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    McHardy Vacuum

    4.7 (20 reviews)
    Closed 8:30 am - 5:30 pm

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    12 years ago

    Helpful 3
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    7 months ago

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    1 year ago

    I ordered some parts for my vacuum. very quick service, delivery and responsible prices .

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    3 years ago

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    3 years ago

    Helpful 3
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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    7 years ago

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    8 years ago

    Helpful 1
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    8 years ago

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    14 years ago

    Great people. Support for product long after purchase. Great products. Will match any competitor's price if their's isn't already lower.

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    5 years ago

    great service! promptly mailed to our door, and even a thank you card inside... what a business!!! highly recommended...

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    10 years ago

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    9 years ago

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    9 years ago

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    10 years ago

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    11 years ago

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    Review Highlights - McHardy Vacuum

    Called Dyson first but they were of NO HELP AT ALL (other than to tell that they no longer could carried parts for that model.

    Mentioned in 4 reviews

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    Canadian Appliance Source London

    Canadian Appliance Source London

    1.3(12 reviews)
    7.2 km
    Discounts available
    Beat or match prices

    UPDATED SUMMARY: 10-year customer forced to pay $250 extra because sales rep Ayaan Syed ghosted me…read morepost-sale and your team didn't know how to read a Bosch serial number. Thank you to the Business Manager, Jay, for the explanation regarding the Bosch FD codes. Following your reply, I contacted Bosch directly with the Bill of Lading. They confirmed that the confusion stemmed from the fact that the manufacturing code numerals (0512) was buried in the middle of the lengthy serial number string on your paperwork. The unit was indeed manufactured in December 2025. While I appreciate Jay clarifying this now, it is baffling that this information had to come via a management reply to a negative review, rather than from the staff I actively contacted multiple times. I am updating this to 2 stars only because the unit was technically new, but the service experience remains a 1-star disaster. This situation highlights a severe lack of accountability that I am seeing mentioned in many other recent reviews of CAS: great at taking money, terrible at after-sales support. The root cause of this mess is my original sales representative, Ayaan Syed. He was incredibly responsive right up until he secured the sale. Post-sale, he ghosted me completely. Despite multiple attempts to contact him throughout the whole week, he never replied. If a sales rep cannot support their client or explain the product specs after taking a $5,000 order, they shouldn't be in sales. Meanwhile, the delivery team lacked the training to read a Bosch serial number, and Sapna from After Sales Support simply told me that CAS cannot confirm if the unit I received was manufactured in 2025 (see screenshot for her reply). I ended up cancelling the original order after that. Finally, come January, Jay stepped in and confirmed that the unit was indeed from 2025. But I had to place a brand new order now, and the price jumped from $4,490 to $4,740. My new rep, Adam Abuiso, was a pleasure to deal with, but he was unable to honor the original price. I am now out of pocket nearly $300 purely because the CAS team instructed me incorrectly on their own inventory. I have been a loyal customer of Canadian Appliance Source for over 10 years, but this is not the service I expect. Forcing a long-term client to pay a higher price because your staff failed to provide basic product information is a steep decline in business ethics.

    We went on an initial trip to plan our new kitchen. Ayann was helpful and knowledgeable, and we…read moreended up purchasing more than half of the appliances we were looking for on the spot. Looking forward to the great service promised until delivery of the appliances in a few months.

    Photos
    Canadian Appliance Source London
    Canadian Appliance Source London
    Canadian Appliance Source London

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    Lastman's Bad Boy - Crack or as they described it broken

    Lastman's Bad Boy

    1.0(30 reviews)
    7.1 km
    $$$$

    So sorry we didn't see the reviews before we made our purchase. Bought a new bedroom suite in…read moreFebruary they pushed the warranty we said no our other suite was 42 hrs old, as seniors we take care of our stuff, they addEd it on price again we said NO, sales persin told us twice you have Mfg warranty for a year 2 months later we found dresser has crack on side we reported it, got run around, made call, then received email no warranty because we didn't report it 2-3 days, it didn't happen 2-3 days, less then 2 months before we saw it and reported it as soon as we did. They have gone silent. July Facebook post says seniors are number one with Bad Boy.. what a joke!! Mel said no body beats Bad Boy customer service or price I guess as soon as he died the service went with him!

    This has been a very bad experience with this particular store in London, ON…read moreWe ordered 6 appliances in April 2021 with full payment at the time of order. I never got a call from them that the appliances are back ordered (not even at the time of order was I told). I had to make at least 20-30 calls to get my appliances, that too 1 at a time but till date (10 months) we haven't received the remaining 2 appliances. Every time they extended the date of receiving the appliances in there warehouse. It has been really stressful dealing with this store's employees. Last time when I called I spoke to the new operations manager, she was very rude and did not try to help at all. They have the worst service. I never had such bad experience in my life.

    Photos
    Lastman's Bad Boy - Seniors First what a false statement Bad Boy posted on Facebook

    Seniors First what a false statement Bad Boy posted on Facebook

    Lastman's Bad Boy
    Lastman's Bad Boy - Bad Boy Furniture, Wharncliffe Rd. London, ON

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    Bad Boy Furniture, Wharncliffe Rd. London, ON

    McHardy Vacuum - appliances - Updated May 2026

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