I ordered from them quite a bit because my children like it so about once a month at least we get takeout and they choose McDonald's cause they like nuggets for a couple times we've gotten it with him and it's just cold. It's never fresh. They mess up your order every time I can't think of one time that I've bought food from them, but they didn't mess something in my order up and that's just honesty. read more

Customer service was way below average for fast food, I asked for three extra liquid sugars in my iced coffee and got regular sugar, all gritty in the bottom of my cold coffee cup.. my fries were old, and looked redipped, they were barely warm. I watched the tall male manager on 03/22/2026 call one of his young male employee number and state out loud. "Why are you giving everyone a hard time when I'm not around?" in front of all the rest of the employees and their customers... considerably at any time he could've taken him in the office and talked to him in private. As a manager, this is very immature and unprofessional. I also have a long management background including restaurant customer service. This could've been a better experience and that male manager on this night could've handled that way more adult-like. As a manager you are held to a higher standard. No one wants to be embarrassed. Whether you've had to say it once or a million times.... Say it in private or don't say it at all. Being a tough guy because you want to be taken seriously is disgusting. This isn't boot camp for that kid, could be his first job... he was very self conscious about what he was doing and was nice to me, he seemed scared and shy. It seems there may be some bullying going on it's fast food, if you can't handle yourself appropriately you shouldn't be in a fast food chain. read more

Terrible customer service, broken drink dispenser, loaded trash cans, and very dirty floors and tables also the food looks bad too. It also took like 10 year for them to put my mobile order on the counter. read more

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My mother had a craving for a Big Mac. It had a tiny piece of cheese, almost no sauce, and no lettuce! This place still SUCKS!!!!!

don't order from this McDonald's. health inspector needs to come in. found a human tooth in my daughters chicken sandwich. along with hair in some of our other food. all they could say when we called was they would make us another sandwich. No thanks read more

my friend and i were in the bathroom and she was in one stall and i was standing outside, one of the workers walked into the bathroom saw me standing outside of the stall and pushed me aside so that she could get into the handicapped stall that my friend was in and proceeded to tell my friend that we both could be banned for being "in the same stall". after we left the bathroom, she proceeded to ask one of our friends who works there for our names and then tell the whole kitchen about what happened. three of the employees decided to haggle us. a employee then yelled our names. the food was horrible and not well made after the incident. the employees decided to point and talk about us when we're were trying to order. there's minors vaping and hitting weed pens in the bathroom along with outside at the spot with no cameras. get better employees and better business. read more

Took forever. Food looked like it had been sitting out for hours, barely even warm and the employees look like hate it there by the expressions on their faces. read more

Just came through the drive up at this McDonald's, I ordered two sausage McMuffins with egg. It looked like they just threw all the ingredients in the bag and topped it with the paper wrappers, I had to assemble my own sandwiches, they were just thrown in the bag, they weren't wrapped properly, and they were cold. The McMuffin itself was stale and hard. This meal cost me 10 bucks and it wasn't worth $.10. I will not be returning to this location ever my advice? Move along and find somewhere else to eat. read more

We took my 3 nieces and my nephew there. In total, there were 9 people. Our order was long and complicated, and they still managed to get everything out quickly with no mistakes. The food was great! We were really impressed since we didn't have high expectations from a McDonald's read more

The manager and staff were very rude. Charged Inaccurately, we didn't receive our full order. When I addressed the issue with the window Staff he proceeded to slam the window and yell multiple times. After calling the store for the manager, she informed us that just because you ordered a meal doesn't mean you get a full meal. The franchise owner need a to reevaluate who they have at this location. read more

it was horrible. hair in my fries. my fries were all dumped out . service was horrible , was just talking like it was a hang out place. horrible. i don't recommend that mcdonald's. read more

If you love old hard food, this is the place for you! Be assured, your food will have that great taste you can only get from something sitting in a warmer for hours! Want something fresh? Go anywhere else. The probably only exist still because they are the only McDonald's in town. read more

AWFUL!! Waited over 40 minutes for 2 McDoubles, a large fry, and a Large Coke! The food was ICE COLD! Go eat anywhere else in Tullahoma but here! read more

I walked into this McDonald's to order since the drive thru line was so long. I ordered and everything was fine at first, but as I waited and waited, for almost 20 minutes mind you, I started noticing the unsanitary conditions in the kitchen as I watched them preparing food. When I finally got my order after waiting for so long, the first thing I saw was every single French fry in my bag - brown and hard as a rock. I asked a worker if I could get some fresh ones and they gave me a "fresh batch". However when I peeked into this bag it had the exact same thing in it- old nasty fries. At this point I figured the other food would be nasty as well and just asked for a refund. After some rude looks from staff and no apology I left with my money and none of the disgusting food they wanted to serve. I don't suggest coming here unless you want an adrenaline rush from some food poisoning. read more

Update have had to go to this McDonald's several times as a door dasher. I have to say that it has been more of a pain than it's worth. It has almost come to the point that they are so slow that I may turn down orders. How do you as America's number one fast food chain run out of med cups and drink trays. Poor management that's how. If given the chance I would choose the Manchester location over this one every time. read more

If there was an award for the WORST McDonalds on the planet Earth, this place would receive it. The manager promises mailed coupons when you complain and you never get them. The drive thru is a joke and always incorrect with your order. I can't believe it's that difficult to fill a bag based on what is on the receipt/order. Really? You have to fully inspect your bag before pulling off. Don't take their word for it even if you ask them at pick up, because it will not be right. Why isn't there a no star rating Yelp? When is corporate going to get a clue and try to FIX this mess of a place? read more

Worst McDonalds in Middle Tennessee. Zero Stars if I could. This is my third try using this McDonalds.

The management here is not acceptable, after coming home with disappointment, we are very unsatisfied with your services. I get that you have not a lot of crew, but you're employees have no effort to make the correct burger or add barbecue sauce. As well as communication issues, please work on your responsibilities. It is not rocket science, you pack a meal, add a sauce and go. I will not be visiting this Mcdonald's because of the lack off effort. read more

Visited this restaurant today with my children the tables where nasty. Their where young kids hanging out laying down in the booths sleeping and when they weren't sleeping they where being loud and playing with the self service kiosks. My family won't be back. read more

New remodel = very nice restaurant, but SLOW SLOW SLOW! I mean 20 minutes at the drive through with 8 cars

They got our order and came out with 2 less burritos and half of a smoothie in my cup

This place just doesn't care at all. No leadership. Nobody taking charge. People at the window are almost always rude and slow. The place constantly has long lines, never because it's busy, but rather because the kitchen staff is insanely slow. Many times I've come here and watched as a huge line formed behind my car, and then 10 minutes later nobody's behind me again. The wait wouldn't be a problem if they ever got the order right. Ask for no onions on your burger? You're getting onions. You want a coke? You're getting someone else's sprite. Just close down if you don't want the fucking business. The managers of this McDonald's are just the absolute worst I've seen working at a fast food place. Everyone who works at your store just doesn't give a single shit about their job. read more

This place is in need of a managers and its obvious. It took 20 minutes to get food for 3 people. No urgency what so ever. Tables are not clean, floor is unswept, ketchup is out at the dispenser. Sad experience. Recommend you close and train your staff. read more

Most pathetic McDonald's in the universe, ordered two burgers at the drive thru with 3 people people in front of me, took over 30 minutes.

This McDonalds has an indoor play place and free wifi!!! There is also lots of seating for parents in the play place section. There is also a separate section of dining area for those who don't want to hear all the kids shouting and screaming and having fun!!! read more

McDonald's - Indoor play place. Great when it's a rainy day!!! - Fast Food Near Me - Tullahoma, Tennessee

Alway good! Food is always good. I like this restaurant. No problems here for me..... Like their burgers. Sorry for temporary closure for whatever reason. read more

We came through the drive through (2 lanes). We sat in the first lane for over 10 minutes waiting on someone to take our order, while everyone in the next lane over were getting there orders taken. We pulled off and drove around to get in the second lane and everyone in the first lane were getting their orders taken. They took our order, and got it wrong, plus they never said our order back to us. In my opinion, if you can't handle a 2 lane drive through you shouldn't have 2 lanes. And maybe hire better people that know what they are doing. read more

Line took forever and still received cold fries. Went through the line again to get fresh fries and instead of giving me a large like I ordered gave me a medium read more

Went to my local McDonald's and ordered a bacon double quarter pounder with no sauce all veggies extra bacon. I politely asked for big Mac sauce, honey mustard, and sweet n sour sauce to be added to it since there wasn't an option on the kiosk for it. Everything went great until work had to be done my sandwich was made and sat down along with the rest of my order on the conveyer belt I waited for 30 minutes for the food after this point. So I head to my car nice and excited to find out now my sandwich isn't even made right. Only one patty my cheese and my sauce, I didn't get a second patty or veggies or my bacon regular amount nor extra. Also my french fries were cold for the rest of my order nor was there bacon on my other sandwich. The manager who came to greet me after I identified the problem and told a general amt of people who weren't bothered to come assist me and we're doing nothing at the moment either was indeed very helpful to the new issues I had . Overall not great but food turned out nice despite the set backs read more

We went to McDonald's yesterday at the drive-through about 1 o'clock. Ordered a big Mac meal with fries and a Coke I had an ordered a big Mac And asked for a medium fry. I asked for no lettuce on the big Mac meal we got our order got halfway home and looked in the bag they only had one fry they didn't have the other freight on the ticket even even though she repeated it back to us that way. And there was a lettuce on my burger. Besides that the lady was a little bit crabby when she did her order. Are usually don't have complaints I just usually let it go but yesterday when she was so crabby and then my meal was it right I was not happy read more

I haven't eaten at mcdees in a long time. Small-town thought I'd give it a shot first try through the drive-thru I wait 6 minutes for my order get my Big Mac bite into it, it's still raw I drive back to the McDonald's back through the drive-thru they asked me to wait again install one 12 minutes later I still have no Burger. Go in ask for my money back and the manager type flings my bag at me saying check this see if it's better. Refuses to give my money back. It'll be a cold day way down south before I try mcdees again read more

How can you accidentally forget burger buns? Just throwing a hamburger patty with cheese and pickles in a box and giving it to people. I said "no onions" not "no buns". read more

On two occasions in the last three weeks, during the 4:30 to 5:00 pm period, the drive-thru line has been very busy. Cars remained backed up for over 15 minutes, even after many left. On 13 jan, I received an orange juice on a carry out that was so "watered down" I threw it away. read more

Absolutely nasty! Thank God they tore the old building down from the 70's and building a new one. I hope the quality will be better. The food was nasty. The building was nasty. The employees were nasty all toothless and tattooed up. There was no pride in that establishment what so ever. The service was horrible and it was NOT fast food. Nothing fast about it at all. Orders were never right and the management would argue with you about it. Employees were rude. They never kept their drink towers calibrated and the drinks were awful. If you got in the drive thru lane plan on 20 minutes. Buns on the burgers are always cold and stale. The whole place needed an enema and new people brought in. read more

This looks like we had a bad experience and that couldn't be further from the truth. The fact is that this business is closed until sometime in 2019. They were in the process of completely demolishing the entire building when we got there. I'm sure it will be nice next year with the usual McDonald's fare in a nice new building. I just wish that we had known before driving there. read more

We ordered food to go at counter for staff at our store. Large Fry, 2 McDoubles, McChicken, Triple Cheeseburger, and Large coke. One of Mcdoubles was a Triple instead. Large Fry was only half full.. Typical Mcdonalds trip right? Except they where out of KETCHUP !!!! How does a fast food restaurant stay in business if they cant correctly order basic supplies that are staples in their industry??? read more

This McDonalds has a well-earned reputation for grumpiness at the drive thru window, getting orders wrong, and being rigid when you ask for minor changes. Food is, well, no better or worse than many other fast food places right down the street...so since the service is often poor...I'll give my business to their competitors starting today! read more

This Mc Donalds is dirty, unorganized, and LOUD! Not loud because of the children that are running around in the dining area, but LOUD because of the employees and managers behind the counter. THE PEOPLE WHO HAVE THE JOB OF TAKING CARE OF IT PATRONS! The managers seem to behave like infants and toddlers themselves. If they are not yelling at the crew...they are yelling at costumers! If i owned this particular restaurant...i would be worried! I MOST CERTAINLY WILL NOT EVER TAKE MY FAMILY IN THIS ESTABLISHMENT AND WILL DIRECT ANYONE I KNOW TO ANOTHER RESTAURANT WITH MORE MATURE MANAGEMENT! One capable of running a restaurant and not just putting on a uniform and playing dress up! I WILL NOT WASTE MY MONEY AT THIS DUMP! read more

Never ever attempt to go here late at night. The night shift here is terrible. My boyfriend and I came here one night, and We Waited at the speaker for about 5 min before anyone said anything. We then paid at the window, and waited for 15 more min... Just sitting at the window. About halfway through that 15 min we saw our food put into the window to be sacked and brought to us but the server was too busy laughing obnoxiously(so loud we could hear her through the window) and openly texting in front of us. It was the most unprofessional thing I have ever seen in my life. When we eventually did get our order, our fries were ice cold and the wrong condiments were on our burgers. Seriously, what is the restaurant paying them for. This isn't the only bad experience I've had with this McDonald's. read more