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    McRae's Creative Vibe

    5.0 (1 review)
    Closed • 11:00 am - 5:30 pm

    McRae's Creative Vibe Photos

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    7 years ago

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    (8 reviews)

    I'm updating my review from 1 star because Gabriel, the owner, contacted me directly and worked…read morediligently in getting my phone replaced. Kudos to you sir for doing the right thing! I took my working phone in to get the cracked screen replaced and left with a broken camera. They said it needs a micro solder repair, they don't do that, and to contact Verizon about warranty for my "software issue". I've spent countless hours driving to Verizon, calling a CSR and being transferred multiple times, doing troubleshooting, and eventually a factory reset. It's not Verizon's responsibility to warranty something Asurion (UBreakiFix retailer) broke. I'm at a loss and unable to capture precious moments of my baby while stuck in the middle of them pointing blame at each other. I reported this issue to Assurion's Customer Support and I'm told I'll be contacted within 24 hrs. I will never use this store again! The assistant, Thiago, was so determined to get a 5 star review that he took my phone and rated MY experience 5 stars and handed my phone back. I'm not an uneducated imbecile and I'll give my own rating and review. I'm extremely dissatisfied!

    I TOOK MY PHONE IN. I paid 342.50 When I took the phone home, it still was not working.. it was an…read moreincomplete repair.. I will not ever go back to this BUSINESS . They told me it was fixed and ready to be picked up and to . Just to find out the repair wasn't complete. It was very frustrating and disappointing. Now I have no iPhone and it can't be fixed.. just make sure your devices are working properly before you are foolish enough to pay the money first like I did.

    McRae's Creative Vibe - mobilephonerepair - Updated October 2026

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