Had a bad experience at the McDonald's drive-thru on Broadway, Lemon Grove. Came to this McDonald's right after for a redo.... This time I got down. I wanted to order a happy meal with a Hello Kitty Toy. Looking for toy # 1, 2, 5 or 8. The employee at the cashier confirmed they had # 2. I was able to proceed with my order & had no issues. So grateful for the kind service here. Also that the employee took just a few seconds to verify what they had. So greatly appreciated!! read more

See all

Not surprised this McDonalds has 2 stars! Frankly, that's a better rating than I would've given. Earlier today My wife and I picked up some Mickey D's for our daughter who's got a cheer performance later this afternoon. The order was simple- (1) Spicy McChicken meal with ranch dipping sauce and a blue slurpee. Side note: they charge you an additional 0.60 cents to upgrade to a slurpee. After paying, the girl noted they were all out of blue slurpees. She asked if we wanted a coke slurpee instead. We obliged. Then she returned and informed us that they were all out of coke slurpees as well. Mind you, this is not the first time they run out of any kind of slurpee! It's definitely trending at this location. But wait, there's more, the girl had the audacity to still ask if I wanted a drink! Why of course I do, I already paid for one and technically my meal already comes with one! Need I say more... read more

Placed an order for a few people on the mobile app. Drove home to find out half the order was missing. At this point I looked into the app to see how to request a refund for the two items, which then tells you to get in touch with the store. The phone number takes you to a automated phone directory, so there's no way to resolve the issue without going back to the location. Funny little run around there. read more

I've been coming here for years now and it has changed a lot. But the prices are good, service is about the same some days better than others, cleanliness is above average. If you haven't already you should get the app. There are lots of good promotions and free food. 2026(6) read more

See all

I cannot express how happy I am with two of the employees from this McDonald's they went above and beyond with their customer service they well deserve the five star if I can add it a 10 stars I would two young kids make my coqueta so happy as she is I used to going through a drive-through with me to get food and she always gets spoiled. What's a little sad that she didn't got her pop cough but one of the employees come out with out with light up her day. read more

If you are blind, have photosynthesis seizures, an intellectual disability, etc...beware of this location. (I was assisting someone with special needs. They were denied the right to order their food at the register.) I am deeply disappointed by the treatment my disabled client received at this location on 5/15/2026 around 11:25 AM. We were told that customers were not allowed to order at the register and were forced to use the kiosk system instead. My client struggled with this situation and was essentially denied the opportunity to place an order directly with staff. What made this especially upsetting was that moments later, another customer walked up to the register and was allowed to verbally place her entire order with an employee without any issue. When I questioned the inconsistency, the employee stated, "That's because we're really busy." Being busy does not excuse treating disabled customers differently or refusing basic accommodation and compassion. There was no apology, no attempt to assist, and no empathy shown by the employee who initially turned us away. California businesses should understand that accessibility and reasonable accommodation matter. The experience left us feeling humiliated, dismissed, and unwelcome. I hope management properly retrains staff on disability accommodation, consistency, and respectful customer service moving forward. YOU ARE BREAKING STATE and FEDERAL LAWS! To add insult to injury, they brought the wrong order to her table! Our hands clearly touched the items as we tried to navigate the tray. When I brought it back to the counter, they took the items off that were for another customer and walked them over to his table. Disgusting. read more

McDonald's - Order - Burgers Near Me - San Diego, California

See all

I don't know what kind of magic this McDonald's runs on, but the food here is always hot, fresh, and tastes like happiness at 11 PM. Every time I go through the drive-thru, it's like they just knew I was coming -- my fries are crisp, my burger's warm, and the ice cream machine is actually working (rare miracle, I know). The service? Super friendly!! The drive-thru is quick, even when the line looks long. Ambience looks fine too, from what I can see through my car window while I'm devouring my fries. Also, can we talk about how generous they are with the ice cream? Look at that swirl! It's practically a skyscraper. Whoever made that cone deserves a raise. 10/10 would happily risk brain freeze here again. read more

McDonald's - ice cream - Burgers Near Me - San Diego, California

Terrible McDonald's, first and foremost is extremely dirty, the restrooms omg ... secondly they make you wait for all reasons even if they are not busy they don't believe that our time is valuable third customer service is non existent they are terrible if you try to ask them a question is like your bothering them instead of them doing their job if you ask for the manager they will deny you the right and if you are lucky to talk to the manager don't think they will be any helpful be abuse they are not read more

Fast service on the morning through the drive- thru. I believe the manager takes the orders. He's funny. Been there 2 times in the morning before work and he is chipper! Today at the pick up window though, I want greeted at all. The worker was busy having a conversation with other employees. I had to stop her before she closed the window to ask for condiments. She didn't even say bye have a good day nothing. read more

See all

Ordered a simple 20 piece nuggets and had to wait 35 minutes just to not even get my order.

This place is low key disgusting and customer service is a NOOO BASICALLY you can only order at a KIOSK and not at a register per usual And 2 out of the 5 kiosk were out of order so there was a line to order at the KIOSK which defeats the purpose because the signs say AVOID THE LINE ORDER AT THE KIOSK Womens Bathroom is gross !! They have a lock on it sooo that means they can monitor who goes in and out and yet it's still disgusting Food was hella salty and why did I have to ASK for napkins and ketchup It's common sense all orders need napkins and if you order fries you need ketchup So why not have those condiments readily available at hand ?? Make that make sense You don't wanna be bothered with a in person order hence the kiosk but I have to bother you for napkins and ketchup read more

The service was okay , but I rate it so low because I am someone who watches the diet plans and they put mayo when I allowed no mayo , I specifically specialized the chicken sandwich in a specific way and it's like they never cared , customer service and workers need to be retrained because that's not professional at all , I rather go to the La mesa one then this one , sorry guys ! read more

The staff is extremely rude . I even have family who lives near and had had the similar rude experience as well.

who ever is that dude and lady working the drive thru , deserve a raise straight up . fast drive thru I've been thru . great customer service ! read more

I've never had an issue with service here, but the food is so bad ever. SINGLE. TIME. I don't know how they accomplish to do that, I had to throw away almost all of a large fry I ate maybe 6 of them they were all hard and stale, same with the nuggets why are they always so stale? I NEVER have felt the need to leave a bad review somewhere but I've never gotten such consistently bad food from a fast food place, I only go when I'm so desperate and I don't know why I even do it at this point because it's so horrible I regret and hate myself every time for going there so read more

update - fix your drive thru menu screen. its broken and according to employees its been broken forever and when asked when its going to be fixed the young lady said she just worked there lol wow read more

McDonald's - Burgers Near Me - San Diego, California

Of all the McDonald's I've been to this has to be the worst one. I hardly come to this location but had to this time because of rush hour traffic. First of all, their drive-thru menu screens are broken. They flicker and you can't really see your order to review it before you move on to pay. Secondly, I ordered a chicken nuggets happy meal, which I don't normally do so I'm not too familiar with the choices. So the employee asked me something through the speaker, which is hard to hear, so I asked "Did you ask me if I want 4 or 6" to which he replied the same question as if he was a robot instead of answering yes to my question. Then, he didn't ask me what dipping sauce I wanted so I told him I needed ranch and sweet and sour. I moved on to the pay window and get my food only to find out when I got home that there was no dipping sauce and I had apple wedges in the box. I seem to remember the employee asking in the past if I wanted apple wedges or double fries. Worst McDonald's experience. This location has messed up a couple of times. I don't really have this bad experience at other locations. read more

Just had the most pleasant experience at this McDonald's location on Euclid. The manager was so kind and in such a great mood especially being so early in the morning and the food was quick which I loved because I was in a rush. Definitely coming to this location again! read more

Horrible service and quality control. Every time I've eaten or ordered at this location, something has to be missing or my order is incorrect. No straws, missing cheese, missing hash brown, missing toy. I can express that there is no excuse for this. My first job was at McDonald's and I can tell you that quality control and customer service are the main goal. Food preparation is extremely simple and the machines do most of the work. Hopefully they get some capable people in there and things turn around read more

McDonald's - NO CHEESE - Burgers Near Me - San Diego, California

See all

Ima tell on yall workers for giving me cold fries lately. This used to be the best McDonalds ever. Stop floppin and bring it back pleaseeeeeeee lol. I'll change my rating once I see improvement :)) read more

bruh this location did me ... why i pay dor a large meal and wait till u can see what they gave me a joke my sister and i laughed when we toom it out saying oo maybe they fell in the bag NOPE THE BAG HAD NOTHING it wss today 10/22 at 7:40 ish read more

McDonald's - A PIC OF PUR "LARGE" fries - Burgers Near Me - San Diego, California

reeeeealllyy hate how this is the closest one to my kids school. this is the 3rd time in a row where our food is missing. first two times, we went inside and had to ask for it. this time, i drove off. don't know why i expected any better. everyone is miserable there, so i guess i gotta be unhappy too. read more

Every time I order at a drive-thru, I usually end up missing items from my order. I have to check right there to ensure I have everything I requested. It's strange because I always miss items from my food order, but I never receive anything extra. read more

I've been here several times, and it's not too bad! To kick things off, I will say that McDonald's has great breakfast sandwiches and good breakfast food in general! However, McDonalds is just not that good of a restaurant on the lunch and dinner side of things. I mean, everything except for the fries which are actually delicious, and Mcflurries that are great too, is actually trash which makes sense since the only thing on the floors of most McDonalds locations including this one is trash. Their chicken sandwich is definitely not one of the better ones in the fast food game either, and I'm not even sure their burgers contain real meat because it certainly doesn't taste like it. They are actually disgusting. And, everything is so expensive! It costs like $6 for a small fry. But, the employees are cool here, and if you come, go in the morning to get a McGriddle. It's the second best breakfast sandwich in fast food behind Starbucks' double smoked bacon gouda egg sandwich. Of course, that's just my opinion, but still, I'd recommend getting breakfast here over dinner any day of the week. Overall, not a bad spot. read more

This place was rude. I was waiting in line when the customer in front of me was returning her food because she saw the manager drop a hash brown she pick it up with her bare hand and put in the little bag and gave it to the customer. The customer was telling her what the manager did and the manager got mad. The manager then started saying that they were lazy for not cooking at home, she kept repeating that a lot and a lot of other bad words. That maybe the customer didn't know how to cook. The customer only said that wasnt right that the employee does things when the customer doesn't see. The other manager a male didn't say anything just saying that the customer was wrong didn't offer to give money back or anything. They just told the customer they refuse to service her. After seeing all this when I got home my order was wrong, I was missing food and I was like they going to treat me the same. I'm surprised those managers still working there with that service. read more

I come here when im runing late and cant cook breakfast. They are so busy they dont care. Food is sometimes burnt, they miss items, no napkins or condiments in bag, their system goes down. Today i got my order and rhe burger was not even wrapped correctly it all gell apart. It sucka bc i do pick up and i never notice until i get to my destination. Mcdonals app customer service does not care read more

they just be choosing when to close and when to be open. it's 1:15 they're supposed to close at 2.

I remember when this location was the busiest place during breakfast. I stopped by today 9/25/24 for a sausage mcmuffin with egg, and this is what I got. I am very disappointed again, and this is why I remember that I don't come here anymore. read more

McDonald's - Burgers Near Me - San Diego, California

See all

Worst McDonald's location I've ever been to. Customer service is trash. There's been multiple times my order's been incorrect/ missing items. Always have to check my bag before I drive off. And then no apologies for incorrect orders either. Tonight 4/16/23 around 8:15 pm I drive up and give a deal code that I always use through the app for 2 medium fries with the purchase of 20 pc nuggets. And in addition I got a quarter pounder and mccrispy. I pull up and the male cashier reads the order to me.. quarter pounder, mccrispy, and 1 medium fry. I was like it should be 2 medium fries free with 20 pc nuggets. He said it's for 1 medium fry. I showed him the deal on my phone, he enters in the items into the computer individually but can't seem to figure out how to work out the deal. So he leaves to go get a lady who I am assuming is the lead or manager, I told her what I ordered and she looks at the screen and says there's no deal. I had to show her it on my phone too. She said she needed a code, but since I redeemed the code when I originally made my order the app won't let you redeem another one for 15 minutes. So then she told me I had to wait the 15 minutes or pay for it as is! Absolutely ridiculous. Her whole attitude was rude and unsympathetic. She was really of NO help at all. Her whole demeanor and handling of the situation pissed me off so much it lead me to even write this review. Won't be coming back to this location. read more

If you order a 'special request' from this location, be careful. Because it may be too overwhelming for the line staff. They'll put the extra ingredient you ask for, but will leave everything else out. On top of that, everything here is a little more expensive than any other McDonald's I've been too. So now they want me to bring the sandwich back to them tomorrow. Nobody has time to set a sandwich aside in their car to go bad and return it back to a McDonald's on their lunch break. It's not like I'm a regular customer and it's part of my usual routine to just stop by and wait at their slow drive-thru on a daily basis. Do better Euclid McDonald's. Y'all are trifling, gully, and slippin' on paying customers. read more

Euclid ave. Walked in today. Been here a couple times. Super cool, nice & friendly staff. It's also a plus that the Manager is Professional & Competent. Special mention to Marisol for her Outstanding customer service & great attitude. You can tell she cares about her job. Thank you! Salute. read more

See all

Worst McDonald's experience ever. My kids requested McDonald's for lunch so I thought why not. I order through grubhub 2 cheese burgers with no pickles or mustard and when I got the cheese burgers it was missing the patty! I'm sorry but I don't know how someone gets an order for a cheese burgers forget the patty the most important part! How it is possible they made it and thought bread and cheese look legit let me give this to a customer without double checking the order. read more

McDonald's - Cheese burgers with no patty. - Burgers Near Me - San Diego, California

I have a bone to pick with this McDonald's. The only reason why I go back is because it's right by my house, so it's continent. Their system for using the McDonald's app is horrible and they never take off my rewards, so I end up paying for the whole thing. It's happened to me twice where I'm in the drive through, and they think I'm lying about my reward and I've had to pay for the items because there's "nothing they can do." They have also been selling their fountain drinks without carbonation for months and will hand you the drink knowing well that the drink is not made correctly. They will always give me cold breakfast. Who knew hotcakes were served cold and stale? If I could give 0 stars, I would. read more

Says closes at 2am every day- came at 1:18am today 10/31 and was told they're closed for the night. Need to fix their hours.

Extremely terrible service from the Drive Thru crew . Unprofessional, disconnected from guest service . If and when these individuals engage in any conversation, it's rude or insensitive. Young man with the Blue Cookie Monster beanie is the ONLY EMPLOYEE that is sweet and treats you with kindness . Has no problem addressing any concerns and correcting / recovering the rest of his crews shitty service . This guy deserves a raise and a management title . I've expressed my concerns before to McDonald's and this store's manager about the horrible service I've received here but my voice and complaint was not heard . Not even an apology read more

One thing is an attitude from customer service the next is not double checking bags for all the food to be in there and me going back more than once. No boxes for certain food items but also no common courtesy to say that it's wrapped in something else with no sticker either. Also since this establishment charges for extra sauces randomly they will also forget your sauce for nugget's. Get it together. Plus this is what my burger looks like. Doesn't seem worth the money one and two I work a minimum wage job but fast food can get up to 20 an hour in a couple of months but can't do your job right? I'm never going back here and highly suggest if you don't have patience and don't like your fries cold than don't bother to spend the money here. read more

McDonald's - a hamburger on a piece of paper - Burgers Near Me - San Diego, California

Probably one of the worst location this franchise can have... they never fail to miss an item or condiments. It's truly unfortunate.

Me and my daughter had got food poisoning from here. Don't order food here you might get food poisoning too.

My boyfriend and I love McDonalds but hate to say it , we found a bug in our drink. Can't be making this stuff up. It was so sad because I literally love this drink to later have to throw it away due to this incident. What a waste of my money. BE CAREFUL WITH YOUR DRINKS!!! read more

Not having mc d's in a long time i went here for a late night drive thru dinner, ice cold fries, wrong dipping sauces. Definitely not worth the drive or money. read more