Extremely helpful and knowledgeable about property management. From doing everything to help…read moretenants to making property owners happy with many years of experience in renting , bookkeeping, remodeling and all the challenges that come along with being a property management team.

Chicago RPM goes above and beyond to keep their tenants happy. I have been very impressed with…read moretheir customer service and familiarity of the Chicagoland area.

Tiffany is A Great property manager and well organized. You property is in good hands with Tiffany…read moreand her team because She is so deeply vested in the real estate game and property management.

Art Property Management is very professional and provides great comprehensive services. They…read moremanaged my property and were always available, would communicate and concerns or issues, and vetted my tenants responsibly. As a single woman with investment property, I was hesitant to use a management company (had a bad experience with one), but they were AWESOME! I would highly recommend them!

I have a relative that lives in a building they manage.. never can get a property manager over…read morethe phone.. you put in work orders they are never complete them. It's always a run around. Stay away from anything they manage

Marian is extremely unresponsive, taking months to respond to a simple request for a chirping smoke…read morealarm, and years to follow through on other requests like removal of refuse from common areas. The property manager they assigned to us comes to every board meeting to announce that she has made no progress on gathering bids for outstanding projects our building has assigned to her for years. The company president leaves five-star reviews for the firm under his own name online rather than using his time to address the performance of his employees.

Just wanted to let you know that the Property Management Companies. Becovic, S&M Building…read moreManagement, Chicago Police Department, FBI, DEA, Federal Marshalls, Street Criminals they hire and Mark Glazer leading the Medical an extreme Electromagnetic/RF portion, drive around Chicago Eavesdropping into Hotels and Apartments/Homes listening for conversations and sounds of drug use and other illegal activity. Based on unsure illegally captured information they send a group in to rent a room next to the people and then start harassing them. They even listen to private conversations protected by HIPPA and your private protected business information and turn around and use that against you along with other personal information they gather and also pass it along to these common street criminals they hire to harass you even more so they can try and claim no legal responsibility. I discovered what they were doing and confronted them and was met with even harsher harassment, death threats, death threats against my parents, stalking, following me and cloning my devices and rerouting my internet to coverup their illegal activity. They even use their signal jammers to stop me from getting Uber or Order Food/Groceries. They are doing this to your Hotel Guests and the Residents of Private businesses. They use speakers to broadcast into your home them making suggestively illegal interactions with youth and also conversations and sounds of them using drugs to record and blackmail you. This has followed me through 3 states and cost me 4 homes and my job. They are even stealing your businesses private information. Call the Chicago Police Department, FBI, Attorney General and tell them Ryan Higgs told you about this as they reroute my calls, block them, hang-up on me after waiting 10 minutes on hold with 911, don't respond to online report submissions etc. This is going to cost the city Billions of dollars and has already cost everyone in Chicago their Civil Rights and Freedom that you are guaranteed. If you know to much they use those lies and fake recordings to get you into the FBIs Remote Neural Monitoring system..

Nice, clean, well managed building. Mostly older adults are the primary residents. Buiding has…read moreonsite security with perimeter surveillance and property offers views of lake michigan on the east.

This is our 4th winter renting with Ivy Residencies, formerly Rent Hyde Park. Every. Single…read more Winter. We have lived here, the ice in the back of the building builds up so badly that it's nearly impossible to safely exit the building or enter the laundry facilities. I've called twice in past couple of days and both times I was hung up on and was told there wasn't a property manager available. Last week from my window, I overheard maintenance say "I didn't think it would get this bad" in reference to the ice. How can that be true if I knew it would be this based on my experience from the past two years and the fact that winter happens every year in Chicago? The amount of ice that has accumulated over the past three weeks is unacceptable and negligent. Beyond simply accessing the entry and doing landry, if there were a fire, how would we safely exit. At least twice a week garbage and recycling is removed, where is the concern for them?  We all know and understand injuries that could occur from slipping on ice could be fatal. It is clear that Ivy Residencies does not care about the lives or the safety of their residents. In addition to not being able to safely exit my building through the back, we also have not had a working doorbell. How is this possible? How can one company care so little about the well being of the folx they rent to? It has been so convenient to live here the past few years, however, I feel that I should have access to basic safety elements including two safe entry/exit points and a doorbell. Please do better. The lives of your residents literally depend on it.

I wish I could give a lower rating. Avoid under any and all circumstances. HPPM charges many fees…read morebut yet slacks on up keeping their properties 1. It's essential that you keep all your rent paid receipts. They lost our rent payment and hounded us for additional payment until we produced our receipt. 2. Although we paid gas through their online portal, we received notices from the gas company for gas shut off due to non-payment. Obviously HPPM was not paying the bill. 3. Every night I fall asleep to the sound of the interior walls crumbling. 4.The apartment was not cleaned prior to us moving-in. 5. I have spotted many dead roaches in the apartment. 6. There are mice. 7. There are holes and cracks in the walls from previous tenants. 8. The roof leaks causing serious water damages and active water intrusion. While this properties is in a good location I have to believe that there are better property management companies in Hyde Park that are more responsive, up keep their properties and do not lose your rent payments.

I've never lived in an apartment before renting out the one I have now with Mac Properties, but I…read moredon't feel much on a day-to-day basis to be lacking. The staff I've interacted with (Amari and Tanisha for calls and work orders, Stefan for maintenance) have been very lovely, quite friendly and polite, and they do make me feel quite cared about. I'm usually extremely anxious about making or picking up phone calls, but I do tend to pick up the ones that seem to be follow-ups from Mac about work orders because the staff I've interacted with make me feel much more at ease than usual. I also find maintenance to be very personable. Stefan and the others who have come by have been very attentive and thorough with the work they've done, and they always verbally check in with us if we're home when they come in, to make sure that they've completed work orders exactly as we wanted. Mac's resident portal isn't great, the help articles are atrociously unhelpful, and I don't really understand why they ask for preferences around contact for work orders because they always email and call regardless of what you indicate. The lawn is always somewhat overrrun with weeds, regardless of the season, so that's a little annoying as well. But maintenance is always incredibly prompt, and usually when the weather gets nicer, someone adds some nice plants to the flower pots outside my unit, which I appreciate. So overall.... I don't exactly feel like Mac Properties totally makes looking after residents their very top priority, but I don't have much to complain about either. I wish we had central a/c and more control over heating, but I suppose it's an old building and that's not really within their control. And I really do appreciate the staff. They're probably the biggest upside to living where I do.

They are horrible. I applied for an apartment that's advertised as "luxury", yet the unit I was…read moregiven couldn't even pass a CHA inspection. They issued me a refund because they couldn't fix a refrigerator door and a wall outlet in time to pass inspection--and the work order wasn't even submitted until after the inspection. I also feel that I was treated unfairly because of my skin tone being white and assumptions about my cultural and racial background. My father was a tribal member of the Oklahoma Choctaw Nation, and assumptions were made about my culture that I found deeply inappropriate and offensive. On top of that, I feel like they played games with the paperwork and made the process unnecessarily difficult, seemingly to keep me from moving into one of their units. Instead of helping me find another apartment after their unit failed inspection, the only solution they offered was to issue me a refund. I'm a United States Army veteran. You would think that someone who served this country would receive a little more courtesy, professionalism, and respect when trying to secure housing. This entire experience has been extremely frustrating and disappointing.

Better off going with a different community. They attract you with cheaper rent but they charge you…read moreso many hidden fees and suck out every last penny from you. Very disappointed in the management of the community. The maintenance is terrible and the building management won't pay for a building engineer that can operate the equipment, which results in long delays for major problems. The Air conditioning took an extra week to turn on after a strong heat wave and temperatures hitting over 85 degrees. Do not move here!

I lived in HPT for 3 years…read more First, the good part. Nice view, good location to the U of C and the staff (maintenance and front desk) are very kind and professional. So why 2 out of 5 1 trust nothing you are told. Make sure you have everything in writing because later on it will just be "oh you did not understand it right" or "no way we told you this". Few examples, you pay utilities that are not reflecting your actual usage, when we were considering HPT we were told that utilities will likely never pass a certain $ amount, they were always about $60-80 more. Another example we were told that the increase of rent is likely to be around 2-5%, and it was about 10% increase. 2 this is where they get you. They keep adding all these things you do not need "smart locks" (cause a key is too low tech), face recognition cameras (the one on the main door did not work for over a month and you could not come into the building unless someone was at the lobby). So then when it comes to renew, they added upgrades and such so they have a good reason to increase. 3 smoking. As much as they claim to be a "smoke free" they don't do anything about this. They keep saying tell us if you smell smoking we will take care of this. In reality they say that they can't find where it is coming from and just send out an email every so often. 4 security deposit. forget about getting all of it. $190 cleaning fee (mandatory that no one tells you about when you sign the lease). Of course the crazy amount of utilities will be added, and maintenance charges. Of course, if they make a mistake and don't give you the right amount you will wait weeks for them to resolve it.... Just try to be late on a rent and see how much they charge extra.... 5 during the pandemic they closed the access to all facilities (which is of course the right thing to do), but of course your rent kept covering all those facilities you never got to use. Also it took them over a year to have hand sanitizer accessible for everyone. 6 It is still not safe. We had some violent crimes in the building. They try to be better about it, but basically the responsibility go to the doorman, and there is so much they can do. 7 so much trash outside. This is not HPT fault, a the park across the street + chicago winds, you will be seeing trash all day every day. If you have a dog be ready to hold it close 8 you can hear everything. paper thin walls + vents that carry sounds from other apts. 9 want to get packages? You got to pay $50 per year for a useless locker. USPS will not use it, fedex will not pick packages from it, amazon will usually leave the packages out and the doorman will have to put them in. So it is secure.... sure.... but most providers won't bother using it So you pay a lot extra for a newish nice high rise, but you will end up paying between 100-300 more each month on extras in addition to rent (utils $150, parking and electricity that you also pay on your own) If you must live in a high rise it is a nice building with nice location, but be ready for a big rent increase and high utils. There are bigger and nicer properties in the area for a better price. Oh and best of luck getting the money when it is time to get your security deposit

I originally called Joanne Bullen of the Ultimate Realty Group, LLC because of all her outstanding…read morereviews (average 4.9) on her web site - it is very unusual to find any professional with a 4.9 out of 5.0 rating. We'll my only comment is that Joanne deserves to be a 5.0+. My wife and I were fortunate enough to be represented by Joanne in the purchase of a condo residence for our daughter who will be attending U. of Chicago in the fall. Based on our experience we recommend her 100% without any reservations. Between my wife and me we have done at least 50 R.E. deals over the years and currently own 3 homes and one investment property. So, we have done business with LOTS of realtors. I myself was a realtor for about five years. So, again, lots of experience. We both think Joanne is as good as it gets - Reliable, knowledgeable, professional, intelligent, xlnt communicator AND, as a bonus, a pleasure to deal with personally. She pretty much makes herself available 24 / 7, a real rarity these days. Weather as a buyer like us or as a seller, do yourself a favor and give Joanne a call. And then be as loyal to her as you expect her to be to you. With her professional support you are sure to have a great real estate experience.

My inquiries about viewing a property for which Ultimate Realty was the seller's agent went…read moreunanswered by Joanne, who Mrs. Pinkham directed me to contact twice, after not hearing back from Joanne initially. I wouldn't trust them with my listing

Nice developing district..it's nice to see restaurants and bars successfully thriving here. The…read morenightlife is just as entertaining as the day time. You have many upscale lounges and cocktail bars to enjoy.

Living down in Central Hyde Park is EVERYTHING! We are having such a ball…read more The Building Manager, Tanisha, is VERY responsive. She really listens and responds quickly. The staff is very pleasant. The other tenants are nice too. Love it.

My son and I stayed at Del Prado for four days in an Airbnb two bedroom unit. The unit was basic…read moreand sparse, yet comfortable and suitable for our needs. Key fobs are used for entry to the building and metal keys for the actual unit itself. Free street parking less than a block away can be found, just have to keep driving around to find it. The building is very large, yet quiet and spacious with a fitness room, laundry facilities, vending machines in the lobby and a front friendly desk person who is seldom at the desk, but that's OK since we didn't need any assistance while we were there. The building is old, but clean, and we saw no bugs inside our unit. The hallways are muggy, no air-conditioning in the halls. Management has large fans in the lobby to circulate air. Window air-conditioner units inside the apartments work great! The location is in a very safe part of Hyde Park with a café located right outside the building, a Mexican restaurant next-door and a sweet shop across the street, very walkable area to the lake as well.

Update- Mac has required residents to use an app to enter the building and elevators however after…read morea year and several iterations of the app I'm still finding myself standing outside of my building, connecting the buildings WiFi, signing in the app (with multi factor verification) to then enter the building. If the app isn't auto signing out, I also find myself unable to enter the building because within the keys there are none available causing me to sign out and back into the all. All of this just to get into my building. I've requested a fob multiple times now. Originally I was told none were available. But ever being trapped in the glass box that is the entry way in 95 degree heat with a toddler I've asked again. I was asked to go down to their office for a conversation about a fob... With things rarely being simple with Mac now there needs to be "approval" for me to get a fob. Approval for a key to enter the building I pay rent for a unit in?! Make it make sense Mac. Since the only way your team solves issues is after a poor online review please consider this now my 4th request for a fob.