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    McOmber Nathalie DDS

    5.0 (1 review)

    Services - McOmber Nathalie DDS

    Cavity treatment

    Dental exams

    Teeth cleaning

    1 More Service

    Tooth filling replacement or repair

    McOmber Nathalie DDS Photos

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    Eastern Dental - The tree of life

    Eastern Dental

    2.0(54 reviews)
    2.3 mi

    I've been a patient at this dental office for approximately 14 years, and until recently, I never…read morehad any issues. Unfortunately, that changed when my daughter needed care beyond a routine cleaning. She had her wisdom teeth removed in December. At the time of service, we were told the procedure would cost one amount. Later, I discovered that a different and higher amount was billed to my account, and neither the amount paid in the office nor the amount later billed matched the Explanation of Benefits (EOB) from our insurance company. We were also charged an office visit fee for the post‑operative follow‑up appointment, even though we were advised multiple times that the follow‑up visit would not be billed. I've been calling the billing department since early January--over four months--to resolve these discrepancies. Each time, I'm told there is no office manager and that the billing department cannot get anyone from the office to return their calls. While waiting for my daughter during her appointment, I personally observed several front‑desk errors, including scheduling mistakes, the wrong chart being sent in with a patient, and a billing issue being discussed at the desk. These types of administrative problems are something I've only started to notice in recent years, which made the unresolved billing issues even more concerning. With no resolution and concern about being sent to collections, I ultimately paid the bill to protect my credit. As a long‑time patient, this was deeply disappointing, and I hope the office improves its administrative organization, billing transparency, and communication.

    One of the most unprofessional and unwelcoming practices I have been to. Pretty much all of the…read moreoffice staff clearly don't want to be there. It took THREE times for my filling to be done correctly, and we're talking about in the span of only approx two months from getting the 1st one, not an extended period of time from the initial filling. To make matters worse, after being told I was not being billed for the 2nd and 3rd time I went in for them to fix it, I have repeatedly been receiving emails, texts, and bills in the mail since Summer of 2025 (it is now Spring 2026) saying that I do and threatening to put it in collections. Good luck getting a person to reply to you in either a timely manner or at all. Even when they do, the problem doesn't get corrected. I was more than understanding all of this time before coming to write this review, but at some point enough is enough. I do not recommend this practice at all.

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    Eastern Dental
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    McOmber Nathalie DDS - dentists - Updated May 2026

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