Amazing company, with an amazing team member in Mike…read more Early Saturday morning, like midnight, out A/C stopped working and we have a newborn, so we were freaking out. I hoped on Yelp to find an HVAC company with great reviews and after looking at a few, I decided to try Cape Fear. I called their after hours number and was immediately taken care of. The representative took my info and had Mike call me. Mike called me in less than 10 minutes and agreed to come out. He arrived about 30 minutes after we hung up, he located the problem, told us he could fix it and told us the cost. We agreed to the cost and Mike went to work. Our A/C was fixed and running in about 2 hours from the time I made the call. There was an after hours service fee and the cost of parts, but it wasn't expensive and I'm very frugal The only negative comment is that I see they offer military discounts, but we were not offered one. A little discount goes a long way. Thanks Mike, thanks Cape Fear.

I had a very disappointing experience with the reception staff at Cape Fear HVAC. I called with a…read moresimple question about my bill, expecting a courteous and professional conversation. Instead, Mrs. Laney and Mrs. Caroline were both extremely disrespectful and had terrible attitudes from the moment they answered the phone. As a customer, I wasn't argumentative--I was simply trying to understand a billing issue. Rather than listening or attempting to help, they were dismissive, rude, and made me feel like my questions were an inconvenience. Customer service starts with the first person who answers the phone, and unfortunately, this interaction reflected very poorly on the company. I hope management addresses how customers are treated because no one should be spoken to with disrespect for asking a simple billing question and shouldn't feel like they are annoying them by any questions it's the job they are getting paid for. I was so disappointed and after reading reviews I actually drove 30 minutes to talk to someone over them and when I walked in all I said was "hey how are you doing is there anyone that I can talk to over the establishment" and I was greeted by a older dark hair lady that would not give me her name or anyone else's that I could talk to after I told her what it was about. All she kept saying was we aren't going to be doing this which I don't even know what she was referring to because I was only there to talk to someone over them but at the end of the day if you are a person that feels like when you call a business you should be treated with respect please stay away from this business because apparently this has been a issue with other people according to reviews and it hasn't been handled

On Aug.30th, before the holiday weekend, at 1:46 pm I called spoke to Spring, always very nice, my…read moreair conditioner stopped working, at first it was going to be for Tuesday, then at 2 she called me to let me know a technician was on his way, the guys were very nice and professional. Problem was solved. Thank you very much Blanca Jordan

June 2017: Nathan's Installed a HVAC heat pump system in my home and didn't put down any carpet…read morecovers or plastic. Workers left tons of dirt debri and carpet stains - hopefully steam clean will get it out or carpet will need to be replaced :( Last year same problems with shoddy workmanship on my rental home - definitely a company you do not want to hire!

Services Unlimited is extremely unprofessional, unreliable, they make false statements, and…read moreunder-perform work orders from American Warranty. People are going to suffer from their negligence if they stay in business. Sixty four days and counting without central air!

I had to have one of my air conditioners replaced. I go through a home warranty company for…read moreservices but the company they wanted to send out has very poor reviews and I asked for another company, which is how I ended up with Services Unlimited. In the past two years, my AC has gone out and other companies came out and simply made quick, ineffective patches...and having AC go out in July here is no joke. The folks from Services Unlimited were very polite, professional, thorough and properly diagnosed the problem. They are on my list of Go To businesses here in the Sandhills.

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Requested service for inspection of non-vented fireplace for home re-financing. Pleasant telephone…read moreconversation and was able to do the job within three days. Great communications and the service rep was both personal and professional. Fantastic and thorough inspection. Great customer service!!!

Miguel is wonderful to work with! We had him replace a unit last year and another one was acting up…read more(not his work) and he came and fixed it quickly and was honest and helpful.

M&R fixed our ancient HVAC unit last fall. We replaced our system with a new one last week, and…read morethey worked for us from start to finish, from sourcing a new unit that fit our house's needs and our budget to delivery and installation. We couldn't be more grateful for the wonderful service and our new unit's performance! They worked throughout a chilly day to get us up and running before a winter storm. Our new HVAC system is AWESOME. Our old unit was too small to heat the entire house, and we had to use space heaters to warm our bathrooms up enough to take showers! That's no longer necessary. We're snuggly warm right now and awaiting a snowstorm in comfort. These guys will treat you right. Miguel kept us updated throughout the search-and-order process through install. He sent us an invoice that outlined and explained every step, with an estimate that was right on target. No ugly surprises or ripoffs here! I can't say enough good things about this business. I highly recommend them. Thanks, gentlemen!!!

I found Bell Cow through Yelp Projects when I needed a dual hot-and-cold water spigot installed in…read morethe garage. They were the only one of the three companies who replied - responsiveness gold medal unlocked. The other two were Yelp Guaranteed and Bell Cow wasn't, but when someone actually answers you, that goes a long way. They came out for a free estimate, showed up on time, and the quote was very reasonable. Communication was smooth, and on installation day the techs were polite and efficient (I wasn't home, but my wife handled the appointment and had zero complaints there). Now, the install works, both hot and cold function exactly as intended, but cosmetically it missed the mark. The spigot doesn't sit flush and the pipes are slightly crooked. Not a deal-breaking safety issue, just one of those things where you look at it and think, "Hmm... that could've been cleaner." Functional, but visually not their strongest performance. Overall, Bell Cow is responsive, friendly, and competitively priced. I appreciate the quick communication and solid operation of the spigot. I just wish the attention to detail on the install matched the quality of their customer service. I'd use them again for straightforward work, but if aesthetics matter, I might get a second quote.

I would not refer this business too anyone. RUN. Still waiting on management to response to and…read moreissue back in July 2025. After leaving several voice messages to no avail. I not sure why it is hard to communicate with this company. Hopefully, after this post I get a call back who know.

Thank You Mike's heating, air conditioning and electrical. For An EXCEPTIONAL Job Servicing Our AC…read moreUnit Today !!! ** Talk About An On-Time Arrival, Very Courteous & Professional Job. Thank You Anthony For Coming Out This Morning. The Last Thing Anyone Wants With These Hot & Humid Days Is AC Issues / Problems. Call Mike's Heating, Air Conditioning and Electrical Today @ 910-724-7477.

I was really pleased with the quick service. I'm making these guys my go to guys. Service man…read moreknowledgeable and found the problem in just a couple minutes, went and picked up the part, returned to finish the repair. And all in a timely manner.

I simply must express my sincere appreciation for the outstanding service that Johnny Taylor, of…read moreBlanton's Air Plumbing and Electric, performed on my home. Johnny completed a very complex water pipe replacement in my crawlspace and bathroom faucet installation. Johnny is an amazing plumber who handled everything with great skill and professionalism. Going forward, I will always call on Blanton's for work in my home; in the case of plumbing I will request Johnny every time. Thank you Blanton's for a job well done. -Yvonne L.

Absolutely awful. Asked them to help us fix a toilet that wouldn't flush. Service person, after…read morecajoling for a 5 star review, said the problem had been fixed. Paid him over $250. He took my iPhone and made sure I was on the page where I could leave those 5 stars. After he left, I used the toilet. It wouldn't flush. He was still on my street and I got him to return. He apparently corrected his mistake. For now the toilet flushes. But a few hours later I walked into the bathroom and the floor was flooded. I called the company's 24-hour" service. The AI "attendant" said they would try to fit me in Monday. Be careful before you expect this company to meet their promises and your expectations. Beware. Just look at what they advertise. The guy they sent to my house was intent on generating additional services, but incompetent to perform services for which he was hired and for which I paid.