While I was ordering my carpets service was good' but as soon as I ordered and set a date I found it hard to make contact. They eventually turned up 5 days after they said they would making excuses every day till they did. They sent 1 fitter to take carpets upstairs on his own causing scuff marks and damage to walls and wood work. The carpets were not cut straight so had messy finish to the edging. I contacted them to repair the work someone came out once to try and stretch the carpets but following day they were back to being away from kick-boards. I tried several time even held back the remainder of my payment hoping they would come to correct it but alas no-one came out. They are now taking me to collections for the remainder of the money as I refuse to pay unless they correct the work.
I wouldn't recommend them unless your happy with inferior work and untidy finishes that will never get fixed !
My only solution to the mess they made is getting wider kick-boards at my own expense. read more