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McIntosh Gerald C MD

5.0 (1 review)

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11 years ago

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Associates In Family Medicine Horsetooth and Urgent Care

Associates In Family Medicine Horsetooth and Urgent Care

2.2(51 reviews)
3.4 mi

I had a very disappointing experience here on Christmas Eve while seeking urgent care. I have…read moreprivate insurance (BCBS PPO) that covers urgent care visits, yet I was told at the front desk that I needed to pay $250 upfront because my insurance was "out of network" and my deductible hadn't been met. During this interaction, the front desk staff asked me what my "preferred language" was even though I was speaking clearly in English the entire time and never used another language. The question felt unnecessary and inappropriate, and I have serious doubts that this is asked of every patient. Because I was confident my visit should only require a $50 copay, I chose to leave. What stood out most was how quickly my ID was handed back without any attempt to verify the insurance information, consult a supervisor, or offer to bill me later especially given that the waiting room was completely empty. I then went to another Banner Health location on Drake Rd and was immediately told that I was in network and that my deductible had already been met. This raises serious concerns about how insurance verification is handled at this location and whether assumptions are being made about patients. I would not recommend this location based on my experience.

This is for the Village Medical (they're not called Associate in Family Medicine anymore)…read moreHorsetooth NoCo Radiology. My experience dealing with Village Medical in general has been negative star worthy but this place just adds cherries to the shit sundae. I was referred here on May 3rd by the Foxtrail clinic for chest x-rays. The experience getting the x-rays itself was a B-. Assumptions about what sort of clothing I'm wearing (and thus my gender), having to advocate for myself needing my spouse with me due to severe medical PTSD. But it was fine other than that. What made this a negative-star worthy experience was fighting to get a copy of my x-rays, which I have a legal right to. I started asking for them the following week and didn't get them until the 19th of July because they kept running me in circles and they kept producing more and more paperwork to fill out so my spouse could pick them up for me. And, to top it off, it's on a CD. Who even uses CDs anymore? Modern computers do not come with CD trays. I'm going to have to go to the library and see if there's anything even on the disc then rip it all off, which I'm not thrilled about since this is private medical information we're talking about. This place is terrible. I think you'd be better off going to a veterinary clinic than going here.

Family Clinic of Fort Collins

Family Clinic of Fort Collins

3.2(13 reviews)
3.8 mi

I've been coming to this clinic for 10+ years. I saw Dr Butler to begin with, and now am a patient…read moreof Dr Rivera. Let me tell you how comforting it is to see a doctor who KNOWS you, takes their time, is thorough and compassionate! What I've learned thru my years is that you have to take ownership of YOUR own health. Thank you to the awesome people at the front desk (April) and the assistants too!

Despite having to wait a long time for an appointment, we have been very pleased with the medical…read moreservice provided by this clinic from both the doctors and the PAs. The billing department, however, is horrible. I took my son in for a visit on 3/31/2021 and when the visit was completed I asked if there was a copay and was told no. Now a month later we received a bill in the mail for the $20 copay along with a $5 statement fee. Sure $5 is not much, but they were incorrect in saying that there was no copay due at time of service. Not wanted to pay a fee for something we were not responsible for, my wife contacted the clinic and spoke to Joely who claimed to be the manager. Joely was rude. She also claimed to have sent out a previous invoice for the copay but the alleged invoice was never received. She refused to acknowledge their error in not accepting a copay at the time of service when we tried to pay it. It is too bad that this otherwise fine clinic can be so thoroughly ruined by the incompetence and rudeness of a single person.

McIntosh Gerald C MD - physicians - Updated May 2026

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