Got transmission trouble and need a dependable Towing agency to tow my automobile. First phone…read morecontact...service was amazing. The dispatcher was helpful and the driver was there on time. He strapped the vehicle down and made the drive without issue. I enjoyed the attention to detail and the professionalism throughout the whole process. Everything was handled in a timely manner, made a stressful matter so much easier to handle. I would absolutely recommend this towing service to anyone needing reliable transportation for their vehicle.

Auto accident. The very best service!! We're there quickly and recommended where to take it…read more Drivers were so kind and genuine. Will use them again!

Fast service, went above and beyond. Hope I won't have to use again, but it's good to know there is…read morea fast and polite service here in town!

I am so happy I used Mad J; not only was their response time super quick, the truck driver Payton…read morewas super careful with my Tesla, he took great care to not further damage my car after the accident. He also was super patient when Willis Automotive refused to accept it and took me to Grahmn Collision (Apparently the only certified Tesla collision repair shop in town). For such a sad day for my Tesla, they were definitely the bright spot.

I wouldn't go anywhere else if needing a personal tow. I needed a tow truck for my car to get it…read moreto the mechanic. I contacted them after hours to schedule the tow for the next morning. Right at 8am I received a call from Carly, the driver and she showed up at my house 20 minutes later with a flat bed. I met her at the mechanic shop and she already had everything handled. Top notch! Highly recommended!

Towed my car from a parking lot that had zero no parking signs. I hat no ticket from local police…read morefor illegal parking. Had my car less than 3 hours and charged me for storage and personal Item retrieval. Also charged storage. Also charged $150.00 for being illegally parked. So it cost me $361.00 for an in town tow. Tow company fines me for being illegally parked? Seemed dishonest to me. I would beware of being overcharged with bogus fees if you considering using a tow services in DesMoines.

2 flat tires on the same side either means ya have bad luck or your exes new bf don't like when ya…read morevisit your kid. Either way I figured I needed a tow. Called Central iowa Towing and had a great experience from hello. The driver was prompt took about 25 minutes for his arrival. My bmw sits low already without 2 flats so getting pulled on to a flat bed at any angle had my concern. Chris I believe his name was already trying to accomodate and made extra sure the exhaust wouldn't hit on the final 5 feet. Very happy with the service and will be the first place I call when I need a tow again. Thanks to all involved... (except one of new bfs. You know who you are. Ie.Weak sauce).

Call attempt 1: Immediate rejection of my call. Call attempt…read more2: (a minute later) No answer. Left a voicemail. I did not receive a call back. Call attempt 3: (later in the day) Answered? But he would not speak. Total silence. "Hello? Can you hear me? Hello?" No answer. Silence. He hung up. Call attempt 4: Answered. What blares back at me for about 30 seconds seems to be some kind of air horn blasting into the speaker nonstop. I am astounded. I could understand being busy, but this appears to be blatant hostility. If you need towing, I really suggest that you seek out an alternative that not only wants your business, but is more respectful.

Quick response, even after a snowy weekend. Friendly, efficient and professional. Pricing is about…read moreaverage for a local tow, they emailed invoice with photos immediately.

Worst company ever, I work at Midas and one of their tow trucks was sent to my shop to pick up a…read morejunk car, the driver hit my jeep and tore up one of my xd825 Buck -44 rims, Andy, the boss at Perrys was not cooperative at all and refused to compensate for these one off $3400.00 wheels. I got my insurance company involved and Progressive won't help either, Perrys must have the same insurance company, all I wanted was my jeep to be put back the same way it was before Perrys hit it, what a trash company

Amazing service. My hub assembly blew apart on my way to work, without any warning, and they were…read moreable to get me off the interstate fast. Towing was next to none, and the shop was able to get my truck in and out in the same day. Exceptional and economical pricing. Love working with these guys!

While I hope to never have my car towed again, if it does happen I hope it is Big 12 Towing. They…read morewere fantastic in helping me when I was put in an awful situation. They met me when it was convenient for me and were so nice. They even offered me a ride to pick up my car if needed. The guy even explained how they didn't even want to tow my car but didnt have a choice and I know they were just doing their job. GREAT company!!

I know most only read, or see the first few lines of a review, so let me start by saying Big 12…read moreTowing is THE option in the Des Moines area. Hands down. No competition. 5 stars is not enough! Google should change their rating system so that we can properly rate top tier businesses such as Big 12 Towing. To be completely honest, I'm not sure there are enough stars in the galaxy to reflect the level of service, professionalism and compassion I received. You might be thinking "calm down Justin, there's no way a towing company deserves these kind of accolades." To which I would say you can just shut the heck up, because they deserve every bit of this and more! I made multiple calls looking for a company that could get me & my car 2 hours back to Omaha. I was shopping around because times are tough and who doesn't want to save some money. Most answered and the quotes were around the same price but no one seemed right. One in particular, Crow Tow or Blow Tow, could not have cared less. They were the stereotypical nasty tow company. Luckily next on the list was Big 12 Towing. The voice that answered instantly caught me off guard. It was warm, engaging, and within about thirty seconds I could tell Wayne actually cared about my situation. My stress level dropped immediately. Wayne was thoughtful, informative and most of all, willing and ready to go. I instantly felt my day was getting better. He quoted me the lowest of all the groups and wasn't pushy. He didn't feed me some doomsday scenario that made me feel I needed to act now. He simply noted when I'm ready, they would be too. Even though I was value shopping, I believe had BTT quoted me more than the others, I still would have went with Wayne and his crew just based on the overall feeling -- and this was just the phone call! What came next blew me away. I went to the agreed upon meet up & saw the flatbed truck with the Big 12 logos on the doors. First impression was this crew is on point & you can tell they care about their equipment. They easily passed the eye test. The driver enthusiastically waved me into the passenger door and I was greeted by T.J. He was an extension of the good vibes I felt on the phone. Warm. Inviting. Caring. When I learned they were father / son, it all made sense. T.J. made me feel so welcome I had almost forgot why we were in his truck driving back to Omaha. Also shout out to the truck. The interior was clean, comfortable, smelled nice & was extremely organized. T.J. had all the chargers I needed, gave me a lower back lumbar cushion and insisted if I was tired after the long day, that I should nap & he wouldn't have cared or been offended. I'm not gonna lie, when getting quotes, there was a part of me thinking about how I would be spending a couple hours with this person so hopefully they wouldn't disappoint. Again, BTT shattered expectations. Normally I'd spend that two-hour ride obsessing over everything that just happened. Instead, I was relaxed, laughing, & honestly having a good time. Looking back, none of what happened that day was normal. I was stranded in the middle of Iowa, needed a vehicle hauled across state lines, & somehow ended up spending two hours laughing & swapping stories with a guy I had just met who felt like family, or a brother from another at the very least. That's not what most people expect when they think of a towing company. Wayne, TJ, & the rest of the crew at Big 12 Towing didn't just move a vehicle. They completely changed my perspective on an industry that doesn't always have the best reputation. They treated me like family, took incredible care of my vehicle, charged me less than anyone else I spoke with, & somehow made one of the worst days I've had in a while feel a whole lot better. So yes, this review is long. But when someone exceeds your expectations this much, they earn every word. If you're in Des Moines or the surrounding area & need a tow, stop searching. Call Big 12 Towing. Full stop. End of story.

Excellent all around. Best value. Fast. Knowledgeable. Highly recommend. I Would hire them every…read moretime.

I'm pretty sure the alternator stopped working on my car. I got it pulled into a parking space at…read moreWalmart and it lost all electrical power. The power doors and Windows didn't work and the car wouldn't start at all. I called 5 different towing companies at around 4:30 pm on a Saturday. One of them didn't answer the phone. I told each of the other 4 where I was and where I wanted the car towed about 5 miles away. I got estimates of $95 to over $150. I also asked how long it would take for them to get to me. Capital City Towing told me I would be 4th on their wait list and it would be about 3 hours before they could get to me. When I called P&M Towing, not only were they the least expensive but they also gave me the quickest response time. They said they could be to my car within 40 minutes, and they were accurate with that estimate. It was starting to get dark and cold by the time they arrived so I was really happy to see them. The guy handled picking up my car extremely professionally and efficiently. I rode in the truck to the shop. The truck was extremely clean (and warm!). The driver was friendly and cleanly dressed. He accepted my card for payment. I was extremely pleased with the service and would not hesitate to call them again. 10/10.