Needed two batteries replaced - the man was busy with a customer but got right on the battery…read moreinstall once finished - only took a few minutes - I asked about a watch they had for sale and he was quite informative and professional but not pushy in the least - not sure where the less than stellar reviews are coming...

I took a new Omega in to be sized. The watch was a gift that my wife purchased while on a trip…read more Mark refused to size it because it wasn't purchased there. I have purchased an Omega from the store before, so I was a customer and I was perfectly willing to pay to have the watch sized. Needless to say, I will never return.

We live in Dallas, but couldn't find anyone that could match the design we wanted to celebrate our…read moresecond son with a personalized bracelet. The Karat Patch team stepped up and created us a beautiful design. They sent us choices and kept us informed along the way. The bracelet was ready within a few days. The artistic design, their speed and the amazing customer service is why this place is so wonderful.

Best jeweler you'll ever find. Jay's turn around time is amazing as well. No need to look anywhere…read moreelse.

I just had some ring engraving done....Teresa helped me and discussed the job with me. I just…read morepicked it up. I am thrilled !!! Really, I had checked all over town. Some engravers can work on the outside of rings. Others can only work inside the ring. And I'm not criticizing anyone!! I understand that different craftsmen have their specialties!! But Thacker did the complete custom engraving, and I love the result!!.....and I felt the price was fair. If I have any jewelry repair, or custom need, I will definitely go back to Thacker ( & hopefully be able to connect with Teresa!!)

I chose to look for an anniversary gift for my wife at Thacker. I was greeted right away and guided…read moreto pieces that matched my request quickly. There were style options to choose from and a range of prices. Once I made my selection, it was gift wrapped beautifully and I was on my way. I knew about what I wanted and Thackery provided it without high pressure sales or drawn out "warranty" tactics. I will be going back the next time jewely is the appropriate gift.

ORIGINAL: Mr. Keith is the nicest man and the most helpful! Customer service is top notch!…read moreBeautiful pieces of jewelry in a non-pushy atmosphere. Mr. Keith is a jeweler and not a salesman. If you know anything about gemstones, the quality he has is top-notch for extremely competitive prices. Compared to Zale's, Kays, and Jared's, his stones are exceptional. This is a small-town business I will support. Mr. Keith will tell you he, "wants to earn your business," and by his actions and friendliness you can tell he means it. UPDATE: I could not go into a lot of detail in my previous review, but now I can. I bought an engagement ring from J Keith's Jewelry and my original opinion of Mr. Keith and J Keith's Jewelry has not changed! They are exceptional! My first visit, I went into the store once by myself and Mr. Keith showed me some loose diamonds, I was interested in. I wasn't sure or sold on a diamond yet, but he wrote a note about my favorite stones. I asked him for help with a setting. My fiancée and I found a setting she liked at Jared's, but Mr. Keith showed me how the construction of that ring was not the best. He wasn't pushy and he did not talk poorly about the other business, just was honest. Mr. Keith helped me pick out a similar and better constructed setting and he ordered it into the store so I could see it. He didn't charge me a dime to do it and it showed he really cared. My second visit was with my now fiancée. I told her we were just going to look at a setting I found for her. Mr. Keith was SO smooth! He put the setting on my fiancé's finger, and she loved it. He said, "you can't really get a feel for it unless there's a stone in it." So, he took the three diamonds I had looked at earlier on my first visit and he set them in the ring loosely so she could get a feel for it. She of course fell in love with one, which ended up being the stone I bought. She had no idea she chose her diamond and it made the large purchase a little easier for me. Mr. Keith was totally responsible for that and I'm so thankful. Mr. Keith's exceptional customer service didn't stop there. He was helpful with payment and pickup plans (especially complicated due to COVID) and he even sent our diamond to GIA to get inscribed because I told him I felt more comfortable with an inscribed diamond. He even recommended an excellent jewelry insurance company. Months later, I've proposed, and she has said yes! We are looking forward to going in together to meet with Mr. Keith to purchase wedding bands. Thank you so much Mr. Keith. SIDE NOTE: Mr. Keith's diamonds were exceptional quality for what they were rated in my non-professional opinion. I looked at a lot of magnified diamonds online and in big box stores like Jared's, Zale's, etc. In each instance, a similarly rated diamond in the big box store was exponentially more expensive and worse looking than the stones J Keith's offered. It's rare nowadays to find a better deal in-store rather than online, and with J Keith's I felt like I was able to. The prices weren't "too good to be true" but I felt like J Keith's prices were more competitive with the online diamond stores and his prices definitely blew the big box stores out of the water. Thanks J. Keith! See you soon!

Absolutely the best jeweler! High quality workmanship, fair, honest and great customer service…read more Thank you! I love my ring!

I've bought and sold multiple items at EZ Pawn due to good selections, reasonable values, and…read morequality customer service. Associates greet customers immediately, ask questions, and treat you respectfully. Faith is the newest store manager, and she raises the customer service bar higher than ever before. If you need to pawn something, she gives the best price and explains everything clearly.

One of the greatest EZPAWN when I walked in I was greeted by a young lady who assisted me with what…read moreI needed done very respectful even made a few purchases that day the manager is an excellent manager the store definitely has it's customer service down At the end of my visit I was very satisfied and looking forward to return to the store

I've only been in this store 2 times, I can't really afford it. However I have had them size 3…read morerings for me. They are the nicest sales staff I have ever encountered, despite the fact that I bring in jewelry from other stores they treat me like I purchase them there. Excellent customer service!!!!

We came in today to get my wedding rings sized, soldered, and the diamond set. Totally fell in love…read morewith the staff, customer service, and incredible inventory! Walked out with an unplanned necklace from the Julia Vos collection that I can no longer live without! My new favorite place in the world!

Beautiful restored building! Was able to go on a tour and loved it!! Had my 2 young children and…read morethey enjoyed it also. The staff was so friendly and went out of their way for us. The jewelry was absolutely beautiful and very reasonably priced.

Great jewelry repair, and wick! We also used them for an estate appraisal. Outstanding, and took…read morequite a worry off the mind. They are my Jewelry Store!!

We had a ring custom made to match my wife's band. The entire experience exceeded expectations…read more We will be back and would recommend them to anyone who wants to support a family owned business, top tier professional work and second to none customer service.

Love the fast delivery! And of course the beautiful clothes, and the array of selection with sizes,…read morecolors, and styles! Will keep shopping with Western Soul for sure!

I ordered and paid for upgraded shipping and then found out that it essentially means nothing. They…read moredid ship the next day, but feel the shipping options are very misleading. I could've just went with the free shipping that was offered. I reached out to customer service and they basically said they can't do anything. I will be returning all items and not giving this online shop any further business. Only giving one star because 0 wasn't an option.