Typical McDonald's on the highway. This one is near the casino so it's in a pretty good location easy on and off. I just went through the drive-through. They were very friendly a little slow because they are a part of a gas station and therefore a little smaller. The food came out hot and fresh as expected. read more

It took 7mins to pay for my order with cash. No one acknowledged my presence, even after an employee walked right past me. Trash is behind the counter, and in the lobby. There isn't anyone in the lobby except the three customers waiting for food. The service , and the Ambiance is unacceptable! It's 3am. This store should be spotless. read more

McDonald's - Trash and fries behind the counter. In view of customers - Fast Food Near Me - Shelbyville, Indiana

Awkward to get back onto the highway from here. But definitely a place to stop stretch your legs get stared at by creepy old men in the lobby. Its a Mcdonalds in the midwest what are you really looking for. The foods consistent. Clean bathrooms. A staff thats scared to interract with people unless you show them your not to be feared. These are all normal human things , not complaints. If your going east on the highway from here may god be in your rearview mirror. The roads from here are shaped like hellen keller drew em. read more

They did a great job on my Big Mac hot and greasy and the fries as well. And they were super busy Thanks guys read more

McDonald's - Big Mac - Fast Food Near Me - Shelbyville, Indiana

Absolutely horrible service. Sat in the drive thru for 15 mins for a cheeseburger and a fry. No one was ahead of me.

Who doesn't like McDonald's? Well at-least the fries. There was a longer wait time at this location. Many of the staff were senior folks. Unfortunately they couldn't hear me and only had one speed while working. I got hash-browns, and the kids gots McGriddles and biscuit sandwiches. read more

McDonald's - a hand holding a bag of food - Fast Food Near Me - Shelbyville, Indiana

Worst service I've ever experienced, they canceled my order because it was for drive though (they had closed the drive though) so I went inside to pick up my food, 15-20 minutes later I ask where my food is and they said they canceled my order because I didn't "flag one of them down fast enough." I work nights and the only time I was able to go in was at 3:30 during my lunch break, they took so long that the menu switch to breakfast so they wouldn't make my food anymore read more

Very awful been here for 15 minutes and still not received food they told us to pull up on spot 1 in my option worst Macdonalds in America and we have a very simple order just a quarter pounder with cheese ordered through drive through don't recomend zero stars if I could rate that on here. Do not waste your time from Remington read more

I have never in all my life seen someone so slow and disrespectful to there customers and still have a job let alone be in a management position. On top of that she was so bad at one I quit going to that McDonald's all together for them to move her to a different location that is busier then the last . Instead of changing locations again I'm just done with McDonald's all together. Sheryl has cost you yet another customer read more

Very strange cashier who didn't know that it was buy one get one for $1 breakfast sandwiches. Seemed a bit unconfident.

If I could give zero stars I would. Very unorganized,understaffed, bad attitude with horrible service. Nice facility, unproductive workforce. Example: I pulled into the drive thru at 5:20 pm. Two cars in front of me and got my order in at 5:50pm. Don't stop here if you're in a hurry. read more

Don't go to the inside they don't care how long you have to wait for twenty mins they I had to get mad and ask if I was ever getting my ice cream must of gave it away because it wasn't on their board sad when they can't get a simple ice cream in less than 3 minutes after ordering if the manager actually managed her people then maybe the whole restaurant would be able to get their stuff in a timely manner not just those that do go threw the front cashier with no name tag is a joke can't hear him and he sets food down on counter and walks away from it without saying anything if I owned the place I would fire them all and start over IT's call fast food for a reason it's supposed to be fast read more

As previously posted this must be the slowest McD's in Indiana the line at the drive thru was Back to the interstate, had no idea where the Line inside started, there were people standing And waiting everywhere. The mix up on orders had to be seen to be Believed. I won't be checking in here again. read more

The food was fast and hot, the coffee was good, and the staff appeared to be following COVID safety protocols! What more can you ask of a McDonalds? read more

So first off food was great. But i ordered 1 big mac meal and they had me park??? And 4 people got their food before me. Always rushing but dont expect to get quick service. Employees seem nice though. read more

this was one of the best MMcDonald's I ever been to it was great customer service and i was in and out

Been in this area my whole life, the entire time this McDonald's has been terrible, the drive through is closed a lot, the food is always cold or unfresh compared to other McDonald's, they always take a long time and the people that work there can't use their heads or be kind especially at night. Today I waited about 30 minutes for food then it was cold, when I complained they asked me to leave instead of remaking the food properly. read more

This location is attached to a gas station. It's pretty spacious, but when We visited midday on a Tuesday in late February it was busy enough that we got the last low top tables. There are high tops along the windows in the front. The bathroom can be found in the gas station and has a nice baby changing station. Instead of folding down from the wall, it's built into the counter. It feels very secure. read more

wish i could give it zero stars. was on a road trip and stopped for a meal with my family. worst tasting mcdonald's i've ever had my entire life. we were waiting to get our order taken and no one was at the register for a good 5 minutes. incredibly dirty restaurant as well and it wasn't even busy. the garbage was overflowing!!! to top it off, they wouldn't accept our two dollar bill!!!!! read more

This review is for the drive-thru. Food was barely warm. I ordered a McDouble no cheese. Received a McDouble WITH cheese, but none of the other fixings. Husband got what he ordered. Again, food barely warm. read more

Made our coffees amazing!! Super friendly too! Ya never know what you get when you stop at McDonald's but this was a great experience, especially at 5am. read more

Just updating...Yep it's still only worthy of 1 star, the newness has worn off so there are no more excuses. The problem is that they treat each customer as if you are passing thru from Canada and that they will never have to deal with you again, I'm a local and it's always the same thing.... If you go to the drive-thru at this McDonald's, EVERY single time you will wait a minimum of 20mins. Annnnd there is a 90% chance that they then will make u go park and then wait for your actual food, so tack on an extra 7-10mins extra! 9 times out of 10 this WILL happen. You've been warned! read more

I'm typing while sitting in the drive through line-- so far 25 min! No joke. I can't even pull out bcuz of the cars in front of me and behind me. Just wanted a coffee and now I'm late for my son's basketball game. Just. A. Coffee. Ugh read more

Very disappointing. The wait was longer than it should have been. My Big Mac wasn't even warm. The fries probably sat there for awhile too. I asked for extra ice in my sweet tea and I got literally two pieces of ice.... asked for more. I might as well have left it as it was. I wouldn't have posted this but come on seriously. How hard is it to have good customer service & food? read more

This is the worst McDonald's I've ever experienced. There wasn't a clean table, trash was running over, and the drink station was a disaster. We waited for 15 minutes for our food. Half of it sat on the tray for about ten minutes before the rest was put together. And then my sons happy meal had no nuggets. There were plenty of employees but they were too busy having idle chit-chat to get anything accomplished. I do commend the young man who was sent out to clean the dining room while 6-7 other employees stood around doing nothing. read more

Terrible service. Very slow. Socializing to much with each other. Food not warm enough.

For the 3rd time ive stopped here for breakfast while fueling and stood there for twenty minutes while employees look at me but dont come and take an order or anything. Do not come here trash service and trash employees who truly dont care read more

This is one of the worst I've seen! Slower than a snail on ice! I requested the owner contact me a week and a half ago, no response. This is a franchise store. I guess I need to start calling the corporate ladder. read more