The driest Big Mac I have ever had in my life. The fries were unsalted and disgusting. The guy in front of me ordered a McFlurry and she handed it to him but then when I ordered she stayed the ice cream machine was broken. Like hello I just saw this man order one. I pointed this out to her and she gives me a look like I'm insulting her. She says "uh, fine" like I did something. I eat my McFlurry I discovered 4 hairs and 2 pieces of lettuce in my food. I am never coming back here read more

McDonald's - This is gross - Fast Food Near Me - Southampton, New York

The food comes out thrown together. Hard to imagine the staff is well trained. With just a little more care the food would be ok.

Waited half an hour for 2 cars ahead of me in the drive through...I specifically asked for extra ketchup. After I was given my food I asked again if there was extra ketchup. I leave and go find a place to eat and discover not one single packet in the bag. Slow bad service. Never again read more

If you're going to charge me for sauce, I'm going to take time of my day to 1 star your business. Your prices have more than doubled for value menu items since Covid and the .50c/per packet is absurd. read more

They always forget my chicken nugget sauces and it's effing annoying. It is the only reason I get the nugz! Nugs without sauce is so gross.

Can leave less than 1 star review , worse mc donalds there could be . Waited 20 minutes for food, said something they lost the order. Waiting another 10 minutes for new order. Better off at burger king or a deli. read more

Don't bother coming here at night. There is literally one person busting her butt trying to do all of the work. They have two drive throughs and the second one never works. Counted at least 7 people "working" and still waiting a half hour for fast food. read more

Nice new accommodation. Good good service ok. Very popular and located in an easy spot to get in and out

Ordered two coffees, didn't bother checking the temperature of the coffees. Drove all the way back home and the coffees were freezing cold. Are you kidding me... on too if this one had milk when it wasent supposed to. Two large gentlemen currently work there and give me dirty looks every time I go there. An absolute awfull establishment idk why anyone would want to come here. Update, came back the next day and they got my order for two coffees wrong. Again. I'm done, how can you ask to raise a minimum wage for these people read more

Never once at the drive thru have I made it without a mistake. I need to be desperate to stop there. One time took three time to get large black hot coffee, another she kept handing me the wrong food when all I ordered was an egg mcmuffin and now tonight ordered 2 20 piece nuggets was charged for 2 10 piece and only received 20 but ended up paying almost 3.00 more for the 20 since I was charged 2 10 piece So done with southampton read more

I was just there and google says its open till 2am the sticker on the window says 1am and it was only 12am when we got there and the people inside said they were closed and told us to leave. Not cool man. read more

Preorder via your App, 10 minutes prior to arrival. Given special order code right away on my iPhone. I arrived at order window and gave my order code, but was told not in system. I showed them my order on my iPhone but was told to park my car and go inside to place order at inside counter. It was cold rain so I was not too happy about this. Inside the uniformed male manager was just ending his shift, but took prompt care of me. First he too could not locate my order in the restaurant computer, but after a couple minutes wait, he did find it and I was reassured no problem. There was no inside dining due to COVID, so I returned walking through the rain back to my parked car in the designated pick up order zone . After more than ample wait, still without lunch, I decided to drive back to pick up window thinking my meal was waiting there. Again I was told my order was not in their system! I showed them my iPhone with the exact order, but was told they could do nothing. I told them that a male manager had resolved the problem. They told me to park my car and to go inside again, through the cold rain back to the counter. The staff including who I believed was the new female manager insisted there was no male employed by their restaurant! I reminded them that about 5 minutes earlier, a male manager did indeed assist me. Nevertheless the woman in charge said no male worked there. I reminded her that I heard him just 5 minutes earlier while he was helping me, admonish the staff at take out window to drop their noisy chatter. Yet, again I was told no male worked there! I Preorder via your App, 10 minutes prior to arrival. Given special order code right away on my iPhone. I arrived at order window and gave my order code, but was told not in system. I showed them my order on my iPhone but was told to park my car and go inside to place order at inside counter. It was cold rain so I was not too happy about this. Inside the uniformed male manager was just ending his shift, but took prompt care of me. First he too could not locate my order in the restaurant computer, but after a couple minutes wait, he did find it and I was reassured no problem and that there was no inside dining due to COVID, so I returned walking through the rain back to my parked car in the designated pick up order zone . After more than ample wait, without lunch, I decided to drive back to pick up window thinking my meal was waiting there. Again I was told my order was not in their system! I showed them my iPhone with the exact order, but was told they could do nothing. I told them that a male manager had resolved the problem. They told me to park my call and to go inside to counter. The staff including I assume the new female manager insisted there was no male employed by their restaurant! I reminded them that about 5 minutes earlier, a male manager did indeed assist me. Nevertheless the woman in charge said no male worked there. I reminded her that I heard him 5 minutes earlier while he was helping me that I heard him admonish these same staff workers at the take out window to drop their noisy chatter. Yet, again I was told no male worked there! I told them I was not going to park car and yet again walk through the cold rain. A couple minutes later my lukewarm lunch was dropped off at my car by one of the staff. I have never had such an upsetting experience at this restaurant, where I frequently dine. The woman manager who replaced the fellow who helped me was condescending and failed miserably to help me get my lunch. I was made to feel very unvalued and was clearly lied to by her. I mentioned my experience to my office staff and two told me that there was a woman manager there for long time that regularly treated them with rudeness. Perhaps the same patronizing person who ruined my lunch yesterday. read more

So i was in my silver Honda Civic, and then I rolled down the window in silver Honda Civic. Of course we were going though the drive through. When I asked can I have a travy patty and then played sicko mode in my silver Honda Civic. Then the radio person started harassing me and my fellow sister. James Charles will never approve of this non LGBTQ environment. Then he through the travy patty on to my silver Honda Civic, and it was still making sicko mode. When he hit my car with the travy patty it broke the raido of my silver Honda Civic, and know I have to go repair my silver Honda Civic. I am really disappointed in this fine dinning establishment. You bitches also forgot one of my chicken nuggets. Don't pull a fast one on me sister. read more

A$$ holes gave me a Big Mac and charged me for it that I didn't FIng order and I asked for a side of tartar sauce it says tartar sauce in container and on the receipt but nope open it up and it's fing mac sauce a bunch of incompetent morons working there and these guys believe they deserve 20 an hour resiculous read more

I usually refrain from visiting any McDonald's because I have nothing but bad experiences at every location I've been to. However, I stopped by this Southampton location because it was on my way home and I did not want anything crazy big. My food was hot and all changes to my sandwich were correct. Manager even brought me my drink because I was too dumb to grab it myself and she was as sweet as I have ever seen any employee at any location. Food tasted fresh and the coffee is to die for. Store was very clean too as were the bathrooms. I am more than satisfied with the improvement since my last visit and I hope that it isn't just a one time deal. As for now, very good job by this specific McDonald's crew. read more

This is the SLOWEST "fast food" place on the island. Seriously a 10 minutes wait through the drive through. Get it together people. I could run that place faster with one hand and a bum knee. read more

WORST FOOD EVER!!! TERRIBLE SERVICE! When we got there, we ordered and once we got our food we asked the lady for more ketchup. She left to get some and never came back. The chicken nuggets we poop and tasted like rubber. I DONT RECOMMEND GOING!! read more

Absolute worst McDonalds you will ever enter. I waited about 10 minutes for soggy fries and a wrong order. I want to know why this McDonald's is allowed to swell French fries for $4.00. read more

Well, I went there tonight with my 2 younger sisters so since we only had a $25 budget for dinner. Worst service in the WHOLE WORLD! 1. Person on the loud speaker had this mono tone voice with a "I don't a fu*k! I HATE MY JOB!" attitude. So i ordered a 10 piece chicken nugget meal...large with a sprite ( I was sharing with my sister so calm down!). Anyways, did fast food change, or doesn't the drink come with the meal? I asked the lady if it was ok if we got a smoothie instead of the large drink. She said something in which I didn't understand. So here's my beef, she charged me the smoothie, whatever...i didn't care. But then I told her that i wanted a sprite that comes with meal and I'll pay for the smoothie. She ended up charging me for both drinks! I told her...these are my exact words, "Excuse me, but doesn't the drink come with the meal?" She told me that I could either have one and I replied that I want the soda then. Seriously.... with her really low mono tone voice and spanish accent, I was getting pissed off. After that whole ordeal, I was like, WHAT THE FU*K EVER!, I don't care...i'll pay for everything. SO yea...shit service. Oh....food was horrible...the fries were too salty and lukewarm and the nuggets were lukewarm as well and kind of hard. Oh yea... We went there around 7...maybe 7:15 pm. Food should not be like this....grr! read more

I hate being that asshole with nothing better to do than write a review on a fast-food restaurant (because who expects much when you go into one of these places anyway), but my father and I got straight-up yelled at in front of a packed restaurant by some geriatric janitor for trying to sit at a table he was apparently "cleaning." There was no mess and he was clearly shooting the shit so that he could procrastinate on moving onto his next task. I get that you're pissed at the world because you get paid dirt to clean people's greasy leftovers, but have some respect for paying customers who have done NOTHING to warrant your snide behavior. Kicking myself in retrospect for not asking for his manager. read more

I am extremely angry at this McDonald's. After my sister ordered chicken nuggets she became very ill. I would not recommend this McDonalds to anybody because a few dollars for chicken nuggets was not worth an entire night of vomiting. BEWERE OF THIS MCDONALD'S!!!!! HIGHLY NOT RECOMENDED!!!!! read more

Worst place EVER!! Went and picked up 3 orders, they forgot one order, tried calling back, according to my phone I hit redial 68 times!!!Our fries were cold, Big Mac was cold, and the fact that you can't talk to anyone is terrible. If any other restaurant had this kind of service they would be out of business. read more

They have a ton of flies everywhere it's an infestation. Food is always inconsistent even by company standards, often lately I've found the buns to be stale and chicken nuggets hard and not tasting good. They often mistake orders and give them to the wrong people inside , than someone returns the food and than they give you the correct order from the other customer when some other non employee obviously handled my food and they think it's ok . Clearly a health violation and against food safety. The workers are obviously not being properly managed by the owner / managers, too worried about volume and not about quality. I've had this situation happen to me multiple times throughout this summer and fall, and as soon as I can't see my food and another customer touches it i always tell them to make it again and the employees never understand why I'm making that request . Seriously considering calling the town health dept on them.... the food has to be tainted from all those flies. Side note: Expectations are not high for fast food in general especially McDonald's but this location really has a problem. read more

Went in here for a quick snack a few days ago. Is pretty much in the heart of Southampton. The place was clean as was the dining area. I can only give this place 3 stars because they screwed up my order (added cheese to my burger even though I told them no cheese). However, they quickly replaced my burger. Bottom Line: I really like this place. They have a pretty extensive dollar menu. It includes a double hamberger, the first time I've seen that on the dollar menu. Clean and good staff. read more

Awful drive thru service. I asked for a quarter pounder with no cheese, they put cheese on despite my order saying no cheese. I then tell them to take off the cheese but leave some of it on. Some of the workers here speak vulnerable English. Come on McDonalds.. read more

The new commercial is saying their food is now 100% real. What was it before? I love that the apple bags have like 3 slices in there. Way to go Ronnie McDonnie! read more

WORST CUSTOMER SERVICE EVER!!! There's this one lady that works there upfront that is so RUDE!!!!!!! Train your employees right! Hate the food here I got an oatmeal a couple of weeks ago and it wasn't cooked fully ! read more

I used to frequent there a lot. They usually have good service, sometimes they make a mistake. It happens with language barriers, but they always willing to fix it. With this in mind, I recommend checking your order on the display board. If it's right there, it'll usually be right in your bag. The food is, well average. It's not the best McDonalds, but it's well located and the food is edible which kept me coming. I'm sure that in order to get better service, they would have to jack up prices and pay their workers more. The only thing that I really have to check for, when I go, is that they give me a straw for my drink. This is the only unacceptable thing for me, despite any language barrier problem. I now have extras in my glove box which has alleviated the stress in that. read more

Very rude service, the cashier didn't even ask me questions. When I ordered a meal she said "large", "milk", it was like I was talking to a machine. I asked for hot sauce and didn't get it and they didn't give me the milk either I had to go back up to ask for it. It was extremely busy there and they only had 2 highchairs in the whole place so I had to hold my kids in my laps while eating. Food was hot/good. read more

Slow fast food and the two cheese burgers we got for our 10 minute wait were cold. Won't come here again.

the food quality is horrible!! my wife brought home cheeseburgers with no meat on them!! 3 out of 5 were missing meat.. i was short change several dollars last time i went.. stay away go to the newly remodeled burgerking across the street much better quality fastfood!!! read more