the service wasn't smooth going, so they offered us a free chocolate chip cookie. we never got our cookie. we also ordered the world cup meal and never got the cup!! do not order the blackberry refresher. they made it completely wrong and it was all syrup. read more

Stopped for quick burgers at drive thru. Staff pleasant and did a good job applying the coupon from the McDonald's app but no napkins included in the bag, so I dropped my stars from 5 down to 4. Location : convenient at intersection of main county roads beside a small strip mall. Better access now that they finally completed the road work at the intersection. read more

I will never understand how you can consistently get an order wrong every time with out fail. I'm not talking about small things like "oh they forgot my sauce". I'm talking about I ordered happy meals for my kids and they just didn't place the food in the box. Things like ordering a number 9 and reviving another number. It's funny because I play restaurant with my 3 and 5 year old and they do a far better job at giving me what I ask for. We live near by so we come here often when my kids get a happy meal obviously my wife or I will get something to. This will sound made up, but I have not had a single order right this year. We go about 3 or 4 times a month. That's roughly 30 times they have gotten my order wrong. read more

I did a Mobile order for pick up. The food came out within a few minutes, and the young guy said he would bring out the two strawberry pies as soon as they were done. I waited and waited as my food got cold and my shake and ice cream melted. I finally went in and they said they forgot and they were sorry but didn't have any pies. There was no manager there. I left. I tried to call for a refund but no answer of-course. The restaurant always has problems and no customer service to fix small problems. Probably need new management asap. I know this will probably go on def ears, but that's what happened. My food cold, melted and missing. read more

Been in the drive thru nearly 40 minutes AFTER PAYING ! This is becoming a habit at this location. Don't go.

Sign at drive thru says Mcmuffin Hashbrown and COKE $5.00. At pay window I was charged for the diet coke. At pay window I asked for a manager. She said deal only comes with coffee. She is unaware of the sign. I drive around take pic of sign then patk and go in. I have to loudly ask for someone yo come to register as no one is there. Different woman comes. I ask to see managet. She says she IS a managet. I show her the pic of the sign. She says I CANT CHANGE THE MENU. I AM JUST WALKING AWAY. And leaves. :0 ! read more

Just took my boys to the vet for heart worm test. They don't go outside very often, just to do their business. I don't worry much too much about in the colder months. They were really good boys, well as good as they could be I guess. Scout cried a lot; but he got through it. He is a big sissy. Afterwords I decided to run through the Watkinsville McDonald's drive-through and get a plain double cheeseburger for the boys. I used to buy two cheeseburgers for them but I learned that one double cheeseburgers is a dollar cheaper. Works for me. I got a quarter pounder combo for myself with a large Coke. I haven't eaten McDonald's in a long time. I don't eat fast food very often. It's really not healthy. But I was surprised this time; the burger was really, really good. It was hot and fresh and the bun was as soft as any I'd ever seen. The fries were hot, fresh and crispy and the Coke Zero was delicious. I've always liked McDonald's fountain drinks. They have a reputation online for being really good. You can google that. I think that reputation is well deserved. I got a free apple pie with the combo and I hope it's as good as I remember. Like I said, I don't eat at McDonald's very often, but I'm glad I went this time. P.S. The boys really liked their cheeseburger. They really are sweet little chihuahuas. read more

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Pulled into the drive-thru tonight at 9:40 and there were two cars before me getting to the speaker to order. Got to the speaker at 9:52, to the pay window around 9:56, and got my food at 9:04! When I got to the pick-up window, no one came to acknowledge that I was there, to say we're running behind, or anything. When the guy handed me my food, he said, "We have a lot of orders and your food just came off the grill." I told him I'd been in line almost 25 minutes and he (very rudely) said, "It's been 12 minutes." I explained that it had been 24 minutes since pulling in. He said, "Whatever." and shut the window! I was appalled! Then not only was the service horrible, but my medium fries container was only half filled!!! I WILL NOT BE GOING BACK THE THIS McDonald's!!! read more

McDonald's - Medium fries???? - Fast Food Near Me - Watkinsville, Georgia

I thought McDonalds in Athens was bad. This one is barely open. Only the drive thru and takes too long. They don't give you napkins or ketchup. My last experience here was the worst experience I've ever had in my life. Drive thru says to "pull forward" after they took my money. Then, they never came out. read more

One of the best Macdonalds I've ever been to. Order is always 100% correct and the staff are super friendly .

awesome food me and my whole family loved it but fries were a bit cold. and drinks were usua. and service is good

I wish I could give this zero stars. Slowest place and rude employees. Order on the app and then wait over 30 minutes in line only to be told they closed. Didn't matter that I ordered and got there well before they closed. read more

Some of the older workers have been in the worst moods when I've come by specifically at night to order soft drinks and/or teas for my parents and I. I've asked multiple times on different accounts for unsweet tea and asked nicely and always got back sweet instead. I don't know what the deal is but I really don't appreciate it. I've only ever gone through the drive thru and every single time I've gone and ordered, I've always gotten the wrong stuff. The atmosphere always feels just okay when I go but never again unfortunately. read more

This place is a total hit and miss. You never get the same service twice. They had a long time manger there and she ran the place very well. When the new guy took over for her after she retired it has steadily declined. I went there tonight and ordered a cheeseburger happy meal, two cheeseburger meal and two mcdoubles. When i got home i had one mcdouble, an extra fry, and the wrong drink. To top it off my daughters happy meal comes with apple wedges and they were out of date. If visiting this location i would definitely not visit at night. Of course the morning time is the best. The GM is there and his ace employees. I'm definitely not loving it tonight! read more

The worst MCs I have ever been to. And I'm 70 and I've been to lots! Dirty, uncooked beef, tiny and out dated, sour milk lattes, etc. Don't ever go there! read more

At least the ice cream machine was working... just wow. I thought these things were supposed to be blended??? read more

McDonald's - Oreo "McFlurry" - Fast Food Near Me - Watkinsville, Georgia

So many bad things to say about this place. Plan on it taking at least 3x longer than it should and everything being wrong.

Slowest service of any McDonald's I have ever experienced. Thought maybe it was the day I went first but 2 subsequent visits proved this to be the norm . Workers too busy talking to each other to take your order , inside or drive thru. Simpler to drive to Epps bridge location read more

I give this location no stars me and my boyfriend who was in a wheelchair waited over 30 mins for are order and there was no cars in the parking lot or in the store either and when we got are order stale bread stale frys just sorry as hell this is the worst McDonalds ever gone too do not go here go to Burger king the only reason I put a star is they force you to pick stars when writing review read more

Food always cold every time I come to this location... I let it go a few times, however they were not busy today when I went though and yet again a cold burger and fries... Unacceptable to have to throw food away!!! read more

This is the friendliest McDonald's! Love Jacob, Treasure and Miss Doris. Service is excellent.

There is a reserve 1 & 2 to pull people up for a reason. There's no excuse to leave people in line at drive thru for 15 minutes..

Just left... and I'm aggravated. Incredibly slow and almost every employee acted like they didn't have a clue on what was going on in the building read more

Their rating is 83...83! Not going here any more. And the employee's attitudes. Oh my. You think you where asking them for gold.

To start off, let me say, the only reason I gave them a star, is because it won't let me give them negative stars. Never have I ever waited 25 minutes! Just to get one Oreo McFlurry. Do you know how long it took them to make it? I watched the lady make it in 25 seconds, yet it took 25 minutes to reach my hands. On top of that, the lady at the counter was embarrassingly rude. I kind old man next to me needed a refill on his coffee, and he waited for 10 minutes there, then he finally asked the lady for a refill since she was just standing there not bothering to help him. She stood right in front of the coffee machine, and when the man asked for a refill, she said "sorry, I ain't aloud to leave the counter". There's nothing good about this place, the service or the food. read more

If I could give this place -5 stars I would. This is the worst McDonald's I have ever experienced. It has gone so insanely down hill over the last year or two. I wouldn't eat here if it was the only place open on earth and I was starving. Dirty, nasty, poor service, slow, incompetent are just a few words that come to mind. Plan on waiting at least 30 min for your "fast food" if you do decide to eat here even after reading these absolutely horrible reviews. The manager of this place should be fired and they need to do a complete over haul of this place before I would ever even consider going here again. This place is a sickness waiting to happen and you will wait 30 min for your absolutely horrendous food and have to deal w rude service. Run. Away. Go to Burger King, zaxbys, Subway, Publix, anything in the world. Do not go to this McDonald's. Management. Step in please. We should not have to put up with this type of establishment in our community. I have given this place ample opportunity to improve and it is stagnant. Do something already. read more

Order LARGE fries from drive thru. Instead, got small & COLD fries in large box! Without any napkins OR ketchup. Hello? Who eats fries without ketchup? It was very busy, I can't understand how I got cold Fries, when this place was very busy at that time? I had to waste my time to go inside to get Napkins & ketchup. May be they prepare too many batch of fries in advance to save labor & time? Still I can't understand why so many service issue with this place in so many review? read more

Horrible service. I waited 10 minutes while the cashier played around with the shake machine creating a "special" shake for a fellow employee who intentionally kept changing his mind to frustrate the cashier. They acted as though no-one else was at the front counter. They also ignored basic customer service like "thank you" . Even the short manager in the blue shirt pitched the food on trays and ignored the customers. What a crappy experience. Is it possible to give NEGATIVE stars? read more

I'm surprised by all the bad reviews. I live and work in watkinsville so I visit occasionally for my "fountain drink fix". Service is always quick and 80% of the staff is nice. Never had a bad experience. read more

This is the SLOWEST McDonalds! They don't move people up! They don't use both windows to get people moving! They don't say hello! They don't say thank you! They are SLOW! If you have a good 15 minutes to wait for McDonalds, then this is the place for you! If you are in a hurry, drive on by!! read more

This is the best Mcdonalds that i have ever been to. The service is great, the staff is friendly, the food is prepared correctly and the facility is clean. I don't like Mcdonalds food generally, but the egg mcmuffin and coffee are always very good. read more

Very slow service and always messes something up on every order. The managers and employees alike are both rude and do not speak nicely. This establishment should be avoided. I just went and the order was taken very slowly, the guy taking the order spoke to me like I was stupid. The order was wrong and cold on top of that. I do not appreciate incompetence especially since I have severe food allergies. Do not recommend :) read more

I get it. This is cheap fast food. Still, I can't imagine presenting the meal I got to anyone for any price. I ordered two double cheeseburgers w/bacon to go. I waited for about 5 minutes or so (the counter employee was a trainee, and the whole store was running in a state of chaos at about 3 on a Saturday afternoon, despite few customers). When I looked in my bag (which I'll always do immediately at every location from now on), I did technically have two double cheeseburgers w/bacon, and two wrappers. However, the burgers were not really IN the wrappers, but more NEAR them. Half of the paper was crumpled, and what was left was sort of wrapped around half each sandwich. The burgers themselves seemed to be doused with maybe 2 to 3 times the normal amount of pickles, and then sat on. They weren't even stacked properly. It looked like all the ingredients were just sort of dropped together from a great height. I just don't get how anyone can think that this was acceptable. I worked at a McDonald's for two years back in HS, and I would have been ashamed to say that this was my work, and I hope I would have been immediately sent home. read more

If I could leave zero stars, I would. This drive through has the most horrendous customer service I've ever experienced in my entire life! Whoever was taking the drive through orders yesterday afternoon was HORRIBLE!!! No help at all!! I finally stopped asking the girl for any kind of help and drove away. Hey, manager of this McDonald's, have some pride!! Make sure your employees have some pride! Trust me , I know you don't give a rip, but I'll never be back!! YOU SUCK!! read more

This is the slowest "fastfood" restaurant I have ever been to. The people are very nice and the place is clean but... come on it's McDonald's??? read more

I have been to this McDonald's many times. The service is awful in the drive through! It should not take 20 minutes to get something to drink. The McDonald's on Atlanta Highway in Athens only takes 5 minutes. I do not understand why it should take so long. read more

This was the worst experience ever, waited for 20 min in the drive-thur line for our meal. They had the worst customer services EVER heard of. At the drive thru-window- "Hi McDonald's", not no "Hi, welcome to McDonald" or "Good morning" or any friendly welcome whatsoever. Next, I go to the 1st window to pay and she my total, not no sorry for the wait or nothing. So, by the time I get to the second window and grab my food and got my lukewarm nasty coffee, I was so upset b/c I felt like they DON'T care about their customers. It was the MOST unpleasant experience EVER!!! I asked for the manager. I did use profanity about how F-ing ridiculous the wait was but not towards anyone specific, it was clearly out of frustration. The first manager was explaining to me how short staff that were and how they had call outs and did empathize with my frustrations with their services. It was almost coming to a close, i was just very upset. However, a second manager came to the window and said "I can escort you off the premises " in a very rude manner as if I committed a crime or some sort, when I am just an upset/irritated customer that is looking for answers to their incompetence services. I was shocked and was already late to get my daughter to where she needed to go, i said "no need to do that", I am leaving!! SN: I really never get that upset but had somewhere to be and the wait took forever ever it seem. One thing for sure is, I will never go to that Mcdonalds EVER b/c they have TERRIBLE SERVICES read more

This location is going downhill fast! Slow service, wrong orders, rude customer service. Go anywhere else.

Consistently inconsistent. Always forgets condiments. The girl in the 2nd drive through window LIED to me to my face tonight when I asked if the bbq sauce for my son's McNuggets was in the bag. I always ask because they forget 90% of the time. She looked and said "yes". We get home 10 minutes later and... No bbq sauce. They don't answer the phone. They are awful. Lots of workers there but hardly on task. Get your stuff together Watkinsville McDonalds!!! There is a wealthy captive audience in Oconee County. And Burger King is opening just down the street. read more

Went through the drive thru and ordered two cheeseburgers. One's bun was crunchy and hard and the other had NO hamburger patty--just cheese and bread. The guy at the drive thru hung out the window yelling at friends coming through the parking lot. He also randomly asked me if I drag raced? Totally unprofessional as far as service from him, but when I went inside to correct the order and get replacements, the manager was very apologetic and did make fresh cheeseburgers. read more