I wanted to leave a review for Jaedyn because he was absolutely amazing. We were missing items from our order, and he went above and beyond to help us get everything sorted out. He was friendly, patient, and made sure everything was taken care of. 10/10 customer service from him ! The only downside was that the manager was a little loud while talking with some friends who came in and seemed half drunk, which wasn't very professional. Other than that, Jaedyn handled everything exceptionally well. He deserves recognition for his great attitude and excellent judgment. Sweetie they don't deserve get another job read more

McDonald's - Sending love to Jeadyn - Fast Food Near Me - Tampa, Florida

Everyone was very friendly when I went here however, please make sure you check your order before you leave. They have a tendency to not follow the order instructions and it may be another persons order. Do a double check! read more

Their French fries is awful. Double burger is ok but pricey Wendy's French fries is very good. The burger is not so good but cheaper than McDonald's. read more

Absolutely horrible. I did a mobile order and sat in the drive through for 30 minutes without an answer, finally went in and they said they cant make it and i asked for a refund and they said no. Do not go to this mcdonalds horrible. read more

If you appreciate your time and money, do not come here I literally live around the corner and have been coming here for years so they should basically know who I am by now and every time I come here I have to come back several times because they are consistently messing up my order, simplest thing, no cheese, but they consistently forget that one time I came back three times consistently because they forgot the cheese back to back read more

Typing this as I stand at the register. Been standing here 10 minutes, employees look towards the register but won't approach to see if I need help. I ordered my food 10 minutes ago on the screen and need to pay. Smh walking out now read more

Took our money and never delivered any food this is robbery.never order here. Also called customer service and no one answered a full refund and apology is needed to ever go back.i will keep posting till someone responds. I will also be contacting the bbb as this unacceptable. read more

I went in to order. After deciding what I wanted there were no cashiers. I used the stupid ordering machine. After my order the machine froze and didn't give me a receipt. Several minutes later my special order was ready. I explained that I didn't get a receipt. Her response was, "well your food is ready." I repeated myself(I wasn't as pleasant). She called a manager(I guess). He fiddled around with the machine and the cash registers before apologizing and telling me he didn't know what to do. I appreciated his honesty but explained to him that this was unacceptable. The manager guy eventually figured out how to give me my receipt. It was only after he understood I wasn't leaving without one. He apologized again. By the time I left all of my food was cold. It was a terrible experience. McDonalds is so concerned with the drive they that they can't interact with customers well enough to give them a nice experience. I probably shouldn't be eating this unhealthy food anyways. read more

McDonald's - Stupid machine. Hire people instead. - Fast Food Near Me - Tampa, Florida

Absolutely would never eat at this location again. I understand being busy, but ordering inside and waiting almost a hour for two burgers and fries is absolutely insane. No to mention, I stood at the counter trying to get my cups for my drinks while I waited for the food, and I watched the worker, put the fries on the tray and just look at me, never approached me to see what I needed nothing. Stood there for almost the full hour before they finally handed me my try to which i obviously asked for fresher fries since the ones they tried giving me had been sitting on the counter the entire time, and I watched him dump the old fries back into the fryer and give them back to me. And almost every table was dirty, we ordered dine in and set the marker on the table like your supposed to and had to go get the food (which we don't mind) but the place was dirty, I watched at least 50 cars in the drive through pull up and leave before I was given my food. And the managers aren't any better, one of which came straight behind me while I was trying to eat, invading all my space nearly touching me and smelling like BO. This whole store location just needs a reset, new workers or at least better training. Don't even waste your time. read more

I ordered a 2 a large!!! They gave me a medium drink and the fries were ice cold. They told me it would take 4 minutes ok I will wait! They gave me a medium drink I had to ask for a large! Then I got home and went to eat my burger and it was uncooked! I would have waited to have it cooked! I now know why there was no one waiting to eat here! Nasty what a waste of money! read more

McDonald's - Raw burger! - Fast Food Near Me - Tampa, Florida

This sad excuse for a McFlurry should tell you everything you need to know. I was too focused on the rest of the garbage I had paid for but was waiting 10 minutes for after being told to pull up while there was no line even behind me so they could keep their garbage false numbers up. If they can't even mix a McFlurry let alone fill the cup how do you think the rest of your foods going to be? 1 star because at least the ice cream machine wasn't "broken" this time. read more

McDonald's - Sad excuse for a mcflurry - Fast Food Near Me - Tampa, Florida

I needed quick food on the way home with a feverish baby and chose poorly. Terrible customer service. No "see you at the first window". Just said my total. The guy at the second window said ZERO words. He just put his arm out with my bag of food. I even said thank you to no response. How do places survive without the basic politeness of speaking to a customer? I will likely never return due to this poor service. I've at least always been spoken to at other McDonald's. With that being said, the McGriddle I ordered was piping hot, and the best I've had. This is their only saving grace from a 1-star review. Their cheeseburger buns tasted stale and dry, especially on the edges. If I can help it (which I'm sure I can), never again!! read more

The staff will look you right in the eye and ignore you like you're not even there. Then continue doing whatever they're doing. They'll see you again and ignore you once more. I kept saying "excuse me", while waving my hand and they wouldn't budge. Disrespectful. Never again will i be coming to this location. read more

I had the new iced turtle macchiato and omg it's AMAZING!! I'm a Starbucks person but I would def get Mc Donald's turtle macchiato over Starbucks macchiato. Delicious! So much caramel and chocolate! read more

McDonald's - Fast Food Near Me - Tampa, Florida

Opened 24 hours, but when the line is long the employees state they have an issue with their computers and they tell people to leave. Employees dont want to work. read more

Maria is the hardest worker you have...she keeps this location really clean. Thanks for serving free refills of coffee

This is my favorite go to Mc Donald's! The Manager is amazing and provides excellent customer service. My meal is always consistent and delicious! read more

Drive through was ok, the lady who took the order took awhile to take payment at the window. It wasn't even busy but haven't been here in awhile and I'm not missing much. read more

McDonald's - McDouble - Fast Food Near Me - Tampa, Florida

Do not order from this mcdonalds, wasted $40 just for them to get the whole order completely wrong, different drink, no fries on my meals.

I ordered a Big Mac and they gave me a a mcChicken witch I didn't even order wth.

I would give negative stars if I could. I have been in line for about 30 minutes now and haven't made it up to the window, they are taking about 8 minutes per customer at this rate. It should only take this long if they literally have to kill the cows in the back. Insane. I WONT be back. read more

McDonald's - Fast Food Near Me - Tampa, Florida

The service is ass. The employees there most of them are pretty cool and fast it's just they don't always have a lot of people so of course it's gonna be slow, but some of their managers are just assholes especially Grace. read more

I'm gonna flat out say it: this place sucks. But you come here to grab food in a pinch, or when your preggo wife is craving French fries at 2am. Haha. Newly renovated interiors doesn't make up for the slack and unreliable service. Sure there's shinning moments here an there when the fries come out hot, or when the soft drink syrup is on point but let's face it; those moments are far and few between. The biggest lesson I've learned from this McDonalds: ALWAYS. CHECK. YOUR ORDER! Example 1: I'll order a plain cheeseburger. Says plain on the wrapper. Drive home only to find it's slathered with ketchup, pickles and onions. Example 2: I order two large sprites. Gets home and takes a sip only to taste water. Example 3: I order a double quarter pounder. Gets home... it's a regular quarter pounder. Example 4: I order a sausage egg and cheese McMuffin, drives away, takes a bite... it's a ham egg and cheese biscuit. Example 5: Orders a double 1/4 pounder plain. Pulls up to the drive thru, I hear the manager asking the employee if she checked to make sure gave me the right order. She insists loudly, that she did. When I check my bag... she indeed gave me the wrong order. See what I'm saying?! Pure incompetence at this location. Management included. And people still wanna debate raising minimum wage... smdh. Always check your order. read more

This is my usual go-to McDonald's bc I live so close to it. When I had my random cheeseburger craving at around 11:45 pm, I went to this McDonald's. It seemed kinda strange when I saw a car literally just drive through the drive thru line and not stop and get food. Were they close? NOPE. I double checked the times on the door and their drive thru was open til 1 AM. I pulled up at around 11:50 PM. Waited a few minutes at the speaker box. Pulled up to the windows - no one. I drove to the front door and guess what? The lights close right when I parked. By this time I was so annoyed! I swear I saw someone inside. So I did another drive through and when I got to the window, the person had turned around and had his back to us walking away. Mind you by this time it was already 12:05 AM. Terrible terrible service. read more

My wife and I come to this location on a regular basis and have never had a problem. Typically we're here on Sunday mornings around 8:30 AM to pick up breakfast before going to church. At that time the drive-through is rather empty and we are in and out within five minutes. Our food is typically fresh and well prepared and we feel that we get good value for our money by coming here. read more

The customer service here is awful, the employee at the drive thru gave attitude for no reason and gave us the wrong order.

I normally drive out of my way to come here if & when I'm in the mood for McDonald's. Inside is sleek - modern & clean. Drive thru is quick & accurate! I haven't yet to have any problems with this location. I do enjoy their FREE wifi & friendly staff. Breakfast is good & lunch is OK! 4 stars because it's just "McDonald's" (come on now) so if you're wondering if this McDonald's is clean - fast & accurate? It is. read more

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Now, I understand that what I am about to write is about a McDonald's. But, if I am asking for something to be cooked to order meaning I will be willing to wait for fresh food , then I would expect to at least get the common courtesy to have fresh fries and nuggets which is what I normally get. I have been to this location several times asking for the same thing. And normally when I go they are not very busy at all, so this really should not be an issue I would have to worry about. It just seems like the employees are extremely lazy and again I understand I am speaking about a McDonald's, but ray crock and the McDonald's brothers would be rolling in their graves if they knew how careless some of the employees are about the quality of their food . At the end of the day I really give up hope at this location because I know now that I will forever get low quality crap food that has been sitting in warmers For far too long...Again I understand that I am writing this about a McDonald's but at least expect some sense of respectability that if I would like my food to be hot and fresh that I would at least get it hot and fresh. I at least make a notion to let them to know to please make the order, cook to order, which for them they know to make it completely fresh. But it never seems to ever work out that way and then I get argued with to try to tell me that I do not know what fresh food is and that my fries and nuggets are fresh. Where has McDonald's stoop so low to where I cannot get quality food a fast food restaurant. I know I'm a seasoned chef and I shouldn't be eating at a McDonald's etc but I also would expect that if you came to my restaurant that you would get food that is hot and fresh and not made 10 minutes ago. Whomever is the owner of this establishment should really look at retraining their managers and employees on how important quality is to the product they serve. read more

Today went through the Drive-thru, we ordered two Iced coffees plain with only creamer, no sweetener no sugar. I say it just like that every time. The gentlemen taking our order asked me to repeat the order as he was caught off hairs and then repeated it back correctly. Got to the second window and the girl basically throws the straws out the window before grabbing the coffees from her coworker and complimenting her nails. Didn't even say hello. I got her attention as she handed me the second iced coffee and asked if they had no sugar she replied no they don't. I said thanks and drive off. As soon as I get down the ride I take a drink and they were sweet. Like dang, I don't care if you're talking to your co workers, I can move past her not even acknowledging us. It's just frustrating that she just lied to my face just to get me away. All the little things add up. That's when it becomes an issue. Turning back around on Hillsborough hwy isnt the easiest. It's almost 50% of the time they mess up my coffee order. Can we talk to the employees and make sure they know what restaurant hospitality is. read more

The worst of them all. Only go here if want your time wasted. We waited for an hour and did not receive our order. One employee even came out and asked us what we ordered but we still did not get the order until we went inside. It seems they had no record of it and they were now preparing it. If you have 2 hours to wait for terrible food and service by all means feel free. I'm not 100% blaming the employees but this place is a great example of terrible management. I hope other companies/managers use this place as an example of what not to do because that would be the only good thing about this "*fast food* restaurant" hence the 1 star. read more

This is a sad excuse for a fast food business!!! Every visit there is a problem and the people are just rude. I ordered a cheeseburger meal plain and was asked to pull up into the yellow lane and they would bring my food. 15 minutes later I had no food. I had to go out and get it from inside. My food was just sitting there. They need a complete overhaul of this place starting with management. **the car behind me also went in to get their food. When I got my food I could not even eat the fries because there a ton of salt. Just a crap hole of a place. read more

I went through the drive-thru and was given my order incomplete. When I went to rectify the situation they acted like they didn't remember me from five minutes ago. They were trying to challenge me like I was lying. Places chalked full of very rude people, and overseen by extremely poor management. I just wanted what I paid for it not an argument. Arguing with me for 5 minutes only made my food colder while waiting on the missing items. I hate going to places like McDonald's where they don't care about the individual Customer, because they have so many customers. It's almost like they have a license to treat you badly. Stay away from this location and frankly McDonald's in general because you will not get the service you deserve as a consumer. read more

Please don't go to this mc Donald's I ordered two happy meals for my kids And a Big Mac for myself with large fries when I was going home I noticed they didn't give me the two happy meals my children were very disappointed do not go to this mc donald read more

The service at this McDonald's is TERRIBLE. I came in to pick up a Grubhub delivery. 5 EMPLOYEES INCLUDING THE MANAGER all speaking spanish, looked me square in my eyes and said nothing. The Manager and another employee walked past me twice and said nothing. Another customer came in after me and the manager immediately spoke to him in Spanish asking if he was picking up an order. I told her i was there first. She said "one moment baby." Then she picks up my order asks the other customer if that was his order then walks over to me. I tell her im picking up an order, she walks over to the same bag and asked for the order number. She drops the bag on the counter in front of me. I asked for another bag because I always double bag the orders i pick up. She says no its fine. I ask again. She trys to help for 5 seconds then says "Do it yourself" The behavior in this place is DISGUSTING. Especially from a manager. They all need to be reprimanded! read more

Yeah, this place is all kinds of awful. YELP REVIEWS DO NOT LIE. Avoid like the plague, unless you want to unnecessarily wait in line for 15 minutes then get served something other than what you ordered. As I sat in my car, I checked the reviews here and thought to myself "well duh, I'm an idiot, I should have known." Luckily this isn't my local McD's, so I probably won't ever have to go back unless I'm in the area and desperate for some unhealthy food again. They get an extra star because I think they said "bye" to me on my way out. read more

Okay, I think I was way too generous giving this place two stars previously. After going through the drive thru yet again this evening, I vowed once again never to return. There are two lines on the drive thru. I pulled into the empty lane and waited and waited and waited. Meanwhile, three cars were services in the other lane. I spoke to the speaker and said hello and tried everything. No response. Finally as I was pulling away to backup into the other line someone answered. I complained but couldn't get an apology at the very least. The most I could get was an apathetic reply. After the compliant, I thought for sure a manager who was listening on the speaker system would come speak to me. Nobody really cares. I still ordered and you could probably guess that things were missing from the bag and I had to remind them of missing items. I know from prior experience to never drive off from this location without checking. Do yourself a favor and go somewhere else. read more

Do I love fast food, yes. Am I huge fan of McDonalds, heck yes. Is this Mcdonalds any good, absolutely not. Food is usually subpar, you can expect half the time to get lukewarm burgers and fries. Don't attempt to do anything radical, such as order no pickles, because not only will your order take longer for some reason, but you can also expect to still have pickles on there. Customer service isn't very good, and if you have a problem, you will be lucky to get a sorry, and more likely to just get a shoulder shrug. If you can find some other Mcdonalds, I highly recommend going there. This should be a stop of last resort. read more

Spoiler Alert: Pay attention to Yelp reviews!! Even though this McDonald's is in squeezed into a tough spot between a rough auto repair shop and even rougher oriental food place, it still owes loyalty to the parent company and customers to keep the place as clean as can be. It's a very busy spot, but can use a power spray inside and out. The breakfast fare was less than okay at this location. All things considered, I'll drive by next time. read more

Decided to get a quick lunch at the McDonald's and felt the need to write about because I was completely taken back by the service. The employees behind the counter we're friendly and my food came out expeditiously. They have 2 employees on the dining area continuing cleaning the drink station, tables, chairs and asking us, the costumers, if we need assistance. The employees on the dining floor asking if I and others needed something was a shocker to me and a nice customer service touch. Food: Food was fine, but just keep an eye out on the fries as mine weren't all that fresh -if there's one thing I love in McDonald's it's the fries, so don't mess that up. :-) read more

Slowest service ever! Just don't seem to care about anything at this location. And they get orders confused