I did an online check in where I noted I wanted to be tested for a specific contagious ​virus I…read morewas exposed to​. I then​ told the nurse when reviewing my chart and again when he came to test for Covid. During which he only stated the doctor would talk to me about it. Cut to an hour later and the doctor finally comes in only to tell me they don't test for that virus and I'd have to go to my primary. If they knew that why did they not tell me before! It was literally the only reason I was there and I repeated it over and over again! Besides the lack of listening skills the service was good and the doctor was very nice and wrote a note for work even though the Covid test was negative since it wasn't the disease I was exposed to. But seriously I wouldn't be so upset if the nurse had just stated they don't test for that and I would have left rather than wait an entire hour to be told. Now it's past the point I could try to squeeze in for a quick appointment with my primary, I still don't know if I have this highly contagious disease, and I have a work event that I have been told I'm not allowed miss with a note that says I don't have Covid. Tldr: nurse will not be truthful about if they can do certain services until the doctor tells you they can't. Doctor is nice.

Terrible service! I went in for my 1 year old son to get his mouth checked out. Took them an hour…read moreto get me seated in the back room just to hang out in the back for another hour. The place was super empty so I don't know why we had to wait soo long. I left without them even seeing my son! I'm so pissed off I wasted my time going to that place

Nice facility, clean and spacious. The medical staff was great, treated me with care and patience,…read moreand I would go again. The front desk lady seemed a little standoffish at first, but then I realized she was just quiet and focused. She helped me with the sign in process and another thing, and walked over to my chair, I guess because she saw I was struggling healthwise. So I appreciate them and would go again if I'm sick.

Office staff is okay, but lacking in real courtesy and customer service. I had an appointment with…read morea female MD. I found that she was matter of fact, and very quick to evaluate. At times, her comments were inappropriate and somewhat rude. My feeling is that she was having a bad day, or she's an overly aggressive A Type personality. Not a good experience overall. I've been to this location previously and was seen by a male PA. He was pleasant and thorough, providing a much better experience.

The entire team here at MD Now Urgent Care was fantastic from front desk staff to the nurse to the…read moredoctor. Everyone was so kind and patient with me. They really thoroughly explained everything and took great care of me when I couldn't get in to see my doctor. The facility was very clean. I do think they probably go a bit overboard with the cleaning sprays because it was making me want to cough with how much was in the air. But, hey!! At least you know they clean right?! I was in and out under about 45mins. I was surprisingly the only patient in for the morning. Typically urgent cares have a line outside the door at opening. So it was nice to be seen lickity split. Check-in was a breeze and if I had any questions the woman at the front desk was happy to answer. Also, they have complimentary waters for all the patients in the waiting area. The only thing I didn't like is there was a sign that said no photos/videos. On the one hand it is a medical facility and probably they want to protect everyone's privacy. On the other hand I get weary about businesses not wanting their place photographed. What do you have to hide? I do think the lobby should be fair enough for photos. Their business! Their rules! Lol. I'll come back here if ever I'm in a jam again, but not big enough for emergency room. They have my business.

Don't use them if you don't have to, wait and see you general practitioner. Visited this offing…read moreSaturday as my doctors office was closed , was prescribed a antibiotic for 10 days, today is the 4th day and it wasn't working went back to see if they would change the prescription and wa told I had to pay $100 plus charging my insurance again to get this done . The office manager said , there office is an urgent care not a regular doctors office, so I just guess that means I have to take what I get even if its not working.

Not Recommended I…read morewent to this urgent care because I suspected I had a broken toe. Before going in, I called to confirm they had an X-ray machine, which they did. They took the X-ray but then told me they did not have someone available to read it and that they would call me with the results. Hours passed and I never received a call. As they were closing, I called the clinic myself and was told that the X-ray showed my toe was not broken and that it was probably a sprain. The pain never went away, so my primary care doctor referred me to a foot specialist at Holy Cross. They took another X-ray and confirmed that the toe was actually fractured. My insurance paid more than $500 for the urgent care visit, and I was later billed a $24 co-pay. I called the clinic to explain that the fracture had been missed and asked if the co-pay could be waived. The office manager told me it "shouldn't be a problem" but said she would call me back. Instead, I later received a call from the operations manager, Camilo, who told me they would not waive the $24. What is most frustrating is not just the missed fracture, but the lack of follow-up communication and unwillingness to work with me on such a small billing issue after the situation. Based on this experience, I cannot recommend this urgent care.

Just moved to Sunrise and after being sick for a couple weeks, I decided to go into urgent care. I…read moreread the reviews and they were right! From the time I entered and received care, the entire TEAM was so welcoming, professional and just DELIGHTFUL!!!! I've NEVER left urgent care, feeling so happy while being sick.

I had a great experience overall. Easy to schedule appointment and great service. I am definitely…read morecoming back here.

I broke my foot and Dr Costa and her staff have been awesome along my healing journey. Never had to…read morewait more than 5 minutes and they explain well!

I would be the first to say.. I was surprised with my visit in the best way…read more Most of the urgent care centers that my insurance covered closed at 4 or 6 and I was scrambling to find someone and they closed at 8. When I got there, only one other person was is in the lobby. Just a note it's small inside plus they have seating blocked off due to COVID (Which I'm okay with). The staff was nice at the front desk and the paper work wasn't that long. I had another person in front of me , so I had to wait a bit in the exam room. The PA ( I'm saying PA cause usually doctors say that they are a doctor when they walk in, if she's a doctor I really do apologize ) asked me what brought me here and actually listened to what I had to say. She told me what she thought was wrong and ordered some X-rays. Additionally, she added an X-ray to see if what I thought happened was going on as well. Got the X-rays done and what she said was the right thing and she took her time out to explain why. Gave me a shot and I was on my way home. Woke up this morning in barely any pain compared to the day before. Thanks to the staff there for proving me wrong and taking good care of me.

I was determined to find an urgent care clinic better than MD Now. This one was just another block…read moreaway. Everyone was friendly, check in was easy, and the wait was very minimal. The doctor and nurse were very knowledgeable and, above all, CARING! Even though my test results hadn't come in yet, the doctor still called to see how I was doing anyway and gave me options if I didn't feel better. That's unheard of in my experience! I highly recommend them!

If i could give this place negative starts I would. Not only did they keep telling me that I had a…read moredeductible plan, but they also told me I owed a $250 fee that I have never been asked for. I then had one of the ladies at the front desk lie to my face saying she was on the phone with "the head medical insurance lady of broward" and "aetna" when really it was her supervisor!! When i confronted her about it, she lied again, until she said "oh well then i mustve mispoke". Wait until her supervisor sees this review. I was also called "condensding" because I told the lady she should call her supervisor back so we could all talk and get this figured out. Do not come here, go to Baptist up the street. Save your time and money!!

This is the second time that I've been here. Both times for my elderly mother who fell down. I…read moredon't know why they have a bad rating I've had great experiences during both visits. The xray tech was really nice. During the first visit, I appreciated that they told me to get a copy of the films on CD so that we could bring it to a specialist. They also provided a copy of the radiology report. The tech was very gentle with my mother who had trouble laying down on the hard table and also getting up. This recent visit was no different. The NP who we saw was awesome and the xray tech was the same person who remembered my mother from her first visit. Hopefully my mother doesn't fall again, but if she does, I wouldn't hesitate to come back.

This time I made an appointment online because I had been achy, congested, and running a fever for…read more2 days.  I had to wait in the waiting area almost 45 minutes before I was called; and more people kept coming in. I feel like their online appointment app shouldn't schedule appointments when they are really busy. The waiting room was quite cold and I found the chairs uncomfortable....probably because I was achy. Once I was called the staff was very kind and helpful.  They took my vitals, ran a few tests and called in some prescriptions for me. The process was fast once I was called back. I actually started feeling better by evening. I will definitely continue to choose this UrgentMed location. The waiting room can be long; but probably much faster and less expensive than visiting the ER!

A decent little urgentmed in plantation. The staff here is usually, for the most part, friendly and…read morequick. There are a few times that they are WAY behind when it comes to appointments that it makes me wonder what the point of making one is. I had to wait almost 30 minutes past my scheduled appointment because they only had 2 people working at the time. They were apologetic but I was never told there would be a bit of a backup because of this. The location is easy to find and the parking lot has a nice amount of spaces for everyone that needs to come here. The lobby is always clean and there is more than eniugh seating as well. One of their main entrance doors is stuck so there is only one door to come in and out. The rooms are clean but very small so I feel like I'm ontop of everyone when there is more than two people in the room at a time. Overall it's a great urgentmed and my choice in case I get under the weather or need something quick looked at!

As with anything some people will have different opinions, but having been to enough doctors and…read moreclinics on good days and bad days, I have to say is picky as I am, this place is awesome and competent. Easy to get to, although I would drive a really big distance knowing what this place is like. Fast, accurate, effective treatment and told to me the way I like it, knowledgeable, polite, succinct to the point and listens to patient history. If this didn't work out for you you're either having a really bad day or have an extremely rare disease or have standards that no doctor is going to meet LOL They even helped me find the best possible prices for my medication explaining things that other doctors won't bother telling you. They accepted my insurance quickly and kept extremely good patient records telling me almost everything I said and we discussed the previous visits I really think they took the time to document my situation well and took the time to review it when I came in again. I don't know what else you could possibly look for in a clinic. This is now my primary place for help Parking was very easy and although I've come here a couple of times and just walked in it's smart to make an appointment.

Waited 3 hours to get seen for 5 min of generic questions, when I tried leaving they said they…read morewould not refund my co pay. DO NOT come here.

Donna A. Williams has been my primary care physician for well over 15 years. So far, I attend no…read morespecialist partly because of her good medical practice. This allows me to visit her just 3-4 times a year. I trust her with my healthcare, and she is outstanding. Although she is practically busy, she takes time to provide excellent care and sounding advice on how to take care of yourself. I highly recommend her as provider, and well-deserves a 5-Stars ***** Y. Fanfan

Excellent medical care at this facility with a friendly staff. Dr. Donna Williams is an…read moreoutstanding, compassionate, and thorough physician. I have been receiving medical care from her for many years. The office experience is always positive.