What a great car buying experience! No pressure sales. The entire process was the best I have ever…read moreexperienced while buying a car. Donohoo went over and beyond with their customer service. If you need a good used car, I recommend Donohoo.

While they are happy to brag about their used vehicles at the used vehicle lot, they would not take…read moremy fully working and no Error Codes 08 Jeep Wrangler JK as a trade in, so I will be going elsewhere for a New Vehicle with a Mfg. Warranty instead.

I was in the market for a car in April 2017 and found a Jeep online and instantly fell in love. I…read morecalled the dealer to make sure this vehicle was still available and made an appointment to come that same afternoon to test drive it. Robert was my salesperson and he seemed like he had my best interest at heart. I ended up buying the car and instantly had problems with it. I called Robert and told him about the transmission issues I was having and he told me to bring it in and he would have his technician look into it. It was there for a couple of days when Robert called me back and told me the only thing wrong with it was that the transmission fluid was low and they refilled it. I noticed over the next couple of months a wet spot under my car but wrote it off as condensation from the AC. Fast forward to September 22, 2017 when I went to pick my step father up from getting his oil changed and tires rotated, etc. I asked the man if he could just take a look at my car to see what was leaking, if anything. He took the car back and immediately noticed the transmission cooler was broken and this was causing the leak. He said most likely what happened was the previous owner wrecked the car and broke the cooler and replaced the grill without reporting it to insurance so it wouldn't show up on a CarFax. Now how could an experienced technician not notice this a few months back? The cooler is completely encased in the grill and could not have been broken by something flying up or anything of that nature. Robert decided he did not want to have this fixed so he intentionally lied to me and told me the problem was fixed so he did not have to pay for it. Now I am stuck with a car (that I've only had 5 months) and a repair bill that's completely outrageous. What kind of dealer does this to its customers?! A very sneaky and money hungry one... I recommend you stay FAR away from this place because they do not care about you or the car they're selling you.

From the owner: Our business specializes in making our customers feel right at home. We provide a range of products…read moreand services and go above and beyond your expectations.

I started a purchase opportunity at a closer dealership to me and it went horribly wrong. I found…read moremy truck on the Birmingham Luxury Motors website, I reached out and they consistently under-promised and over delivered every step of the way. Very pleased with their willingness to work with me on pricing and shipping.

Called to inquire about if they have a part for luxury cars. The lady was rude. She said no we…read moredon't have and we aren't taking new customers. First I didn't ask that's rude and I am not your caliber of customer anyway. I prefer going to the Bentley dealership where my car came from we are just stranded and looking for a rim.