Wonderful psychiatrist! Honestly one of my favorite doctors, he listens well and is prompt on…read moregetting back to you

As an employee that was 'let go' last week, I'd like to share a few facts. I was given a half…read morefilled box of some of my belongings and told to leave. After 10 days leaving numerous voicemails and emails to make arrangements to get back all of my personal belongings, I finally had to have two Mentor policemen escort me to retrieve my personal property. This nonsense, combined with a hostile manager, leave me with no other option than to say steer clear of this place.

Dr Mcgee is amazing. She is knowledgeable, listens, and speaks to people as equals. I highly…read morerecommend her.

Don't go here find someone else they treat people terrible they don't give you your medicine right…read morenot only that when I was there there was 100° temperatures out and had no air in the rooms at all. Once I said something to someone they're like there's no air in your room the staff on the floor I was on did not listen to me. The person that was downstairs did I got no help or treatment there like I thought I was going to there was a few exceptional people there I won't lie about that, but it didn't make up for how they treated you on the floor that you had to stay on.

Do not go here. I called twice to talk my husband,' dr. never got a call back. He was discharged…read moreyesterday, we have called several times they never called in his meds to pharmacy. Now we have been told the woman that handles it is gone for the day.

As much as Dr. Eden told me that she took an oath to "do no harm", she clearly doesn't apply that…read moreto her own behavior. I'm not sure what kind of psychiatrist allows a distressed person to just walk out of her office with no suggestions, after denying treatment, but I would avoid Dr. Eden. I was her patient 20 years ago, and I recalled her being cold but good. Now it seems that she has forgotten what she set out to do. People really have a hard time going into counseling anyway, but her office did not help.

It's been about 16 years since I have been here but I wanted to add onto the reviews with my own…read morehorrible experiences. Although I did not see Dr. Eden, I saw the associates, one of which was still there. These people have caused lasting damage to my well-being. My experience here is the standard by which I measure the entire system now and my distrust of it. Let's just say you will get through the gauntlet of cold and money-ready receptionists to get medication thrown at you within five minutes, then have all your thoughts shot down. The doctor was always late and there was always a very uncomfortable feeling just being in that lobby - because it was a horrible place where I never felt respected as an individual or as a client. One time, my doctor was gone for the day and I had to see the other doctor for some reason. I brought some ideas and he immediately shot them down to recommend some horrible diagnosis that clearly is not true, given that the disease (CDD) would have killed me by now if it was. He did not know me, but he felt comfortable just throwing this out there and not explaining it. Awful. They don't care about what they do to people. This is on top of my regular doctor recommending her diagnoses. One time, I had to do an ADD test. The tester said I didn't have it, but that didn't stop her from pushing it. Other than that, there was no explanation of why anything was done or how things were supposed to change. You are just there to pay money and get drugs. You wait 30 minutes for a late doctor to give you drugs after five minutes. Then, she threatened to have me imprisoned because I wouldn't answer a dumb question she asked... at that point, I was fed up and knew I was done with this place, so I started laughing at her question, which she did not take kindly too. Whatever. These people weren't listening, anyway. Do no harm? I no longer believe psychiatry is capable of that. I have had enough bad experiences, but this is by far the worst. This place sucked then and it looks like it still sucks now, so don't risk your sanity here. I regret it to this day.

I had Erin W for 2 years and then she left due to better opportunities, which I didn't want to…read moreaccept but did. I believe the company could have offered more money to get her too stay. the only bad thing would be I don't get the opportunity to work through it with her. she did recommend another therapist and I have seen her twice but it's too soon to tell how I feel about her. it's going to take time to be comfortable with a new person. Erin was the best for me and know my new one has big shoes to fill. I see Jenevier as well and shes also amazing. She talks to you without judgement.

Getting a hold of the office is a nightmare. They do not pick up, and you have to leave a voice…read moremail. I think I engaged in a dozen or so rounds of voice mail before I finally got someone and scheduled an appointment. I went in person to fill out the paperwork, which was quite a bit. Their machine was down so I couldn't give them payment for the upcoming visit. They called me to collect payment, and I gave it to them. The day before they called saying they couldn't see me unless I paid, and I told them I already paid. No intra-office communication. I saw Dr. Burns on Telehealth. She was 10 minutes late and dismissive when I mentioned that. She had zero personality. All she did was keep her face into her file to ask me ALL THE QUESTIONS I HAD ALREADY FILLED OUT. Then she administered a yes or no questionnaire with dubious reliability in my view. When my answer was neither yes or no, she got frustrated with me and kept saying "just answer the question yes or no." Then instead of having a shred of interest in me as a person, rather than me as a form to fill out, she wanted to book a month's worth of appointments. I said, "we haven't even built rapport yet, how can I book an appointment?" Then she told me this was part of the intake process, and I mentioned that most of the information she asked was on the papers I spent a long time in her office filling out, and I was being billed for that!!! Needless to say I did not want to see her again to be sure. No warmth, no interest in me as a person, she treated me as a task to complete. No thank you. And even worse, her video was poor quality and she was not in focus. I have a top of the line computer so it was for sure not me. Sorry but there's no way I can recommend her.