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Interest rates are historically low. We refinanced our house twice this year with McGlone. Both times we worked with Jared G as a loan officer and Olivia T as an underwriter. I can highly recommend both of them. We are owners of multiple businesses and proof of our income not as easy as for someone with conventional salary. Nevertheless both times the process was a breeze, we were asked for additional documents, but nothing we could not produce. Rates and closing cost are competitive and each time we had a question they followed up timely and we always had professional and knowledgeable person to speak to. Our loan was sold to a larger bank, but it is common practice and we do not mind as soon as we have a good rate.
12 years ago
We just refinanced for 30 yrs at 3.5%. So I had to give Mr. Groff some props here on Yelp to tell him thank you and recommend him to anyone that's looking to buy or refinance a home. I've been looking at rates for almost a year now waiting for the right time to lock in a rate low enough to justify refinancing. Last month, Bank Rate.com listed Mr. Groff's Company (McGlone Mortgage) with the best rate at 3.5% and I thought it was too good to be true. I did my research on BBB and other sites and turns out they were legit. With bated breath, I waiting for some sort of bait-and-switch or some reason why I was going to have to cough up some more money (e.g. pay for discount points) or even have money added to the back side of the loan somehow. But... It never happened. He even extended my rate lock for free (i think he paid it out of pocket) and somehow managed to get me a lender credit of $700+. Also, my first payment isn't due for 2 months and I get all of my Escrow (Ins and Taxes)back for the last year from the previous Company. After it's all said and done, I have a 3.5% interest rate for 30 years and over $5000 in my pocket. There are a lot of shady companies out there but this Company is the real deal. When you call, be sure to ask for Mr. Groff. He's excellent! read more
7 years ago
Matt Simanek from McGlone Mortgage Group was an absolute pleasure to work with and he delivered on everything he said he would!! Our lender before him could only lock us in at 4.5% APR and would only be lowered by giving us less lender credit. My wife and I were not comfortable with that lender and after doing research and talking to friends, I knew we were not getting a good deal. A coworker of mine told me about Matt Simanek and that he had used him three times when it came to purchasing or refinancing their home. During my first call with him, he said his company is the best in the business with VA loans and that he can lock us in at 3.375% with giving us full lender credit the next day. Matt's knowledge about every detail of the VA loan was astonishing. He got us our entire escrow security deposit as well!!! Matt and his company were nothing short of amazing and they were very professional throughout the process. He kept us updated throughout every decision of the process from Wisconsin and we were buying in California! No matter the distance, he responded to our emails, texts and phone calls as if he was here in California. Matt worked very well with our realtor and delivered!!! He even sent us a gift package of Wisconsin's finest cheese and wine! If you want professionalism, absolutely amazing service and the BEST deal, then Matt Simanek and his company are the ones to hire. We will definitely use Matt and his company in the future and we recommend him to anyone who wants their dream home, thank you Matt Simanek!!!! read more
10 years ago
I am currently working with this mortgage company and giving them a second chance to right their wrong and working with Jeff instead to handle my refinance. Will post a more through review once my closing is complete. read more
9 years ago
The one reason I went with McGlone over my local bank was because John said we would be able to set up biweekly payments on our mortgage. the mortgage rates were identical and the difference in fees was negligible. I confirmed this several times and was assured that we would be able to do biweekly payments. At the closing we were told our loan had been sold to another bank and I had a bad feeling which has just been confirmed. The bank that holds our mortgage does not accept biweekly payments unless we go through a third party (and pay extra for that service). Obviously, McGlone will tell you whatever you want to hear to get you to take out a loan with them. read more
10 years ago
Brian was very easy to work with and stayed on top of everything with communication along every step of the process. I would definitely repeat business with the company. read more
10 years ago
Having had two previous mediocre home loan experiences with local brick-and-mortar financial institutions, I embarked on refinancing my home loan through McGlone Mortgage with some degree of trepidation - I simply wasn't sure whether online was the way to go for this type of transaction. I relied primarily on the many positive reviews I saw on various web sites. Having completed the refinance process (on schedule and on budget), I can now confirm that all of the positive hype is well-deserved. Brian McGlone and his team were extremely professional, very responsive, knowledgeable, and helpful. I don't think there's much else they could have done to make my experience easier. I will be recommending this firm to all my friends and family. read more
15 years ago
One of the biggest apprehensions I had in this home buying experience was the financing part (interest rate, closing costs and closing on time without surprises)....and being a finance guy I did tons of research on mortgage companies, rates they offered and closing costs. Everyone offered pretty attractive rates but I was not sure whom to go with after I signed my purchase contract. My fear was that they might give you attractive teaser rates to get your business, and once the loan is in process and at a point of no return, they might easily hand you a higher rate with some sought of closing fees etc...than what was shown initially saying the market dictates the rates (and perhaps make a margin). With McGlone mortgage, it was quite the opposite. Marc called me out of the blue one morning even before the process picked up speed and offered me a rate that was better than any others I saw. He said the market was down because of the European crisis and it was a good opportunity to lock in this low rate which might not be so low that long. I honestly did not expect that phone call, but was more than happy to lock it. Tracy worked with me and my realtor to ensure a smooth closing and was very patient (especially with my realtor and his emails). Both Tracy and Marc were very prompt in replying emails (usually within a few hours), and sometimes I saw emails from them past midnight (it's really good to know that someone is working on your loan so diligently). After all was said and done, we closed a week before deadline with an embarrassingly low rate and no closing fees. What else can I say!. read more
12 years ago
As an update you should know that Brian McGlone called me twice since I wrote my first review of McGlone mortgage. Neither time did he apologize for not continuing (as he had promised) to try to help me refinance the home equity line on which he misquoted the interest rate. Instead he wanted to debate whether the issues I expressed in my review actually occurred as I have stated. Each time he called me I nicely asked Brian to cut and paste my review into Microsoft Word, make comments about which items he thought did not occur as I stated and forward them to me in an email. Both times he failed to do so as I never received any further email communications from him. What Brian should have done is call me and apologize for not following-up on trying to find another home equity line option for me. He then should have made some more phone calls to potential lenders, as he stated he would do, as he negotiated with me not to cancel my loan so he could get a fee. McGlone got their fee from my transaction, but along the way he lost me as a potential repeat customer and referral source. read more
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More info about McGlone Mortgage Group
3701 E Evergreen Dr
Ste 700
Appleton, WI 54913
Directions
(877) 943-3256
Call Now
Visit Website
https://mcglonemtg.com
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Company Profile Founded in 1999 and headquartered in Appleton, Wisconsin, McGlone Mortgage Company, Inc. is committed to helping you find the right mortgage product for your needs. We understand that every borrower is different, and we offer a variety of products to meet your individual requirements. We make the process of securing a mortgage simple and straightforward by offering you the latest in financial tools that enable you to make sound financial choices. Our Philosophy "Customers for Life" A strong and genuine belief in the "customer for life" principle of doing business is what fuels this company. Referrals from previous customers and local real estate professionals have always delivered the majority of the Company's production. Low Rates and Fees Through Knowledge and Technology We use the most advanced technology available to close loans quickly, at a low cost. By combining the use of the Internet along with advanced processing software and automated underwriting sys
History
Established in 1999.
Company Profile Founded in 1999 and headquartered in Appleton, Wisconsin, McGlone Mortgage Company, Inc. is committed to helping you find the right mortgage product for your needs. We understand that every borrower is different, and we offer a variety of products to meet your individual requirements. We make the process of securing a mortgage simple and straightforward by offering you the latest in financial tools that enable you to make sound financial choices. Our Philosophy "Customers for Life" A strong and genuine belief in the "customer for life" principle of doing business is what fuels this company. Referrals from previous customers and local real estate professionals have always delivered the majority of the Company's production. Low Rates and Fees Through Knowledge and Technology We use the most advanced technology available to close loans quickly, at a low cost. By combining the use of the Internet along with advanced processing software and automated underwriting sys
Meet the Business Owner: Ken M.
We are a family owned business.
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Review Highlights - McGlone Mortgage Group
“I can count on Brian to offer not only great rates, but also great customer service and advisory.”
Mentioned in 13 reviews
Why does Yelp recommend reviews?
30 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
11 years ago
I found McGlone Mortgage when my credit union offered to penalize us by charging a higher interest rate for paying our taxes and insurances directly (no escrow). After a little research I found McGlone Mortgage and was surprised by their very competitive interest rates and fees. Other banks and my credit union admitted they were unable to come close to the terms McGlone Mortgage was offering. I was a little concerned that it was too good to be true and a negative review, but I realized companies can never make everyone happy, so I took a chance and am happy to report that I recently closed a refinance with the best rates and terms that I was able to find. As with all loans these days, the documentation process is very arduous (DNA anyone?), but we were advised not to take it personally, and their online portal for uploading documents was very easy to use, secure, and made the process as straightforward as possible. Throughout the process McGlone honored their word. Due to the amount of documentation required in our case, we ran up against the 60 days deadline but McGlone did what was necessary to insure that we did not lose our excellent rate! What really makes for a great experience are the employees that you work with throughout the process, and I must say that across the board, all of the representatives were courteous, helpful, proactive in their communications, and made sure we stayed on track for our closing date. Whenever we had questions they were quick to respond, even on weekends. In the end, McGlone Mortgage delivered exactly what they said they would, I could not be happier and would not hesitate to refer others to this mortgage financing company. read more
12 years ago
If you've ever wanted to feel what it's like to be treated like a VIP, then McGlone Mortgage is who you want set-up your mortgage through!!! We first used them for a refi and more recently we decided to purchase a different home which required a conventional loan. The Rate: Mortgages rates had been very turbulent (summer 2013) often seeing over the course of a week unfavorable swings up to 0.50-0.75% because of comments being made and policy being set by the Fed. Through all of this the McGlone Team was able to help us monitor and lock in a great rate at the bottom of the cycle. The Closing Costs: We shopped around with several other banks, but no one could touch the low closing costs that McGlone offered. The Team: Buying a new home is stressful enough, so it was nice to have the McGlone Team worrying about all the fine details so we could focus on our move. We worked with several of the staff members and all were easy to deal with and took the time to make us feel that our needs were being met. The Service: A+ They will do what it takes to ensure that your loan is ready and the funds are available at your closing date. We even got a call from the President of the company to ensure that our needs were being met and his team was doing a good job. WOW, that really impressed me. Try to find that type of customer focus with one of the BIG Banks. read more
12 years ago
I want to share my experience with my mortgage refinance with McGlone Mortgage company.when I filled the application .Brian called me immediately at 7.00pm on Sunday and offered the best rate i could find.He was very thorough and answered all my questions.he constantly stayed in touch and processed the loan really fast keeping me updated all along.prior to my closing Brian went over all the details and was very accurate. but in last minute i changed my heart when I knew the who the Loan servicing company was and said I did not like the lender and my closing was scheduled next day.If any other person they would have lost it but these words were what exactly Brian told me "I work for you and not the lender" and said if i wanted he can transfer the whole file to a different lender.I told him can it be done fast as i was leaving out of country next week.he said he will do everything to make it happen and which he did.I closed my loan as he promised with no surprise. I am extremely happy with Brian & his team and would strongly recommend him to all my friends and family.I will only use him in all my refinance or mortgage requirement. he has won a customer for life. read more
12 years ago
My wife and I are very happy with our experience with McGlone. We obtained a loan at a rate that was well below anything available elsewhere. Matt (our mortgage broker) is very knowledgeable about the business and is very responsive. He even called me telling me that he thought we needed to lock the loan at 6PM because he was seeing too much activity suggesting that rates were moving up. He was right and saved us an eighth of a point. When the underwriting on the loan was taking longer than expected and the sellers were starting to get nervous the president and owner of the company (Ken McGlone) called them in support of our loan and helped get a two day extension. The mortgage processor Leslie was amazingly efficient and very responsive as well. Finally, at closing there were no unexpected fees or gotchas. Everything was exactly as was discussed and promised. I would happily go back to McGlone in the future for a home loan and can fully recommend their service. read more
10 years ago
My refi case was not so trivial, I had a lot of issues with my debts, but Jeff Groff and his assistant Leslie Henman made the process very smooth. I got the lowest rate for 15 years refi (2.75%). All closing costs were included into the loan (it was about $2000, which is very low, for my first mortgage the closing costs were more that 10K), and moreover I received money on closing (about $700). Now I'm waiting for a check from my escrow account (there should be about $2000) and from my previous lender (about $2000 more). So, at the end I got new loan with the lower rate for shorter term and about 5K cash back. I'm so happy I read all these reviews and decided to work with McGlone! The quality of service was very high. I'm completely satisfied how Jeff and Leslie were communicating with me, all my questions and concerns were answered with a detailed explanation, and I really appreciate it! And I definitely will recommend him to all my friends! read more
11 years ago
I have refinanced my home twice with McGlone Mortgage Company. Both times I have been amazed at how easy the refinance process could be. Brian and his team have this process fine tuned to the letter. It is so silky smooth you can't believe how fast it happens. You find yourself at closing thinking "wow that was fast and easy". I generally don't like to deal with the work of refinancing but Brian and his team made it so easy the first time I was excited to do it the second time. I knew from the experience of the first time it would be quick and efficient. The second time around was even easier and again they did it with complete class and professionalism. I feel like they always have my best interest in mind and when they say "call me for anything you need" I believe those words are genuine. A big THANK YOU to the McGlone Mortgage team. You are a rare breed in today's world! read more
12 years ago
I would highly recommend McGlone for anyone interested in a mortgage. We got terrific service and an excellent deal. Our loan originator, Matt Simanek, was outstanding: very knowledgeable and forthright in explaining the process to us and he worked tirelessly to make it as easy for us as possible. Equally important, we received a very good mortgage package, with very low closing costs and a competitive APR. Matt checked the rate as we neared close, and we got a lower rate than originally anticipated due to his diligence. Even our attorney, who works real estate closings all the time, commented on both Matt's professionalism and on the low costs he got for our mortgage. Ultimately we were very pleased with both Matt and McGlone Mortgage, and we have recommended them to others. read more
8 years ago
Working with Niki Vujaklya and her team was seamless with no surprises. Niki was always available via email or phone to answer my questions and was thorough and transparent in providing answers. There were some unexpected issues that arrose during the process but Niki lead her team to rectify and clarify all that arrose. We closed within 30 days successfully! Nonetheless, Niki and her team were professional, reliable and extremely timely with their part of the transaction. I highly recommend anyone in the market for a home to work with an a high caliber individual like Niki. She remains detail oriented, ethical/transparent, takes the time to answer questions in detail, and does what she says she's going to do. Our family thanks you Niki read more
12 years ago
After searching online for mortgage companies, I came across McGlone Mortgage Company, Inc. I was a bit hesitant because I had never heard of them before. I read several very positive reviews and decided to give them a try because the rates were so good. That turned out to be a very good decision. I worked with just one or two people the through the entire process and they were very good about communicating and helping us through each step. We had some difficulty with the people who were buying our home, but McGlone Mortgage was very patient and willing to work with us. You can tell they are a smaller shop, but I think that's a good thing. We were able to get the personalized, individual attention we needed. Thanks, McGlone! read more
10 years ago
I've refinance several times with McGlone in the past, Brian has always been there for me, there can be some frustration at times when you refinance, but McGlone associates are very professional and care about their reputation. look around on the internet and BBB websites no one gets better ratings. I was called by my current mortgage servicer (yes McGlone sold my loan off, but it really doesn't matter who you pay, as long as your rates are the same. I've always paid on time and had no issues) to lower my VA loan rate, when I looked them up on the internet for reviews I was surprise to see how bad they were rated for refis, so I called my "go to" mortgage company and we are off to another great refinancing deal. read more
11 years ago
Just had to write about our experience with McGlone Mortgage and especially Justine Heinz and the others that worked with him to refinance our loan. My husband and I have purchased and refinanced many loans in our life time and I can honestly say McGlone Mortgage is hands down the most knowledgeable and professional company we have ever had the privilege of doing business with. We worked with Justine Heinz and he was awesome. He responds immediately to any questions that you have. He makes sure to get you any information you need in record time. We will recommend this company to all our friends and family. Gail O. read more
12 years ago
I have worked with McGlone Mortgage for over 6 years and found everyone, from the loan officers to processors, to be of the highest caliber, professional people that I have ever worked with. I have been the title insurance and settlement service profession for over 30 years and McGlone Mortgage, and particularly Brian McGlone, have always had the best interest of their clients at heart. I would recommend McGlone Mortgage to anyone looking to refinance or purchase a property. They work very hard for their clients, obtaining the best rates at the lowest cost, with a minimum of paperwork read more
12 years ago
Brian is awesome. We found him in Yahoo!'s low rates listings and thought we'd try him. We did 4 refinances with him in 3 years... going from almost 7 to below 3%. I work for a major bank... and his rate was better than mine as an employee at work each time. He is a high energy guy (speaks fast, says "ok?" like 3 times in each sentence, etc.), once you get used to his style, everything else is great. Electronic process for documentation, quick turn-around, low rates, low closing cost, clockwork, punctual subcontractors (inspection, closing) - Highly recommended!! read more
12 years ago
This is my second refinance with McGlone Mortgage. Matt did a great job of lining up our loan. We felt like we were quoted a competitive rate with attractive closing costs. There were no surprises. The loan processors at McGlone worked to get all the small details ironed out with the Mortgage company. The closing was very easy - at our house, and the closing agent that McGlone lined up for us was very friendly. Overall, I was very pleased with the process and would not hesitate to recommend McGlone Mortgage for a refinance or for originating a new loan. read more
5 years ago
I just wanted to take a moment and thank Sarah Haufschildt, and her entire team, for making the refinancing of our condo a painless, smooth process. I was a little hesitant to do anything like this online, but Sarah made us both feel like we weren't just a number. After going thru the whole process of getting all of our documentation sent to her, she made sure everything went smoothly and timely. From beginning to end, Sarah made sure all "our ducks" were in a row to get this done when it was promised. Great company. Great lender. Thank you! read more
12 years ago
My husband and I have used McGlone Mortgage for the last several years to obtain a mortgage and a few refinances of our home. They have been very responsive, helpful, and professional. We recently refinanced our home and Jim Moran, the loan originator, suggested a product that was a cheaper option than what we inquired about. Jim turned the loan request around in record time - less than 2 weeks from our initial inquiry to closing. Kudos to the entire team at McGlone! They are highly recommended... read more
8 years ago
Wow, what a smooth transaction and professional approach to the loan process from Brian and his team. He explained things up front, helped in choosing the best time to lock in the rate and the credits available and they helped shepherd my loan app through the process with some special care. Very responsive, very affordable, very much focused on good communication AND valuing me as a client. Overall a great experience... and yes, the cheese was a big hit! read more
6 years ago
We had a great experience working with Sarah Haufschildt on our recent refinancing of our mortgage. Sarah is professional and very easy to work with. She also immediately followed up with us regarding receipt of documents and any questions that she had to help our refi process move smoothly. We rarely write reviews but are doing so because we strongly feel that Sarah is a solid mortgage loan professional who did a great job coordinating our refi. read more
8 years ago
Matt and his entire team were amazing. As we considered all of our options they provided detailed explanations for every step in the process. They were very responsive and always willing to answer our questions. As a first time home buyer I was concerned that this would a very laborious process- they did all the heavy lifting and we could not be more pleased. We love our home and HIGHLY recommend McGlone to anyone looking to buy a home. read more
11 years ago
I worked with Brian couple of times and every time I had fantastic experience. Brian and his staff are workaholics and provides updates constantly with all options. Brian helped me while i purchased my first house in 2013 and this year again Brian called me and updated about the changes and refinancing options. On a whole the refinancing was smooth. Once you are with Brian Mcglone then consider you are in good hands. read more
McGlone Mortgage Group - mortgagelenders - Updated July 2026
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