I commute a lot from the Casa Grande area so this is a convenient stop for a break on the way. Today was a warm day and the Hubbs and I both needed a 99 cent vanilla ice cream cone for the ride home. Best $2 stop! Fast service, clean store, clean restroom. read more

This McDonald's is one of the worst McDonald's for special orders. 99% of the time they don't make it properly.!! of course my husband didn't check the order before he left and so again I ordered a special order and didn't get it! Yet it has the special award on it! Nobody cares apparently. And the owner doesn't care either because look at the extreme and low ratings and nothing changes! read more

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Came at 1am. And they had me waiting with no response forever. Now i see why the ratings are what they are. App has rewards but says i cant use during breakfast but its not breakfast time. McSCAM is what u are! Boo! read more

Horrible customer service. No greeting. Said. Nothing and handed me change. Pulled up to get my shake, handed it to me and said nothing. These workers wonder why they are being replaced by order kioks. They want $15 an hour to stare at you, say nothing and hand you food. I want McDonald's to have AI kiosks at the drive through and walk up to take my order. read more

all of the workers were so rude. no wonder they work at mcdonald's. when we tried to order they cut us off and told us that if we wanted anything else we had to go to the window. When we got the food, the burger was flat af and the nugget meals only had 5 NUGGETS. to make matters worse... the fries went everywhere and were salt less. safe to say i won't be coming back... read more

McDonald's - our 6 piece nugget meal with only 4 regular nuggets and a lil midge nugget - Fast Food Near Me - Sun Lakes, Arizona

Food is always good here, but the wait is so long. They need to hire more employees. But this is the first restaurant I've been too that the beverage dispenser is behind the counter not out with the customers read more

having to leave my comment again! (got deleted from 9 hours ago) this location blows!!! turn the f around and dont come back!!! spent about 8 minutes sitting at the driveway through waiting to order. finally order, takes about 20 minutes to get a $5 meal deal and an extra mcdouble. (the $5 meal deal was $5, the mcdouble was an extra $4.99) literally robbed of time and money!! and to top it off, after all that waiting the food wasn't even fresh. im monitoring the action on my card just in case. the employee couldn't ring me up at the window i was at and went to another register. manager is trash, place is trash, i guess its a sign we need to eat healthier and stray away from the fast food joints. $4.99 for a mcdouble?!!!! read more

I come here to get cheese burgers for my old as dog cuz he is a picky eater and I can't eat this shit but every time they mess up. This time I got charged for double cheese burgers and they gave me all damn singles like hard hard is it really read more

I have been there many times as it is close to home. They have messed up our meal I would say 3/4 If the time tonight I was really upset. I ordered abHappy meal cheeseburger with no onions.and two number 1's. Got home and my Grandson said where us my burger. He got 4 chicken nuggets which he will not eat. I gave him the meat from my burger. I think I am finished with this location. read more

I stood in line at the inside cash register for 10 minutes as the only customer inside, as about a dozen staff all clambered all over the drive thru window without even looking at me read more

Stopped here 3 times and ordered coffee no complaints. Coffee hot and fresh and just as I ordered.

We are here weekly, and this location rocks! Great food, short wait, excellent customer service, clean facility. Keep it up

Based on good and fast service, I would rate this McDonalds as a 4. However, Value for your dollar is a 1 which is really about what this review is about. Moderately high prices, meat so paper thin, you can hardly call it meat. The only values are the 2 for $4.50 Sausage Egg McMuffin and $1.00 any size soda. For anything else, I go elsewhare link In-n-Out or a local dinner where for the same prices, there is more value. read more

Says they are open 24 hours, waited in drive through for 10. Pulled up to window and saw employees inside all chatting and then someone came up and said "we are closed" read more

Just waited 15 minutes in drive thru, cars cutting. Ordered 3 Apple Pies. Finally get to window 1 no one there, but couldn't move anyways, 5 minutes later a kid comes and says sorry and I pay. Wait to get to window 2 then the guy tells me sorry I thought we had Pies when I sold it to you and we don't have any want something else I said no. He rolled his eyes and said you sure you don't want ice cream or cookies. I said no. He walks away from window come back and says what if someone writes on a paper we owe you 3 pies and you come back some other time? I said no give me my money back. He yells refund. I said give me cash. The manager comes and says I can charge it back to your card. I said no give me cash. In my 28 yrs of going to McDonalds all over 3 states I never was told they were out of pies. read more

McDonald's - cars parked in a parking lot - Fast Food Near Me - Sun Lakes, Arizona

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For today a 0 star. Drove up, menu screen not working. I said Hello to intercom, nothing. Hello! Nothing. Drove thru, will go elsewhere. read more

Came at 1am and waited 10 minutes of being completely ignored at the drive through till I decided to leave

Had an online order, it wasn't ready 5 minute after saying it was ready, they handed the food out but forgot the drinks,we waited, they didn't have them done, we waited just to be handed our drinks to be filled this much, it's not that huge of difference compared to others ive seen but $3.99 for mediums and I asked if they could fill the whole cup up and they said they can "fill it with ice but it won't change the amount of product" and we said we're not going here anymore and she said sorry as if it would change the managers amount of inconsiderateness. We pay,we expect the amount of the cup size at least. They didn't feel like doing it right because they forgot to do it and I'd like to thank them for helping me to not bother supporting them by not buying anything from them. It cost nothing to be nice. The inconsiderateness will attract in her own life because she had an opportunity to be kind. People like that is why this world needs people of light but So I'm not mad because I'm not going to waste my money again. Just I see how it is. It is what it is. For those who care, Don't come here unless you like to waste money on people who treat you like an inconvenience. read more

McDonald's - . Iced Coffee - Fast Food Near Me - Sun Lakes, Arizona

Drive-thru Snafu! A friend and I stopped by this MD to get breakfast sandwiches for the road. Once on the road we learned that NONE of the 3 sandwiches had egg in them, though we made it clear when ordering that eggs were to be included in all sandwiches. Is anyone paying attention at McDonalds? read more

I'm 76 and been eating at Mc Donalds since the late '50's and this is the absolute worst excuse for a McDonalds I've ever had the misfortune to use. Dirty - slow - uninviting!! Drive a little further- I'm sure you'll find a better one just down the road!! read more

Was told they would be right with me in the drive through 10 minutes till 2AM, and then shut the lights off at 2 and told me to leave. Very poor customer service. Why not just tell me when I arrived that they were closing? read more

Seriously some of the most brain dead people working here. I know that's mean but...wow. All I ordered was an ice cream cone, upside down in the cup. So they just gave me ice cream, no cone. No big deal. But when I asked them for the cone as well, the manager woman gave me a little attitude (why)? And she did not give me a spoon. Umm do they expect me to eat it with my fingers? I asked for a spoon and it took three times for the girl working the register to understand what I was saying. Omg. They both (the manager and girl on register) were acting like what I was asking for was ridiculous and that I was a pain in their butt. Gee sorry for coming in, ladies! ( by the way I worked at McDonald's in high school and a couple years in college as well so I understand what the job is all about but I would never treat a customer that way they treated me today) read more

say they'll be right with you then don't respond and never say anything to take your order waited forever never took order asked if they were ready no response nothing if I could leave a zero star i would read more

This mcdonalds doesnt where any masks. This mcdonald gives you stale food. They leave old fish sandwiches and cheesburgers on the side and give them out after hours of being made. I bought a 1/4 lb cb and fish sandwich on 12/13 at 945pm .. no napkins and the buns were actually hard .. i tried calling them and they dont answer their phone. This is a pathetic poorly run unhealthy mcdonalds at Arizona and Riggs Rd... filthy place with no concern for covid19 safety... read more

This location is always so frustrating. My husband comes twice a week at 8pm and always uses the deals in the app. The people working the drive thru rarely know how to work this. The service in the drive thru is awful. The people hand you your order without as much as a look or a thank you. If you don't like your job go work somewhere else. That being said they are always busy so I guess most people just want McDonalds and will put up with it.The manager here needs to step it up. read more

First of all, I strongly advise you use the free McDonald's app and look for any discounts whenever ordering. We were able to get a few dollars off our total. We had no issues with the service but our order was wrong. We ordered some happy meals and they were all missing items, so that's a bummer. If we go back, I'll definitely do a better job of checking the bag. read more

So I order a two cheeseburger meal with no pickles and these people who I assume can't read have me a double cheeseburger instead I get a double cheeseburger with pickles. Two nights now has proven you can't read and put the food in the right bad. YES IT WAS YOU AND NOT THE POST-MATES DIVER. EVERY. I MEAN TWO NIGHTS IN A ROW YOU MESS UP MY TWO CHEESEBURGER MEAL WITH NO PICKLES. LAST NIGHT IT WAS TWO DIFFERENT CHEESEBURGERS. YOU CANT DO THAT ON THE APP SO DONT FO BLAMING ME EITHER. How about take the time and read the order so you can put the right food in the right bag. The double was disgusting! read more

If I could give 0 stars I would. Almost every time I try to use a code they say "it's invalid". And refuse to honor any coupons. Like you guys really couldn't comp. My $7 happy meal that I had a coupon for? read more

Fast and friendly drive thru service. Busy location at Riggs and AZ Avenue. Nothing better than an iced cold Coke from McDonalds.

Today I stopped to have a hamburger and fries; first time in five years. They were both nearly cold. When I went back to the counter to talk to the manager, I quietly (so I didn't make a scene) told her about my "cold" food. She just looked at me and shrugged. She was not apologetic nor did she offer to heat it. She just shrugged. I guess it'll be another five years before I stop back at McDonalds? Do you remember the good ole days when the customer was always right? Way back when a hamburger at McDonalds was 25 cents? I used to get it hot then!!! read more

Drive thru service has been both prompt and efficient. Staff has always been courteous. Food? Eh, it's McDonalds. Burgers taste like a blend of cardboard and some ground beef. Gkaf they put pickles and onions in them to give them a little more hamburger taste. Soda is usually good, cold and refreshing. In general I haven't been a McD's fan since sometime in the mid-eightiess. read more

Been here multiple times only because it's the most convenient. Several of those times my son got sick after. Also, employees are rude and service is bad. read more

Fresh fast food, which is great for a McDonald's. Problem is, the staff were a bunch of jerks. Jacky was talking about how each drive thru customer was a 'dumbass' for one reason or another. Both managers were saying the same, and talking about Jacky too, in Spanish It was like an episode of Jerry Springer and super entertaining, as long as you weren't on the receiving end of the crap talking... read more

McDonald's - a now hiring sign in a store window - Fast Food Near Me - Sun Lakes, Arizona

Screwed up my whole order and didn't seem to care to fix it. I was charged for a bacon quarter pounder and i requested no mustard and no pickle. However when I get to the second window I'm told the bag contains a plain quarter pounder with no mustard. When I ask if it is a bacon quarter pounder I'm told no, then she turns to coworker and asks if the other when they just gave out was a bacon quarter pounder. The other coworker shrugged and then she tells me they can't do bacon right now. When I ask If it has pickles on it she says "I don't know" I ask if she can redo it and she contests and says that it's right. Then I get home and find it of course does have pickles on it which had soaked the entire bun in nasty-ass pickle juice making the whole thing worthless. Super unhappy with my experience. read more

Terrible. They always mess up my order and never answer the phone - EVER I obviously need to start checking before I leave the drive-through. I was even harassed by an employee in the drive thru when I attempted to have them correct my bagged and incorrect order. What's also sickening is that this location has TERRIBLE reviews, none of which have been assessed by the franchise owner. As a business franchise owner myself, (different industry) this is appalling. read more

Now that I have come clean to the Yelp community about my occasional dabbles with chains I feel it is best to cut right to the quintessential original chain. I myself very seldom get anything from McDonald's but I have kids that enjoy their french fries and the wraps they affectionately call "Crap Snacks" Additionally my wife is not a coffee drinker and her preferred caffeine delivery method is diet coke. So the fast food joints not infrequently get the business for the diet cokes. The reason this particular McDonald's bears yelping is that it holds a singular record, one that I am at this point hoping it will maintain. Once a record is set I sometimes loathe to see it fall. You see, this particular McDonald's has been visited by myself or members of my immediate family not less than 12 times. On not one of those occasions have they produced a mistake free order. Not once. It's really rather remarkable. It's not like we routinely order dramatic variations such as "No ketchup" or the dreaded "Can you put Big Mac onions on that?" Yet they have steadfastly achieved at least one mistake on each and every order, without exception. On the occasions when we visit this McDonald's we now wait with baited breath while someone checks the bag and confirms that yes, indeed there is something we did not order in the bag or we are missing something we did order or something we ordered is not right. Please, in the name of all that is Mass Consumerism in America, do not get this order correct! We have standards! There are bigger issues at play here! read more

This is the most disgusting McDonalds I have ever been to. The bathroom looked like it hadn't been cleaned in weeks. The manager or assistant manager took our order and she looked like we were inconveniencing her. read more

worst food service place ever. ive come here quite a few times cuz its close and probably 4/5 times everything is completely wrong OR we get the rudest person on the intercom. i have never been to an establishment as bad as this and all i did was go thru the drive thru. the only time anything was right was when i only ordered two drinks. every other time is wrong or the people on the intercom just need to quit their job already, get that bread but dont make it everybody elses problem. genuinely cant stand the people at this place. i will say out of all the rude people who have helped theres one lady, ive only seen in the morning once, who was very sweet but thats no where near the case for anybody else read more

I understand that this is McDonald's. I'm not asking for 5 star customer service, but basic kindness/ customer service would be nice.. Whoever is at the window handing out food today is super rude.. I got two kids ice cream cones and asked that the cones be put into a cup.. I then had to repeat the order three times.. the girl at the window handing it to me was super rude and when I asked her for some sauce she yelled at me through the window as I was giving my kids their ice cream to get me to take the sauce ... Mind you I turned around for three seconds to hand the kid the ice cream.. The girl who took my order and the boy who I gave my card to were super nice and respectful so it was really not the whole mcdonalds just the one girl at the end ... read more

Filthy restaurant with big issue with flies indoors. Talked with management about flies ...i got excuses! Filthy environment! read more