The burgers here are usually dry but I guess you get what you get with an A&W. Their cheese curds…read moreare bomb though. Usually they are pretty attentive but recently went in and it took them 5-10 mins to notice we were even waiting to order.

We're so lucky to have an A&W around here. Their shrimp baskets are so delicious, and that spicy…read morepapa sauce - yummy. Of course, delicious root beer. Great service.

This is a great location for a quick bite if you're wanting a burger or some chili cheese fries. My…read morehusband and I decided to dine in and the location was very clean and the condiments were all nicely organized. The pop station was clean and all the drinks were working. The staff was so friendly. Working the register that day was a team member named Emily! Every location needs an Emily! She was absolutely wonderful and very friendly. She was energetic, up beat and knew how to pair the menu items with sauces etc. She offered us some chilled mugs which I didn't even know still existed! It was such a treat. She was such a happy person and treated everyone there with so much kindness and was just happy to serve! We ordered some onion rings which they made hot and fresh for us and WOW! They were so good! We placed another order. She even brought us some papa sauce which was delicious! Our burgers were made exactly how we ordered them and they were piled high with fresh crispy toppings. The food overall was delicious and the price was comparable to all other burger fast food places.

Good food. Nice service. They were very friendly to my dogs when we went thru the drive thruread more

Staff got a larger order out for carry out before the time promised! Even better, everything was…read moreincluded and tasted warm. I wish the parking lot was bigger because you almost have to park in the Meijer right behind it but I shouldn't deduct stars for how many people want to eat more chicken!

Attention all customers and new customers, please look and read the reviews, I thought it was a…read morecoincidence that bad things were happening, and the last time I went l had gotten really sick, and the manager at this location was so unprofessional and rude, so I read the reviews, I was shocked, i will never go to the Okemos chick-Gil-A again. moldy food it saddens me that they get bunch of kids in that don't know how to do their jobs, nor wash their hands.

Great food, we ordered catering for a week, breakfast and lunch, meals were different everyday,…read morelarge in quantity and high in quality. We will be back for sure, the food is great, give them a chance and check it out!

Nice restaurant attached to a gas station. Decent prices . Decent food . Lots of home style food…read moreoptions . The waitress was a bit forgetful (forgot to bring the bread, plate we asked for , didn't check if we wanted drink refills till we were ready for the bill) .

I really enjoy this Taco Bell, if I've ever had an issue the staff as always made right. All the…read moremanagers have rocked it IMO

Every time I come here they mess up my order, I got two chicken and three cheese flat bread with no…read morechipotle sauce. I get them and they come with sauce, we ask if they can remake it, nope. Because it wasn't a Gordita or something they "couldn't remake it." So I had to buy two more without sauce at full price.

Apparently, the air conditioning is broke inside the restaurant, the floor is filthy The tables are…read morefilthy overall dirty facility, which is very surprising.

We went after winning districts, My shamrock shake was good but would not get food. Service fine,…read moreGood ambiance. Decent.

Came here for the first time a few weeks ago and I definitely want to get back!…read more Both the inside and outside of the restaurant is extremely clean, inviting and lively. As far as the service goes, it was a little slow but as fresh as everything was, I really can't complain. The staff were friendly, patient and helpful! Lastly, the food. I enjoyed basically everything I got except the classic Savvy slider. The char on the burger was a bit too much for me and overpowered the flavors of the other ingredients. Aside from that, no complaints here!

Good food at a good price!…read more Came here a while back for a slider meal and while I wasn't a huge fan of the original Savvvy slider, I loved the fish and steakhouse sliders! The chicken also looked fantastic. As far as service goes, the staff were pretty friendly and helpful and they seem to do a good job maintaining the cleanliness of the lobby/dining areas!

clean, polite, great food. we go 10 times a month. Highly recommended. If a mistake is made,…read morethey make it right.

I gotta say for the past seven years I have been a Culver's fan. Though I really can't tell the…read moredifference between a butter, burger, deluxe, and a Deluxe hamburger, the taste has always brought me back. In the beginning, it was a little bit more pricey for the food, but it just tasted better. So I didn't mind. The last few times, they cannot seem to get it together while charging higher and higher prices. Last night we visited again, reluctantly. Jimmy John's was across the driveway and a Cracker Barrel across the street. I would've sufficed for that, but my wife wanted some of the extras that only Culver's can give. For a family of four, our bill used to be around $45. Last night it was almost 65. And in a day and age where people are really counting their pennies, it didn't sit right. Let me set the atmosphere for you, we came in to the lobby. Always impeccably clean. We were greeted by the cashier. She was young, helpful and kind. So far so good. Much better than the girl that was at the drive-through window the week before when I just came through late at night to pick up a couple of Sundays you know, the two scoop caramel with cashews? But that's a whole Nother story. Two scoops of ice cream, a bunch of cashews and a hint of caramel for $13? Definitely not worth it. Nor was her attitude. Getting back to last night we ordered four combos. Our girl was very fast and very courteous. So fast that I couldn't keep up with adding the next thing to my order. We asked for two sets of onion rings and two french fries. With multiple burgers, which then became combos. Somehow, we got 5 cups for four people and a slushie drink. The lobby was not busy, which is a rarity for Culver's. We thought this will be easy Peezy. My wife saw the tally and told me not to look at the card reader and just pay it. Lol. This building used to be one of the best. Customer Service was so high. I felt like I was at a Chick-fil-A. (who still holds the bar for accuracy and politeness) my wife wanted to check through the large bags we got before we went out to the car, because they almost always forget something or give you something different. I didn't want to stay in there any longer so we got into the car and yes, we got one onion ring, and three french fry. We sought to go around to the drive-through and have it exchanged, but the line was long and our food would get cold before we get anything done. And that's not really too big of a deal because we like the french fries but also like to get what we ordered and paid for. We got home and as usual, the deluxe burgers that I've loved was once again burnt to a crisp on the outside rim of the burger, and very salty. It's been this way the last three times I've been to Culver's. I know McDonald's can be garbage, but they never burn their burgers. I really don't know what's happened that this has become a consistent thing. Since I have moved to Lansing, Culver's have popped up all over the state. Maybe they are just getting too big to care? I hope not. But the younger generation have attitudes in every bit of their lives, especially in a workplace that they don't appreciate. Many complain that they don't get paid enough to do a good job. I don't know that's the case for Culver's. But something is amiss in their kitchen.

I asked for mustard only on my quarter pounder. Received extra onions, pickles & ketchup. My wife…read moreasked for a two cheeseburger combo. She received her fries put in the bag upside down & cold by the time she got to eat them. They did make a nice bed for her cheeseburgers, but we're flattened by the rest of our order. Great job Mickey!! We'll be going further east to visit the other Mickey D's......

It's fine as long as you don't order curbside because they're too lazy to walk to your curbside…read morejust go through the drive-through or go inside

This place used to be a favorite place to treat ourselves after a busy week. I even once tried to…read morecontact them to say how much we loved it, but they never responded. Sad. This weekend we visited after not being here for a bit and were shocked by the changes, which were not for the better. While the food was still tasty. It has shifted for the worse to the point that we might not come back, to be honest. I tried their new snack sandwich, which was a chicken strip with their sauce and a pickle on Texas toast. I really enjoyed it. I also had their grilled tenders, which was a nice touch, they were delicious and a great option for those who do not want fried. The fries were still nice and salty and crunchy. The cheese curds had a nice crunch, but basically no cheese, they were hallow. Their mac and cheesed used to be favorite on par with Popeyes, but this time was dry, not cheesy, and the cracker topping had no flavor. Their meals no longer come with drinks which is no value whatsoever. They took so many items off their menu, like the wings and changed the sandwiches. They took my favorite grilled cheese chicken sandwich off the menu and got rid of the sundaes. You used to be able to order additional chicken strips as singles if you wanted one more, but that was no longer there either. I could not order a single online and they cashier was also not able to do so. It looks like they wanted to take on Cane's but are failing. Honestly, I will just go to Cane's for the strips and sauce, Culver's for the same type of fries and better cheese curds, and Popeyes for the mac and cheese and tenders as well. While everyone there was nice and the food was not bad, I am not spending hard earned money on a place with little value and less options than before.

Meal portions are great. The chicken is pretty good, fries were crispy. Restaurants are clean. No…read morecomplaints.