I am very limited on drive through places in Waverly. Macdonald is one, however, my #1 complaint is that the accuracy of the orders is very poor. I have had to stop and pull out every item and verify that I get what is ordered. I can honestly state it isn't. Out of the last 5 times, they were inaccurate all 5 times. I have to park my car and go in and ask for the missing items. Today when I got home, there was a hair in my quarter pounder, I will never order there again!!!!!!!!! read more

Worst McDonald's we've ever been to. There was only 5 people inside the store and our food took 30 minutes. We only ordered a 10 piece nuggets and a snack wrap meal. When we eventually got the food we only got 8 nuggets. Before we left we asked for sauces and our drink and the lady walked away and never gave it to us. Would rather starve than go back. read more

Stop here on the way home from the beach. REALLY friendly staff, made sure I got helped. Got my food fast and it was delicious. One of the best burgers I have had at McDonalds and also nice warm fries! Rest of my group enjoyed their food and the atmosphere. Very clean place! read more

Worst McDonalds I've ever been to... service is terrible, took 30 minutes. A lady even fell asleep in the drive thru..Food was not good. This doesn't even deserve the 1.5 rating. Worst McDonald's ever..! read more

5/15/21: We stop by here often on our way out to Virginia Beach. There's not many places to eat on the way to where we are going, so we stop here most times. It is really hit or miss here. The food is rarely fresh. The service isn't that great either. Today, we pulled up to a million cars in drive thru. Normally, you place your order, pay at the first window, and then get your food/drinks at the second window. Not here. They have you pay at the first window, get your drinks at the second window, and then pull all the way to the front of the restaurant for the young lady to bring your food to you. It literally took forever. All the orders were backed up. When we were finally at the front of the line, she brought the food but forgot the sauce for our nuggets. So, we had to wait for her to come back with the food for the person behind us to get that. Our food was pretty fresh. I can't complain about that. The nuggets were just warm. They weren't that bad though. I'd be lying if I said I wouldn't be back. Sometimes we have no choice. It's either there or Hardees. read more

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rude to their customers and always get my order wrong. never have i been their and there NOT be someone rude or them get my order wrong

I ordered from here yesterday and they got my order wrong 3 times, they kept trying to bring me the wrong food and I got home and my baby still got the wrong happy meal. McDonald's get your shit together obviously someone else needs to run it read more

We ordered a happy meal and the burger had no meat just cheese and pickles. WTH Mcdonalds we will NEVER eat at this location again and I suggest y'all reading this do the same. Wr called them and they said they didn't care. Great service 0/10 read more

McDonald's - Fast Food Near Me - Waverly, Virginia

This is literally the only McDonald's in the whole world.. that'll make you wait 15 minutes for cold food. Today, they ran out of almost everything that the family in front of me asked for and instead of apologizing like a normal service industry employee, the lady acted as if it were the family's fault they were out of something. Ordered a bacon biscuit for breakfast a few days ago and was given a biscuit with one piece of bacon strategically placed on it. We only eat here because it's the only option. If all McDonald's were this bad, I'd be able to go vegan. read more

McDonald's - Fast Food Near Me - Waverly, Virginia

Supposed to be a Quarter Pounder with Cheese. Spent $20 on two meals, only one of us ate. read more

McDonald's - Supposed to be a Quarter Pounder with Cheese. - Fast Food Near Me - Waverly, Virginia

First time stopping at this location wanted a little something to get us to our destination. Went through drive thru and I thought oh maybe their taking so long because I ordered fries without salt. Anyway get down the road look in the bag totally wrong order. I had no time to turn back around to get my order. We only ordered three items. Not a whole of stuff and they couldn't even get that right. I feel really sorry for the people who have come to this location on the regular. Beware they can't even get three items correctly to the right customer. Really disappointing and the fries that I received were old and cold they had been sitting. read more

Just stopped for a coffee passing through town.. Seriously already spent 20-30min waiting in the drive through and still here waiting.... Dont waste your time. Update:: Actually left before I got my coffee. Person in front of me at the window, got his order and proceeded to make another order and rather than have him pull up so Ppl can get their food they let him sit up there blocking the window. Such bad service. read more

I agree this is the worst McDonald's on the East Coast! The management is very unprofessional. I asked for fresh nuggets and fries with extra sauce. I was charged for the sauce and ask was the food tax that high and was told yes, so I checked my receipt. I was charged for the extra sauce, but my food was old and disgusting! The shift manager came from the back drive thru to argue me down and when I tapped on the plexi glass and ask for my money, she was coming outside to fight me, the other employees had to hold her back. Her manager of course didn't treat me as a customer appropriate. He took forever to come outside and refund my money. He sided with the shift manager in her rudeness. I will never stop there or eat their again. A bunch of rude, nasty people. I suggest they stay there and make a career of it because I nobody will have them acting like fools at another job!! I'm very glad that they held her back because she was going to be perplexed if she attempted to fight me tonight. This ratchet fast food restaurant needs some training on customer service skills, etiquettes and fresh decent food for the paying customers. My rating is a negative -1! read more

Fast service and good tasting food. Only single stall restrooms, really dirty windows and unfashionable furniture. read more

McDonald's - Fast Food Near Me - Waverly, Virginia

McDonald's is McDonald's everything is the same. The service is real good. I like the people

There food is absolutely disgusting they had stuff inside it was your chicken and fries at one time and didn't glad that is closing down in March and they're going to remodel it and I might go back then just to see if their food improves and they also should hire better people to cook their food and not a bunch of teenagers read more

Place is very unorganized and poor with consistency. I went there 15 minutes before closing time and was refused service , the mornings are no better pull up to drive thru no one takes your order as if they dony want your business. Forget ice cream on a Sunday afternoon the ice cream machine will be out of service. They need to do better ! read more

How is this place even in business? Restroom was nasty. No one in line when we got there. Plenty of employees standing around but no one ever bothered to take our order. Worst McDonald's i have ever been in. read more

Passing through on a very long road trip (5.5 hours down, 1.5 to go!), this is the first open business I've seen in about 100 miles and I have GOT to find a bathroom and get some kind of sustenance. The door says they open at 6:00am on Sunday, Yelp hours match what's on the door of the establishment, yet alas, I'm outside of 2 locked doors at 6:30am on a Sunday, half starved and struggling not to pee myself. I knock, a woman comes to the door but does not move to let me in, much like one would answer the door at their residence to an unexpected visitor. "You gotta go to the bathroom?" she asks. "Yes," I replied. She lets me in and then trots off. Wtaf?! I'll finish off my jerky and now cold coffee from my last stop and forego eating anything prepared by the invalids in this place. I suggest anyone reading this do the same. read more

Do not come here. They are disgusting and rude. They close wah to early. There food is shit. Period. I have ordered sweet tea and it was unsweetened a number of times. Yall need to get new staff. read more

This is the last time I stop at this McDonalds so sick of their poor service. We arrived with No one in line. Waited about 3 minutes before we were asked for our order. Ordered 2 sundaes, that's it. Waited 15 minutes while they took and filled 5 other orders. My husband then asked nicely "is someone going to make our ice cream?". The lady said "I'm only one person". He said "we've been waiting 20 minutes for 2 sundaes you've filled 5 orders since." She seemed to ignore him so we left with no ice cream and no refund! read more

Stopped here on our way to Portsmouth and both my 9 and 7 year old threw up within hours. Someone handling the food probably forgot to wash their hands, or food was spoiled. Thanks!!! Now my kids don't want to eat junk food! In a roundabout way it worked out, keep driving people to healthier lifestyles McD's, maybe other locations can follow Waverly's lead here. read more

Stopped here since it was the only drive thru for the next 20 miles and the kids were screaming for food. Placed our order, which we confirmed on the display as the employee took it. Then we pulled up. We were behind three or four other cars and waited what seemed like a longer time than it should have. When we finally got to the window ourselves, we sat, and sat, and sat. We waited a good 10 minutes from that point. It was a longer wait than if they actually had started all ingredients from frozen, so we have no idea what the hold up was. When the food did finally come it was missing food and condiments, which we luckily caught before driving away. Then even after we told the server, we had to insist that yes we really were missing food (an entire box of nuggets, for example). We finally got what we had ordered, and pulled away. Then we realized we had no napkins. We didn't go back. This was a simple case of no quality control. The technology is all there, and there is no reason to flub an order. read more

All I ordered was coffee and it was horrible! This would not be a surprise if I ordered coffee late in the day maybe, but this was early in the morning! How can a company that boasts of Starbucks quality coffee make such a bad cup of it? read more

This location is very unprofessional. I went to pick up an office lunch order, after driving back to the office (30 min away) we all noticed that each of our Quarter Pounders w/ cheese combos had NO cheese. We were also missing an order item that was paid for and shown on our receipt however, not in our bag. We called the corporate number on the bottom of the receipt to inform them of this location's carelessness however, have still not heard back from them either. Very professional. read more

They close at 11 and we came in around 9:40 and they were beginning to pack up because it was slow. They were annoyed when my team came in and then locked the doors behind us. Two bus loads of teens came around 10 and they refused to service them because they were "closed" even though their hours dictated otherwise. They were quite rude at the mention of simple requests (a coffee cup, filling up the ice tea machine, etc). Would not suggest anyone go here. read more

Couldn't be any worse. Dirty, slow, panhandlers always in the parking lot... what else do you need to know. Don't stop here but don't speed by either, your sure to get a ticket. read more

The bathrooms are nasty and the restaurant itself was not clean. There were flies everywhere. There were no other customers and at least 5 workers standing away from the register that acted like I was inconveniencing them. They were not friendly at all. The young man that took my order didn't speak to me except to tell me my total. Very disappointed. Won't be stopping here again. read more

Nice staff. Outdoor seating. No play area. One stall bathroom (very dated).

I have seen McDonald's hell and it is here. This has to be the worst McD's on the east coast. Service was...wait...there was no service. After 15 mins coffee still was not made. Got our money back and left. read more

This Mcdonalds, is literally THE BEST McDonald's I've ever been too, I go here frequently and it's never short of a great experience! The staff if unbelievable. Always friendly never has a problem correcting something, this is a McDonald's that stays rolling due to it being pretty much a landmark in the city, but also a stopping place for Beach travelers. Every time I stop here they always greet me so respectfully that I feel so welcomed. I had a problem they had left two small fries out, BUT.. as soon as I noticed and said something they apologized repeatedly and fixed the problem. Everyone has mistakes especially in fast food. I never have a problem. I have been here before when I came and dined in the cashier MADE IT HER BUSINESS, to come and ask me and my colleague if she could refill our drinks or get us anything!!??!!?! Like what this is mcdonalds we did not expect this great of service!!!!!! I love it keep it up Mcdonalds Waverly!!! Great Service, Very Clean and very quick! read more