Had an amazing experience here at McSporties and would highly recommend others to come here for all their ski-related needs. For starters, the people that work here are extremely professional, knowledgeable, and friendly. They are incredible at what they can do with boot adjustments, was very helpful in selecting new ski boots, and did an amazing job tuning up my skis.
BOOT ADJUSTMENTS:
I had a very painful pressure point in one of my ski boots. I went to a DIFFERENT store down the street in the village. They tried enlarging the boot five times across three days, but the modifications they made were completely ineffective and the pressure point remained. To make matters worse, they had the gall to charge me twice for the ineffective modifications and in the end told me that's the best they can do. Then I came to McSporties and saw Mark (one of the bootfitters here). Even with just the initial adjustment, there was a huge improvement in the comfort of the boot. He suggested to ski with it for a day as it's possible to further enlarge the area but impossible to shrink it down. I ended up coming back the next day and after the 2nd and final adjustment the boot now fits perfectly, and I no longer have any issues with the pressure point. Mark also checked the canting of the boot to ensure my legs were perfectly centered in the boot. He also heated the existing liners to re-mold to my feet, which further improved the comfort of the boots. Mark did an amazing job with all the boot adjustments. Such a huge difference in professionalism, technique, and experience compared to the service I received at the other store down the street!
NEW BOOT SELECTION:
I came back to McSporties on another day when Beckett (another bootfitter) helped me find a new pair of boots as my current boots were getting old. Unlike other bootfitters I've had in the past who only measured length and width of my foot, he also measured the instep height of my ankles to ensure I had the correct volume of the boot. He also asked questions about my weight and ski ability to ensure I had an appropriate boot flex. He brought down multiple boots to try in both sizes rounded up and down to get a feel as different manufacturers have varying sizing. Since the store only had two models in stock that were appropriate for me, he made suggestions of other models that may be appropriate for me to try. He's very caring to ensure I pick the best boot that fits me, even if that meant I had to go to a different store to get a model that McSporties didn't carry. I very much appreciate his honesty and no-pressure to make a sale, despite all the time he spent with the boot fitting.
SKI TUNING:
Finally, I got my skis tuned here and they did an amazing job. They filled in a gouge at the base, and they did such a good job I have to look carefully to see where the patch was. They also sharpened and waxed my skis, and I noticed a huge difference the next day, which happened to be perfect timing for hard-packed snow conditions.
OVERALL:
McSporties has offered me services far better than what I've experienced at other stores in the Sun Peaks village. Although I am out of town, I will definitely be visiting McSporties again the next time I'm at Sun Peaks. I can't recommend this place enough! read more