I placed a mobile order in the app waited five minutes and then went into the drive-through. I was told to wait at the second window meanwhile behind me cars that just placed their orders were pulling in getting their food and driving around me. There were seven cars that did this before I was even handed a bag then they forgot my drink because they didn't know what order I was waiting on. No wonder this place has a 32% rating on google. I wonder how my mcChicken sandwich with extra mayonnaise is gonna look like? Thankfully, I had napkins in my car because they didn't provide any. I mean I think they know exactly what they were doing. Somehow another I pissed somebody off even when I didn't piss anybody off. read more

McDonald's - I asked for extra mayo this is what I get - Fast Food Near Me - Tampa, Florida

Worst McDonald's ever. Placed order at 2:27, left right at 3 after they finally told us our order wasn't even being made and not a single person was at the counter to take anyone's payment. Lady at register was super rude about it - said "you're good you can go" after we said if it wasn't being made we don't want to wait anymore. Shame on management for not having the staff for a McDonald's right by a huge event center on the day of an event. read more

First of all, just no. I took a nice man named Derek to this mcdonalds on his 30th birthday, (he was so cute) Little did I know the DISASTER that I was about to endure. My mcchicken was crushed and my dear Derek choked on his nuggets. LIKE WHO CHOKES ON NUGGETS?!?!? read more

I don't expect much customer service from McDonald's employees, as I would also hate my job if I were in their shoes...but at the very least you can acknowledge that your customer exists. Not just hand the food without looking in their direction. What in the mcgarbage are they serving here? Not only was the McGriddle stale and burnt, the hash brown was stale!!! Have you ever had a hot fresh out of the artery clogging oil hashbrown but STALE?? how does that even happen. How do you f---- up a hasbrown??? Not only was this the worst tasting McDonald's I have ever had in my life, but the bacon tasted sour. Is this the beginning of lab grown bacon or was it just old? Please avoid this establishment at all costs. If I die today from food poisoning, we know who to blame. Overall, everyone here failed miserably at customer service from the drive through to the end. Even the cooks. Shame. read more

McDonald's - What in the mcgarbage is this???? - Fast Food Near Me - Tampa, Florida

Did not cook my food they didn't talk to me they ignored me there racist and they didnt let me pick up the food because i am short

I went in the drive through and asked for a 10 piece nugget meal and the guy said "Sorry, the nugget machine broke" I was really mad but then I asked for ice cream and he said that machine was also broken. So then he said "Just a water, alright $10.55 at the next window" I was not happy with paying $10 for a WATER I would never go to this fast food restaurant again. read more

Absolute worst McDonald's. Came here about an hour before monster jam, assumed it would be busy but no one was at the counter to take payment; bathroom was locked and had to yell for someone to open it so kids could use the restroom. Asked if our order was already being made since we were waiting to pay after ordering at the kiosk and was told yes .. after another 15 minutes a lady came up super rude to take payments and told us our order wasn't even in the system so we just left. Waste of time. read more

Placed an order for the kiosk to eat there. Grabbed my number and waiting forever but to realized that they had packed it and it had been sitting in the counter for 30 min. The bags didn't have napkins, not condiments requested. Soda machine wasn't working. Bathrooms were disgusting and toilet paper was just thrown in a dirty floor read more

McDonald's - Paper just left in dirty floor - Fast Food Near Me - Tampa, Florida

Cashier looks like deer in headlights, took forever to get food..order of number 1 with plain mcdouble confused them. Every table in dining room dirty. Emoyees loitering in dining room and other people loitering in dining room as well read more

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took 10 minutes to get an answer at the drive through when they finally did answer I was greeted with a "what you want" I had a mobile order and still took another 10 minutes to get my food I would understand if there was a rush but there was 2 other cars in front of us and no one behind us. Food was very cold and stale I also ordered a milkshake and half of the cup was filled with whip cream. I understand its a mcdonalds but I've never experienced such bad service like this read more

another terrible experience with customer service....im not surprised . this location always has shitty food. shitty service. shitty asf. always a problem with the employees. if yall don't wanna work fast food and don't have patience. THEN DONT. read more

Terrible service. Takes forever to get out orders, not prepared at all. Save your time and money. I put 1 star because I can't put 0.

I got a Space Jam toy with my "Pokemon" happy meal. False advertising. Also - they forgot to include my sauce with my nuggets. read more

Another trash McDonald's. Every time I do a late night order I have issues. This time, at 4:05am, I placed an online order for pickup and got to the drive through only to be told that they cannot help me for another 15 min cause they are "restarting the system." Mind you, I've already paid for the food I have to pick up. It's just an example of how poorly customer experience is handled at most McDonald's locations in Tampa. I'll go to Sonic down the street instead. Food is worse but at least they can serve me 24hrs as advertised. read more

New burgers have arrived. Sooo good!! The bun was tastier, the patty was chestier, and the fries were perfection. Nice job.

Nope. How difficult is it to get an order of one Big Max and one Filet of Fish and a bottled water correct? Three standard items. This is easy. But not here. Too complicated. read more

Not that I need to justify my actions to the internet but ya we had exactly 8 minutes to get food and Mr. LaRue was determined to eat chicken nuggets. When McDonalds was on the right hand side of the road it made the decision pretty easy. Especially paired with the nugget craving and lack of time. I'm blown away (slightly terrified) by how fast this was. There were at least 8 cars in line and I still made it in and out of this drive thru in less than 1 Head And The Heart song. Everything was hot and tasted of McDonalds purity. They also included exactly 2 of each sauces as we requested. In a world of staffing shortages this was a surprise. read more

It was a quiet night at McDonald's today, but to be fair, it was Christmas Eve! Just stopped in for the $3 deal - a Mc Double and 6-piece Mc Nuggets 'cause I needed a snack. I'm loving the ranch sauce served here in the US, which we don't have in Canada. My food came warm and service was friendly. Inside the restaurant, there's an abundance of seating and visually, the place was decently clean. Not sure if all McDonald's in the are the same (because I don't recall the sign yesterday at the other location) but they ask that customers only remain in-store for 30 minutes. The parking lot was a little messy since it's a one way, but there's a decent number of spots. There's also a drive-thru if you're looking for something quick without getting off your car. read more

Best service, speed, cleanliness, and friendliness I have ever enjoyed at this location EVER! My apologies to the staff for not telling them at the time, but that was what folks getting off the freeway after a long day of driving need or folks getting a hot meal in the middle of a busy workday need. For the first time in a long while - they got it. I got it. And I'm grateful. Now, please, treat the men's restroom like it's your restroom. And that's what 5 stars will look like. read more

The food was okay. But there were worms in my apple slices. It was rotten and smelly. Almost threw up. My poor daughter had no more apple slices and she cried about all night. Which was hurtful as a single mother who works two jobs and loves her kids and never stops. read more

McDonald's - an apple with a worm in it - Fast Food Near Me - Tampa, Florida

This is the second time I've used yelp in years because I generally don't care enough to review places that I eat at... but Jesus Christ. The employees working the drive thru and food pick up windows on November 24th at 9:30AM provided some of the worst customer service I've ever witnessed in my life. The drive thru lane was completely empty and yet the employee was still annoyed and trying to rush the order. And I mean it's McDonald's, I don't expect a smile and greeting, but who the hell hands someone a bag halfway out the window without saying anything or even looking in the customer's direction? All that would've been forgivable if the food was at least the standard greasy delicious garbage that McDonald's serves. But no -- this is the first I can ever remember not being able to finish a McDonald's meal because of how disgusting it was. The hash brown I got was completely stale. The McGriddle that I shared with my girlfriend was also not only stale, but the bacon was sour and bitter. I had to toss the meal halfway thru because it made me feel like I was gonna get food poisoning. If you have the option, go to a different McDonalds. read more

Review based on drive thru only. They are consistently nice and friendly. They actually say thank you and have a nice day which is unusual today with young people. Haven't been inside yet but I will continue going here for morning coffee when needed. Thank you! read more

This place moves their drive through customers into parking spaces. To wait excessively to only get blocked in by their line of others who will end up in parking spots. I would have went inside if I wanted to park here and wait. Get your stuff together read more

The food is hot but drive thru can take a while. We ended up here after a concert because Arby's closes at 11 p.m. - sad. But after extensive texting about what to eat, I learned that the quarter pounder is now made entirely of beef (when I asked what was it made of before, I was told to not ask scary questions). I also googled which had more meat, a quarter pounder or a double cheeseburger. Turns out a quarter pounder has ¼ pound of meat, duh, and a double cheeseburger has 1/5 pound. I was sold on the quarter pounder. My husband got a ten piece chicken nugget and asked for sweet and sour and Szechuan sauce instead of honey mustard. Good thing he checked before we drove away because they didn't give him the correct sauce, and it turns out they don't have Szechuan sauce. We were the only people in the drive thru and it took longer than usual to get our order. However, once we did get it, it was piping hot! That's one way to know it was fresh. Food was your normal golden arches quality. I'm just taking away a couple stars because the employees sounded pretty ambivalent about being there, wrong sauces, and length of wait time. read more

Worst location. I have to repeat my order 3+ times they act like they can't hear me. Needs to be shut down for a different food chain.

Just stopped by to get a fresh fry. The fry was really fresh! Also the customer service was really great -- but when I got to the window the employee had his face mask on his chin and when I looked in the window there was another individual with his mask down as well. I get it it's annoying as hell to wear long periods of time but with the alarming amount of cases here in Florida we all have to do our part. read more

manager wafa has an attitude as soon as i came to the speaker. no hello straight to "GO AHEAD". the second manager chasity i met was a breath of fresh air after that harsh interaction. A manager should be a role model for other employees, in a world full of wafas be a chasity read more

I am blown away this McDonald's has not fired every employee in there. Whatever shift was on 11/24 around 1pm would not stop talking to each other long enough to pay attention. "Oh girl let me you tell you about something" this is what I was listening to while she was pretending to take my order. Got it all wrong of course. I have no idea what to say other then Fire everyone these people don't deserve to have a JOB. read more

I was in this McDonald's at 630pm And the customer service was vacant No one asked to take my order And when I asked for someone to take my order I was completely ignored Where has customer service gone to read more

Probably the worst McDonald's I've had and I've had a lot. We went through the drive thru and had to pull around front to wait for our food. Apparently they needed the extra 5 minutes to make sure the buns were dried out enough. These buns were harder than a beach volleyball players butt. Upon receiving my extremely bad food I had to remind them they were still missing one complete meal. Glad I got a receipt for this cause they asked to verify what I ordered. I think they planned it that way so the fries would get cold and tough. I live a tad over 1 mile away so it's not like the drive is what made my food bad. read more

Cold food! Rude service! The restaurant is filthy dirty, inside and out! I just wasted my money on garbage.

If I could have given it 0 stars i would have. Not one of the servers wore a mask, the drive thru server was partially inside my car window. Families with children inside, no masks. Than again was McDonald's, i ordered food from bonefish and olive garden and they were so respectful and careful, all wearing masks placing food in car through passangers side. It was appreciated. Mcdonalds is taking business and clients for granted.I was in shock at how negligent McDonald's is with their customers read more

I decided to go inside for my togo order as the drivethru line was very long and all I wanted was a sausage egg biscuit. I ordered from the kiosk...easy enough. You get a receipt with your order number on it so you can track it on the monitor.... Except the monitor wasn't working. The biscuit was as I expected...very good. What I was disappointed in was that it took 10 minutes to get it. And that without the monitor working you had no idea where you were in the queue. read more

This McDonalds location accepts customers with big dogs inside the dining room. Sorry but I won't ever come back after years visiting this place. read more

McDonald's - Fast Food Near Me - Tampa, Florida

If I could give 0 stars I would. Says open 24/7 but the employees stood in the store and flipped us off, and screamed curse words at us. I just wanted to give them my money bro I don't understand read more

I see this particular McD's doesn't have the best reviews. But it's way better than the one by my house. I drive a couple extra miles to this one. My food has always been hot, especially the fries. Service is ok and they are pretty quick in the drive thru. read more

Shit service. Soda water gad no carbonation. Had to repeat the order back 4 times. Had no coffee, employees were confused

Rant Review on the way:: I've never been to a McDonald's in all my life and had the workers actually completely stop working for a good 3 minutes.. Went through the drivethru for a quick at desk lunch to beat my boss back to the office after working an all morning event. Got to the window and waited...all we heard was giggling...another minute went by still laughing and giggling and waited somemore, finally we spoke up and said 'HELLO IS THIS MCDONALD's Open?' ... still another minute... and finally we drove up to the window and low and behold there is a worker bee outside 'talking to the other girl' inside the window... we stare at them and ask if they are open... 'DUH we're here as you can see' and then we say 'Is someone taking orders? and they go ya we're OPEN?' .... REALLY? We tell them the order and then all of a sudden it's like' HELLO we're back in business' This is the busiest McDonalds in town mainly because it's located not only on Dale Mabry but right off the interstate. It's sad that there were a bunch of kids working it and nobody really in charge. Food = Always good, always on point Service= lack luster for sure. They didn't even say good bye, have a good day, sorry, nothing just threw the bag of food at us and off we went. This doesn't change my thoughts on McDonald's it's my go to food when I have no idea what else I want.. but it will change my idea on WHICH McDonalds i'll be going to. read more

Worst service ever!!! Waiting 30 minutes for a caramel frappe and manager or assistant manager was very rude.

I order a large smoothie and this is what I got. I asked for little more and the lady told me "THAT IS HOW THE MACHINE DOES IT!! read more

McDonald's - Supposed to be a large smoothie. - Fast Food Near Me - Tampa, Florida