I went into this pub as I had being doing for many years , at least since 2008, when my mum moved very near the pub.
I myself left the Met Police and moved back to Troon when she was widowed in 2016.
In 2018 I attended the venue with my fiancée to be greeted by Mr James Welsh with whom I thought I had an excellent relationship. However, on this occasion he was very sarcastic to us , suggesting we were strangers because we had not been in for a wee while. "Hi, I'm James and I'm pleased to be able to serve you tonight etc"
There was a bloke sat at the bar who was clearly worse for wear and he started being rude to us and asked me to step outside!!! I refused to do so but this guy Raymond, was determined to spoil our evening. I stepped out and told him to stop being ridiculous and there was no reason for him to do what he was doing. Upon sorting that out without any trouble, James told me and Venetia not to bother coming back!!! We had done nothing wrong I emphasise. It just appeared to both of us James was annoyed with us as we lived at the top of Welbeck Crescent which is not adjacent to McKays by any means.
We of course complied with the request.
Having met James frequently in Troon since, he has been nothing but very pleasant to us . I assumed all of this nastiness of that evening was well done and forgotten about!
I attended the pub about 2 weeks ago after having no issues when in with Venetia 2 days before. The barmaid refused to serve me and , in front of all the guests brusquely dismissed me like a common criminal.
I contacted Greene King who assured me my attempts to help smooth out which was a very minor problem 6 years ago, would be resolved and the current management would be pleased to discuss the situation with me . Apparently, Venetia is welcome but not me which appears to be rather discriminatory as well. She was every bit as involved in the unsavoury incident as me?? Anyway, I'm simply trying to resolve a misunderstanding.
There is absolutely nothing to be concerned about, as I'm a god fearing Christian man who simply wants a quiet pint now and again as my mother is wheelchair bound now and loves the garden there.
Please could somebody contact me and I'm certain this can be resolved quickly and we can all be friends again?
Kindest regards and thank you for taking the time to read this polite request. God bless.
Donald and Venetia Orr T 07463695500 read more