This car wash has an amazing staff and when I didn't have a debit card handy, they gave me a free carwash! My car looked so good that I want to buy their monthly membership. read more

Per the yelp page they're supposed to open at 8am. They don't open till 10am. And they still opened late. I might have to find a new car wash for my early morning runs to Spokane. read more

They claimed they were reopening, ready to go at 800am today. Six cars were waiting in line at 830am with no observable activity to get the washes going. Employees clearly didn't care at all about communicating the issues with the customers. All six cars turned around and left the line. Seriously, how does this place stay in business with such poor customer service? The employees clearly saw the frustrated customers but took no initiative to communicate with the customers waiting for 30 min with no start. This is the second time they've just ignored customers in line (the last time they closed the door with customers still waiting) - I shouldn't have gone back again. Apparently, that's the common experience here: poor customer service and employees who clearly don't care about their job. Imagine if you actually had a problem with this car wash, like damage to your car. I bet it would be a nightmare to get anybody there to respond. read more

The staff here are nice and it's a good wash. They always use bug spray pre-wash which really helps get the grasshoppers off the car. I drive up to Spokane from Seattle every week to deliver press vehicles, and that bug spray really helps get the grasshoppers off. In addition, the Carwash has free vacuums that do a good job and have decent suction. You can expect $9 for the basic gold wash which is more expensive than a Mr. CarWash, but their wash does a better job so it's worth the extra $1. Personally I haven't had any issues with collisions in the wash or scratches after literally dozens of washes here. TLDR: if you need a carwash in North Spokane, use this one. read more

We pulled in for our almost weekly car wash here. No one was in line but also no employees in sight. Waited a while, still no employee. We lightly, and I mean LIGHTLY, tapped our horn. A young man came up from behind our car and the first thing he said was "Sir. I'd appreciate if you wouldn't honk your horn. I was in the back moving chemicals." With that attitude, we did not want him touching our car. Clearly he didn't want our business. The last 3 times there, no one was at the end of the car wash wiping down windows. We won't be back. Oh, and we always have tipped whoever wipes the windows. read more

They do a good car wash but never seem to work the advertised hours. Many time I go in late mornings and they are closed even though they advertise opening by 9 read more

This car wash has been my go to for 12 years. I like to keep my company vehicles clean. In the last couple years this place has really gone down hill. They said awhile back they we're getting new equipment and shut the place down for a long time promising to re-open. Ever since they are barely open. I live up north and do most of my work south of the car wash, so I stop in a few times a week and they are always closed. what a terrible way to run a business. I would give them no stars if I could. read more

TL;DR - Car wasn't fully washed. Service and effort of the staff was lacking. Paid for promotional/discounted extreme wash today which I thought would be a good deal. The young guy that did a pre-wash rinse covered two and a half sides of the car. Pulling into the wash, my car had a terrible grinding sound on the wheel track which HAD to have been audible outside the car. I stopped and the young man continued to motion me forward. Cosmetically, I didn't see any damage after checking later on. The automated car wash is very standard compared to any other in the area. The front and sides were nearly spotless, the entire rear portion of the trunk and back bumper look like they hadn't been touched by anything in the wash. Vacuums also weren't hooked up. read more

Staff appeared to be on drugs, smoking a cigarette and fraternizing with a guy in a Porsche. Car was still dirty and the vacuums were not available. What happened?? The service here was always professional. read more

Calling this place full service is borderline false advertising. As long as you don't want it on a weekday. Or on a Saturday in which they only have one person checking in regular wash cars, as well as administering "full service". In such cases you'll get a non-commital time frame as to when you might get your car back. Either staff the place for full service, or scrap it entirely. Otherwise it's a really frustrating drive for a service you could have received at any random car wash read more

I used to frequent this car wash twice/week, as we lived on a ranch with dirt roads, but had to be in town frequently. Driving in one time in the spring with my 3 children, the owner told the gal checking the car in to have her charge an extra $10, for my car was muddy. She knew me by now, repeated what he had told her to say. She then apologized, for she was as confused as I was. I let her know that I wasn't upset with her, of course. Turned around, drove to Mister Car Wash and have been a member for years since. read more

Time to find another car wash. Went there this morning and the overhead brush was not working and there was no dry crew on hand but was still charged full price for the wash! read more

The worst car wash in Spokane. Bad wash, nobody to wipe your car down and left spots. Talked to a young guy who claimed to be the owner said he didn't care. With that kind of attitude he won't be in business long. I'm going to help him advertise by telling everyone how poor their service was. I live in a community of 250 homes, I'll pass it along. read more

The car wash is about a four as it does get the car cleaner than most car washes we have used. I agree with most of the other comments in that their hours of operation are very inconsistent. They used to wipe the car off at the end of the wash but that hasn't happened the last several times we have had our car washed. read more

Paid $11.00 to get my car washed and left my car with spots and dirty areas. Convenient, good service, but poor wash. read more

MD Car wash - Left sots on mirror - Car Wash Near Me - Spokane, Washington

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Thw brushes on the cleaners ended scratching my truck- Owner said he would hVe it waxed but he ever came through. He ignored my calls. Don't wash your vehicle there. read more

What a joke! Went there today to get a car wash, inside and out. After waiting in line I was told that they aren't doing "full service" today because it's hoopfest weekend and they didn't have enough employees.. really?! Why open your doors if you're not going to offer all services. All I wanted was an interior wipe down and vacuum. Don't waste your time people - go to a car wash that doesn't pick and choose which services they're going to offer each day. Waste of my time! read more

Just went there (12/4/19 at 1PM). They asked what wash I wanted and I said "I'm only here for the vacuums and since I have to get a wash I'll go with the cheapest option" since I had a bunch of pine needles after buying a tree. The incompetent worker (orange pants) did not think to mention that vacuums are broken. After the wash, I was told the vacuums were broken. I asked for a refund when an aggressive worker said I never mentioned the vacuums. Not to mention, the person who was suppossed to take my money wasnt even at his post and they took my card while I was waiting inside right before the wash. Extremely unprofessional and disrespectful. read more

Does anyone there listen to their phone messages and return a call? I was in on Sunday 10/20/19 got my car washed, was vacuuming the inside and wiping everything down and then left. I didn't realize it until an hour later that I had forgot one of my floor mats outside by the vacuum. When I realized, I drove by and they were already closed. So, on Monday morning I called and left a message. Tuesday I left a message and once again Wednesday left a message. Finally today 10/24, I drove over there on my lunch break and asked if they had a lost and found. It took the girl several minutes to help me, opened a garage door, looked around and said she didn't see it. Unfortunately, my car mat is gone but the frustration lies in the NO RESPONSE to phone calls from them! read more

I paid the $35 plus tip and they did not even bother to do the trunk. The individual said he worked really hard and that's what you get for paying minimum wage. Don't waste your time going to this place I know we will never be back. My only response I work for the hospital as a CNA wiping rear ends for a living at least I am sure that my clients are taken care of. read more

I like the job done on my car. However. They are terribly inconsistent with their detail times. It has been that way now for over a year. Their website says one thing, I drive down there and it isnt even open. I am told to come back Saturday so I did....closed....I want to be able to get this mini detail done every month but this place is so unreliable that I am looking for a new place. I am tired of wasting gas on this kind of business. I called today and phone is disconnected. read more

MD is the best car wash in Spokane. I've been to many and it is the most consistent and thorough of them all. Tire Shine, RainX, drying... it's all top notch. read more

If there were a choice for "0" stars, it would have been one to many for this operation. In a few short words, their equipment did $1857 worth of damage to my vehicle. Once I finally was able to get ahold of the owner, (because unlike other legit businesses, they don't have a phone number or fB page) he admitted that it was their fault and that he would be sending me a check. I have been by there (8) times and at least 12 texts (each time saying it will be a few days) It has now been over a year and now I must take them to court. This is the first time that I have ever seen a BBB rating of "F" . Mark S. McClellan, Owner has not been a man of his word. I suggest that you look at all of the complaints on this operation before you step foot (or tire) in this place. read more

Tried this place. At the end they wipe off the vehicle and grabbed my power mirrors and manually "yanked" them out. When I spoke with the manager to voice my concerns his response was "well, do they still work?" I suggested adding a sign or updating their process to let people know they need to open their mirrors before the kids at the end yank them out and he went on to argue with me about the kids at the end not knowing which vehicles have power mirrors, completely ignoring what I said. When I asked to speak with the owner I was told by the manger that the owner would "only tell you exactly what I've told you." I wonder if the owner knows his manager is putting words in his mouth and treating customers with zero respect. The cherry on top of the experience is that the soap wasn't even completely rinsed off my vehicle and now I'll be rewashing it on my own. read more

Had mud on my truck from driving down a dirt road. So I went to MD car wash to get my truck cleaned it is a car wash after all. They tried to charge me an extra $5 dollars because of the mud. Screw that and me car wash. I guess it's only for cleaning cars that are already clean. read more

I washed my car at 5:20. Literally was taking a few mins to vacuum. Finished the front of my little car and they turned the vacuums off at 5:28 pm and said they were closed now. Yet they ran another car through the carwash at 5:31 p.m. There were several other cars there using the vacuums as well. Just don't go close to closing as they will shut the vacuums off. read more

Went through wash. Dirt on back of my suv turned to mud. Also still had soap on my vehicle. When we stopped and told owners about the problem they acted like we shouldn't have complained. A car wash is supposed to get your car clean, we thought. Owner was not friendly, at all. Did tell us to just go back through. He gave us least expensive wash. Which probably removed all of the expensive crap we just paid to have put on. Paying customers should at least get a sorry for your troubles, not made to feel akeward for wanting good service. read more

I want to thank MD car was. Their customer service is so awful that I now wash my car myself. I'm saving money and getting exercise. Winning! read more

I got my car washed here and it ripped my windshield wiper right off. As my car came out, the person drying it said, let me get you a manager-pull over there. I waited where he had directed me, not knowing what to expect. The guy came over, looked at my car (newer Cadillac Escalade) abs said "they must've been old". Walked off. I stared, wondering if he was coming back. I didn't necessarily expect they would fix it, I assume it's a use at your own risk. However, it was this guys attitude and approach that has kept me from ever returning or ever purchasing gift certificates here (which I had in the past). I would not recommend. A simple, I'm sorry and unfortunately we can't be responsible would have sufficed. And by the way, no they weren't old wipers!!!! read more

So much for their new equipment. After the first trip through yesterday and the sides of my RAV4 are still dirty the guy says that their new equipment won't wash the sides of any car that has a spare mounted on the back. They washed it again with the same results. Maybe you should tell the customers that BEFORE they spend the $ to go in. Good bye MD. read more

I've been going here since this place opened. It has incredible service and produces a good wash. The owners are hands on and they are constantly shifting their business services and level of customer service. A truly local business! The price is well worth the outcome. read more

Went there today , I got the 15 dollar extreme carwash. My front window was not clean to say the least. I talked to the so called management, they said it was tree sap mmm I don't have any trees where I live. I pointed out that wasn't the only spot on the window that was dirty. He was very smug about what I said. He had a attitude. Went through it again. I pointed out the spots on the window to the attendant he scrubbed it better. Never will I go back to this place again read more

Are you looking for some of the worst service in town? If so you've found your new go to spot! So when you first pull in your greeted by usuaully a rude college kid, in my case she was not only rude but dressed inappropiately. After that you get to wait for them to "wash your car" I'm not really sure what they did during this time but my car was still dirty, I could have washed it in my drive way better. Overall just a terrible place that will never get my business again, good luck to whoever is so fortuniate to visit this establishment...... read more

I have been going here for yrs, the other day there was an older guy working and said he'd have to charge extra cause my car had mud on it, there was very little mud, got pictures, I'm very upset about this, R. A. read more

Employees are always friendly, vacuums are always free and even though the wash isn't perfect, it is better than the other local washes.

I recently went to M.D. Carwash, as I've often done in the past, and when my car emerged from the washing mechanism, I had an 11" crack in my windshield. Having noted the signs that denied responsibility for damage to vehicles, I hesitated about contacting the owner. But I decided to go ahead and ask that he pay the $185 that it would cost to replace my windshield. He wrote back (and his letter was very nice), and he refused to pay for the damage because, he said, his equipment had not caused it. He mentioned that dings, small cracks, and other blemishes can often be exacerbated in a carwash, but he denied even the possibility of the crack being caused by his equipment. There was no ding, crack, or other blemish in the windshield when I pulled into his carwash, and there most definitely was a good-sized crack when I pulled out, so I'm afraid that I cannot return to M.D. read more

Decent wash but the vacuum's are seriously lacking, The primary reason I don't go there is because the vacuum sucking power is the worst. They do have a military discount though so I added that third star. read more