I shopped for quite a while to find a professional business to successfully perform the major…read moreproject of removing my old flooring and installing beautiful, large format (2' x 4') porcelain tiles. Master Touch was highly recommended by a knowledgable friend, and I will be forever grateful for that recommendation. The whole team was professional, holding my hand with everything from tile selection to baseboard care, and even how to keep the tile clean and looking elegant. They worked hard to keep my home clean along every step of the work, particularly when "demolishing" 5 areas of old ceramic tile. The skill and workmanship was outstanding, including handling floor irregularities with ease. I recommend them without hesitation.

Great job on the installation. Horrible customer service. Takes no responsibility if you purchase…read moretile yourself. Very high priced and while the job is great they have little to offer when problems arise. You don't always get what you pay for.

Excellent product for a reasonable price. Some times communication could have been better but the…read morejob was finished in a timely fashion.

We were one of the unfortunate families involved in a builder bankruptcy. We decided to upgrade the…read moreentire floor to the main floor that was already installed. They were very kind and let us purchase the remainder of our floor and hold if for us until our new builder is ready for it. The delivery fee of $100 is also very reasonable.

This company was hired through our pool contractor. The crew worked 9-3,did a poor job and had to…read morecome back multiple times to straighten & rescreen out our crooked cage. We are still waiting for them to come back and caulk all the gutter leaks.

Heather Dunigan with ACE repair and more ....was able to replace my lanai very quickly. The work…read morewas top notch, and the service was amazing! Local company! Start to finish process was three months much quicker than other companies !

As an interior designer for over 50 years, I've used many companies. For the last 15 years I use…read moreRock Solid exclusively! Hugo and his entire staff are knowledgeable in every aspect of the design process, the prices are incredibly reasonable and the turn around speed is incredible! The inventory is huge and diverse, which I require as a designer. Anyone who doesn't give this company a chance to quote is doing themselves an injustice!

We used Rock Solid for a cut out in our existing granite countertop in our Naples condo. Reason:…read morethe new electric range we bought did not fit our granite counter. The counter needed to be cut down ---the measurements had to be precise, down to exactly 1/32 of an inch! We were pessimistic that the cut could be so exact, but we had no choice. In fact, the cut was spot on, and nicely finished with a light polish. The range looks beautiful in its precisely measured cut out. Thank you, Rock Solid.

The wood floors on our first floor were ruined from an air conditioning mishap which flooded them…read more I was assisting my elderly parents in getting a contractor to replace them with the limited amount of insurance money that was paid. They (like many people) believed that a giant chain hardware store (OK... it was Home Depot), was going to give them the best price, service and guarantees. Having just been through canceling a major kitchen remodel with them because of the difficulties they presented with customer service mainly, and price secondarily (their installation costs were astronomical), I resolved to NEVER contract with them ever again for a project like this. However, I had to appease my folks so we went through the inevitable rigamarole of picking out a product, and getting measurements and an estimate. Their estimate came in suspiciously cheap, but it also came with the uncertainty of their sales people who said things like, "we can get the wood you want, but you have to buy it yourself from our website" and "we don't know if we can get the trim pieces" and "we do NOT glue down floors ever." The people there seem well intentioned, but they really aren't in a position to deliver careful, knowledgeable service for a specialty project like this which is why they contract everything out EXCEPT selling the project and supplies to you. They are hardware store personnel with some specialty training, but really it's not good enough. We took our estimate to ProFloors and Cedric Eckenrode went over everything and pointed out obvious problems with it. When I took his suggestions back to Home Depot, after a Keystone Cops like hour with one of their "floor people," the estimate had already gone up $1,500 dollars higher than originally stated. I'm sure it would have been more had we actually went with them. ProFloors was a bit higher but definitely competitive. Working with Cedric and his team was what added the most value to the overall cost. Cedric's wealth of knowledge on flooring comes from a lifetime of experience which he generously shares. He clearly explains the pros and cons of everything and his rationale for his choices and recommendations. He is extremely unwilling to compromise on quality and good practices just to get your business or for any other reason. He genuinely cares about your happiness and will make hard choices on your behalf. He and his team stayed in good communication throughout the process, and we are extremely happy with the outcome. We also went through dog and pony shows with Haddingers, Empire, and A Flooring Group. Haddingers was railroading us for top dollar. Empire cut their estimate by $5,000 overnight but couldn't get the wood we wanted (very suspicious), and the A Flooring Group was too new, a bit pushy, and made unreasonable promises. I hope there is a special place in hell for Home Depot for the BS they put people through. So, it's a jungle out there. It was great to run into the Tarzan of Flooring who could tame the savage beast in my elderly mother and muster the forces required to get the job done right.

Great selection - very knowledgeable staff- Eli knows sales & installation. Friendly professional &…read morealways willing to assist.

Highly recommend Countertop Solutions! Blanca was great to work with...prompt, responsive and…read moreprofessional. The install guys did a beautiful job as well.

After visiting ten to twelve counter top locations we were very discouraged. The story always the…read moresame (we will get back to you, they never did) ( quartz is verry expensive you will have to buy a large slab, you don't have to). Finally someone recommended we go to UMI Naples to look at their large selection of quartz. UMI had a great selection, they do not sell direct. I told them we were having a problem finding some one to do our job. They gave us a few companies to contact. Fortunately Counter Top Solutions was on that list. Almost immediately the story changed, they were interested in helping us. We found them to be expert at their trade, courteous, kind and caring. We hired them after they gave us a verry reasonable estimate. Two weeks later the installation was complete. The counter tops are great the craftmanship even better. Thanks it was our pleasure doing business with you. Phil

Wow! This HAS to be the best company to use for countertops in SWFL! Unbelievable service,…read moreselection, and extremely careful installation. I highly recommend them. This was by far the easiest project from start to finish I have ever done. Thanks to everyone in this family owned and operated business!

Excellent work, price and service! Love our backspash…read more Wonderful people to work with and the installer was amazing. Cleaned up everything as if he wasnt there and took his time so the tile was perfect & it is!!! THANK YOU!

Poor customer service. Visited store and spoke to Maureen. She was very helpful face to face. Said…read moreshe would look into locating a tile I needed. Said she would call me in 2-3 days. A week later I called her she said she would need 2 or 3 more days. (We Knew who the distributor was.) Waited a week and called again. She was out so I left a message to call. That was ten days ago and still no reply. Not very good service. When I have a larger job to do, I won't be going there.