Rented Premium package for wife due to the following.
Brochure had pictures and statements referencing extra cushions, roll over alarm included.
Upon opening the three (3) boxes received, no extra cushions, no alarm.
Telephoned company. Associate stated no extra cushions. Stopped a long time ago. No alarm either. Sorry. Waiting on electronics. Besides, it is free
with this package.
NOTHING said about this when order taken! Yes customers are PAYING for
ALL products (replace / repair) and not receiving them.
In addition, equipment was not used by wife. She had prior neck / back / knee replacement surgeries. Unit caused much discomfort and pain. Didn't know that either at time of rental. read more