigation, she said to my wife she didn't know what it was. We paid a $75 fee for walking in. Dr Ruthman gave her a scrip for Keflex 500 mg. Today, 3 days later, and no progress, I took my wife to an ER. They took xrays and sonogram. The results? Cellulitis. She was given a medication for it. My wife was very happy with the results. As for MDNOW Urgent Care, not so much. I do not recommend this place to anyone unless you have the sniffles read more

Not sure what planet these people are on but its certainly not earth. They have no concept of patient concern. Ive been waiting now going on two hours when I was told "45 minutes ". And there's nobody here! Seems like the front desk girl is completely oblivious to those waiting. Every time I come here, its exactly the same..you, wait FOREVER! And nobody seems to care. This place is a total joke. If it wasn't so close to my house, I'd go somewhere else. these people better get their act together, there's way too much competition to be slacking. read more

Each time I come in here theu charge me more money. If you read this review, do me a favor and ask the price to see a doctor before you get here. Last time they made me prepay $150, just to take my blood pressure and pulse, and 5 minutes talking to the doctor. $30 extra for urine test. 1 hour wait. Next time ill go somewhere else, and only if im about to die. Gotta love USA healthcare. read more

Front desk was amazing and warming... then I went inside and I have never felt so humiliated in my life. 5 years ago I tore a ligament and last week I sprained my ankle... didn't act on it and the pain went all the way on my leg. WELL I COULDNT EVEN TELL THAT TO THE DOCTOR ... since what he did was came inside the room saying "DID YOU FALL OR HURT YOURSELF? I said no ,.. then I was going to tell my history of this leg when the assh@&$ of the doctor said. ITS NOTHING I SEE NO SIGN OF BRUISING. He treating me like if I came there for drugs! I was so upset I started crying of the humiliation I felt. I told the nurse if I could leave and SHREDED THE PERSCRIPTION HE GAVE ME. Horrible .. I went to the ER. read more

This MD Now location in Sunrise is very clean. I have used this facility on several occasions in situations where getting into my family doctor is not possible. The receptionist staff has always been pleasant and professional. The nurses have also always been professional and thorough and pleasant. The doctors, however, seem to spend very little time with the patient. Between my husband and myself, we have been patients at least six times and only twice did the doctor tell us their name. I would say the most valuable contribution from the doctors has been the fact that they can prescribe the medications needed to cure the illness. I should mention that my husband cut his hand and it required several stitches. The MD Now physician was excellent. I was so happy we had this facility to go to instead of a hospital emergency room. All in all, this MD Now location will remain our "go to" place for minor medical emergencies. Urgent Care facilities provide a very vital service. read more

Had worst experience of my life! Dr Becker just wants to get rid of the patients. People pay to see a Doctor who will give you a treatment or an explanation in the least. When you ask him questions he answers like you are stupid to ask him anything. Being a student doctor myself i find it disgusting! I have been to MD now many times and they helped me a lot but last two visits with the same doctor and his ignorant behavior makes me not want to go back ever again. If you guys are charging so high then change the way your doctors deal with the patient. read more

Everyone was very cold and acted like they could care less. The wait was average. The experience with the doctor was unprofessional and left me feeling worse . There are much better places out there. Stay away if possible . read more

I took my daughter here on the way home to get treated. All the caregivers were wonderful. They were pleasant and friendly. Lovely and friendly receptionist. The service was very quick. The doctor was kind, friendly, and gave great instructions. Great communication from the team. I was very pleased. My daughter felt very comfortable and so much better after the visit. I highly recommend them. read more