The worst McDonald's I have ever been to in this entire country. The worst service. Pathetic excuses for employees. You're lucky if you get what you order. And this morning I waited 20 minutes, in the parking lot, for a cup of coffee that never came. TWENTY MINUTES! I had to leave without it and I was running late. Nothing will improve this sorry business except to close it down. IMMEDIATELY! I definitely will not be returning to this mess and I would recommend others to stay far away from this pathetic joke. CLOSE IT DOWN! CLOSE IT DOWN! This incident happened between 8:10 to 8:30 this very morning. read more

Don't let them lie to you this McDonalds is great. I mobile ordered at 12:00 and got my food at 12:10. My food was so hot and fresh too it was amazing. read more

Service is very slow, even though there is clearly no cars in line. If I order something to pick up, it takes forever for them to bring it out. read more

Sulphur Louisiana has the business!! Macdonald on Ruth Street is usually busy and a great experience. That all changed when I ordered food and took it home The burger looked great but firstly they did not make it to our liking. If you say .NO ONIONS!!! THERE IS A REASON! FOOD CAN KILL PEOPLE!! ONIONS!!! When my husband bit the burger by the 3rd bite he yelled from the other room. COME LOOK AT THIS! RAW IN THE MIDDLE OF THE MEAT..PINK COLD RAW !!! I TOOK OT BCK THEY LOOKED AT ME LIKE..OH WELL . I COULD HAVE SUED! IF NY HUSBAND GOT ILL read more

McDonald's - Raw - Fast Food Near Me - Sulphur, Louisiana

Have a burger not cold and crispy ff. Was not that way when the Gehrigs owned them. Totally dissatisfied and disappointed.

2 stars because there was barely a line at 7am in the morning I have worked for McDonald's so I know what a breakfast and lunch rush can be like. However we had a fairly simple order. Hot cakes only, small hot coffee, medium vanilla ice coffee, and an oatmeal. My "coffee" was just cream and vanilla syrup (looks like it and tastes like it) we asked for syrup and was told there was some in the bag. (There wasn't) and she had an attitude. Also had to ask for butter and coffee creamer‍ This is why morning prep is important and your store runner needs to be on there game. read more

McDonald's - a drink in a plastic cup - Fast Food Near Me - Sulphur, Louisiana

I would give no stars this it the worst McDonald's ever!!! Fries were cold and rubbery and the Big Mac was half ass made they even left the lettuce off. Also we ordered 2 unsweetened teas and got two sweet teas. The sad part is we were passing through and could not turn around to get it right or a refund!! Terrible terrible!!!!!! read more

McDonald's - This is suppose to be a big mac!! - Fast Food Near Me - Sulphur, Louisiana

If I could give zero stars on the orange juice I would!! If I wanted a cup of water I would just have ordered a cup of water. Will be juicing my own oranges from now on!! read more

Old cold food. Big Mack was not made properly. They just slammed cold meat and other stuff in there. Chicken nuggets were cold. Previously they gave me cold fries. I ordered through app. It took me four minutes to go there. When I arrived, cold food was already waiting for me. read more

I like the food, the food is fine, but what gets me is the service, I will order something like, a double quarter pounder, no tomatoes, no cheese, and then when I pull up to the window I will receive a double quarter pounder with tomatoes, cheese, and other add-ons I did not ask for, plus the workers do not pay attention. read more

We were driving thru this town and decided to stop for breakfast. We went thru drive thru and ordered coffee with sugar and cream on the side along with the other items. We paid at first window and went to second window to pick up. I quickly looked through bags and saw no sugar and cream, states clearly on receipt tho, and no straws so we asked for those items. Instead of her just handing the sugar and cream, she tells us to pull up and wait. My husband asked if that was necessary for just that and she said yes to move up. We sat there for 10 mins and no one came. Side door was locked. We had to call inside twice because they hung up on us the first time we asked. Finally we were able to get the items after waiting 15 mins just for what we asked for in the beginning. Very rude workers. I only gave 2 stars cause the food was good. Will avoid this McDonald's in the future. read more

McDonald's - a receipt for a drink - Fast Food Near Me - Sulphur, Louisiana

As I was checking in I was a little nervous after seeing the reviews. I couldn't be happier! Both of our sandwiches were hot and fresh! Made perfectly! Chicken nugget happy meal was great! Fries were hot and coke delicious as always! I would stop again, we were just passing through but I would recommend this McDonalds to anyone! read more

Employees ignored me for 10 minutes and I left the store. When i saw I was charged for the meal I went back for the meal. I got the meal and wanted to buy a coffee. But no one came to take my order. I waited for 5 minutes to get the attention no one cared. They just walked in front of me or just showing their backs, One Spanish employee was talking to her Spanish customers. Others just didn't care. Maybe employees including manager need to pay attention to the customers. In weekends whole place is amazing. read more

the absolute worst mcdonald's in the world I believe. one time I went in there and a sweaty 13 year old kid with stains on his anime shirt handed me my order. the food is always dry, most the time it's cold, 9 times out of 10 they get the order wrong. the staff never looks clean, sometimes you have to wait 45 minutes in the drive through. they do not care about their customers, the kids they hire absolutely have no respect for anyone, and they can barely cook the food right. I've served tables for years, I've even cooked at some restaurants. For someone to mess up a mcdonald's burger that bad, they must be mentally ill. for example, i ordered a quarter pounder, when I opened it up, ketchup covered the top bun, there was no cheese, and the patty was half way out of the bun. IF ANYONE AT MCDONALD'S CORPORATE SEES THIS, PLEASE FIX IT. THEY ARE RUINING YOUR COMPANY. also please get more competent people at the window, I swear on my life some of these people you hire have never interacted with other human beings. it's honestly appalling. But to be honest, it's in Sulphur. The people here are absolute trash to begin with. read more

This is probably one of my least favorite McDonald's to stop at. Typically you order a large fry and it's only halfway filled at times you ask for them to fill it and they will fill it to the bare minimum of extra. Because of that and the way they package your burgers i have to say its not the best in the area. Avoid if you really dont need to stop here. You can thank me later. Thank yall and safe travels. read more

We ate at this location while traveling and it was really dirty. The tables were dirty, soda fountain area was dirty and the restrooms were dirty. The food didn't seem fresh at all. I ordered a cheeseburger with no onions and it just seemed like they scraped off the onions of a burger they had already sitting there. I wouldn't recommend stopping at this mcds, with all the other fast-food options that are nearby. read more

Your service was unacceptable My disappointment is immeasurable and my day is ruined read more

I give them to starve because they do not deliver I mean I can you have good food but you don't deliver that there's no place for anybody it is okay they have a TV in there you can watch and you can see pretty women every now and then walked by read more

Nicest employees EVER!! The lines are a little slow but that's because they're packed. The employees are absolutely amazing. I've never had anyone be anything but nice. read more

For a fast food place I already prepare myself with some moderate to low expectations. My toddler even said "EW MOMMY!!!" Everything tasted like it was made last week. Overdone fries and nuggets, stale buns, etc. I felt like I was eating that experiment where they leave the fast food out for months and it still looks the same. How is this place still in business? The one star is for the excellent condiment packets. read more

This is the third time in a week I have went and 3 times after waiting it was wrong. Forst two times I did. It say anything but 3 times in one week is pathetic. I placed order was pulled over waited 10 minutes it came out wrong the whole idea of fast food is speedy but accurate service not at this place. 3 times that's a record this place is neither fast food nor is accurate period you may as well say fix however you want to because that is how it comes out. I asked for a refund I did not have time to wait another 10 minutes for a new order yet it took them just as long to bring my refund. I'm done with this place, not sure what it is about the food places in this area but this place and Burger King are both worthless when it comes to speed and accuracy. I washed my hands of Bk for same thing they only messed up my order 2 times in a week. read more

Stopped here on the way back to Houston for a coffee. Ordered a medium coffee and a small frappe. Coffee was luke warm and leaking from the cup. read more

Horrible service, manager cursing because we asked her to correct our order. Called corporate office, awaiting for their call.

Today at approximately 6:15am I had to stop by to get some food and because I needed to stretch from a long drive. I have a pet cat with me so I wrapped it up in a blanket and brought it with me inside since I didn't know how long I was going to be away from my car. While I was deciding on what to get, the manager comes to me and says " you need to get out, you can't eat in here, we don't allow animals. I replied, "I'm not eating here. Then she said you can't stay here". I told her I wasn't staying there." And her final answer was "Well you need to get out NOW." And I left the restaurant and had a friend order the food for me. She was very rude with her approach and her tone of voice. There are better ways to talk to a customer and inform them that animals are not allowed. I have brought my cat with me into other fast food restaurants and had no problems. Short chubby blonde lady. She should not be a manager anywhere. Zero customer service skills. read more

This was the dirtiest McDonalds I have EVER been in. The men's restroom had no toilet paper. The woman's restroom had dirty diapers everywhere. Employees were sleeping in the booths and on a smoke break.....meanwhile ALL trash cans were over flowing and trash all over the restaurant!! This is totally uncalled for the manager needs to do their job!!!! I travel quite a bit and always stop at McDonalds all over and I have never seen something like this before!!! Please fix it!! read more

The service is the worst! I just went there and ordered 3 big breakfast... made me pull up for the last big breakfast... when we got home the one we had to wait for had NO eggs and NO biscuit! It is to far to drive back. The last time I went they gave my food to the truck in front of me and wanted me to pull up and wait for them to make more... its a drive thru... not a pull up and park! The McDonalds on Ruth Street in Sulphur is not worth going to! read more