I don't check-in at fast food restaurants, but this experience was so awful that I wanted to leave a review. The manager (didn't catch her name, on duty at 1:00 4/3) left the team during the lunch rush, announcing "I'm outta here!" She then proceeded to fill her drink, blocking the area from the paying customers. When she was done, she spent more time blocking the area while chatting with a friend. Also during this time, another employee stepped in front of me to get a drink, laughing with the manager. Horrible leader, terrible behavior. I ended up having to get water because the sodas were so "over-syruped" that they were undrinkable. They were out of unsweetened tea, which is what I ordered. The fries were undercooked and didn't have any salt on them. The standout if the restaurant was the 4-piece chicken nuggets; they were pretty standard. The floors in front of the cashier, drinks and all the way to the bathroom were filthy. They were so greasy that customers had to watch their step. The women's bathroom was out of toilet paper and the garbage can was overflowing. I really hope the local franchisee sees this review. read more

Ordered on the app and got curbside. Food came out SUPER fast!!! The food was hot and fresh so was happy, especially with the chocolate chip cookies which tasted like they just came out of the oven. PERFECT!!! One problem was that they forgot the ketchup packets and shorted us a couple ranch packets. No worries since we were still in parking lot. That type stuff happens and to be hones that was first time my app order has been wrong. read more

Stopped in for breakfast on the 4th. Pleasantly surprised to find this McDonald's was friendly and efficient. Greeted with a smile when we wanted to order from the cashier and not a kiosk. Very clean bathrooms too! read more

I came to get some nuggets and then I was gonna get a soda but when I turned around to go get it, the manager said that they close the door and that it's locked. Note,she's outside smoking a cigarette and she was right in front of the door like that is so rude then she looked at me like I was not accepted here reason I think that is because it says 12 o'clock and it is clearly 1123 so that means I have at least 40 minutes to get what I had to get but she insisted I go through drive-thru read more

McDonald's - The door is locked before 12 - Fast Food Near Me - Saint Clair, Missouri

The most dysfunctional McDonald's I have been in since I started traveling from the West Coast four days ago. This thing is a variable nightmare. Avoid at all cost. I asked this girl for a napkin, and she went back to her employees and complained about it loudly; beyond the pale. read more

Stopped by today and ordered 2 regular cheeseburgers.. one was fine it was hot and looked good. The second one was squished, cheese not even melted and cold. Looked like it was literally taken from the trash can. read more

I have never written a review but omg the amount of hate I want to send over here with the way I got treated. I had ordered food and needed to to be cancelled, because I wasn't going to make it in a timely fashion. The food wasn't made yet, so I thought it would be fine so I decided to call them. I explained I wanted to cancelled and the young lady hung up on me not once, twice but three times! read more

The playland was clean. The staff was friendly. The food was hot and fresh. We will certainly stop here again when we a passing through this area. read more

Ordered one sausage biscuit, decided to step inside for order. The manager/ runner was so laser focused on clearing drive though she neglected everyone in lobby. I was inside for over 20 minutes while my sausage biscuit, and everyone ahead of me's food died in the warmer while she cleared the drive through. I watched a mobile coffee order wait 15 min til she casually made it while lane two headset worked just stood there and could've handle McCafé orders or lobby. The worst customer service, the worst motivation for any kind of timely service and biscuits harder than a rock. This locations owners DOES NOT CARE ABOUT CUSTOMERS, it's a money game. read more

4 stars for a McD's?! Have I lost my mind? Well as far as McDonald's goes I rate on 1. Service 2. Cleanliness Clean restrooms! A sight for sore eyes traveling along I-44. Thank you! It was a very busy day at this McDonald's. I knew my food wouldn't come out quickly. But when I did get my food I was given two extra Apple packets. I thought that was nice that they considered how long I had waited. Also the lady at the cash register was very nice and also made sure I got my apples instead of fries which apparently isn't really an 'option'. Keep up the hustle, McD's staff! read more

This was a better experience at this store than I have had recently at other locations. The order was prompt and correctly filled. We needed a quick stop for a bite to eat, and that is just what we found here. read more

McDonald's - a kite hanging from the ceiling - Fast Food Near Me - Saint Clair, Missouri

the apples are HORRIBLE!!!! There is dirt in the apples and there are bugs in the ice!!! The chicken nuggets have wheat grains in them and they are not cooked!!! And the fries were hard!!! NEVER going again! read more

I got the best service I have had at a fast food place in a long time. I was driving late and just needed a soda to stay awake. When I got to the pay window my soda was waiting for me and I could skip the second window but by then the others wanted water so I asked for water and they said sure. The wait was really short and when I got to the next window all my waters were waiting for me. The lady at the window was smiling and they didn't make me feel like a jerk because I only spent a $1.08 Way to go guys! read more

It really can't get any lower. The trash is full, trash and food everywhere, all over the floor, it's disgusting. This is supposed to be the kids play area. Team members were notified of the mess but instead stayed and talked to boys in the front area. read more

McDonald's - Not quite the sanitary play area you want your kids to play in... - Fast Food Near Me - Saint Clair, Missouri

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We just got kicked out of the McDonald's in Saint Clair, MO for eating lunch inside the restaurant. I wouldn't have minded so much if they had made it clear that you can't eat inside. We would have gone to a different restaurant. Instead, they taped off some seating while leaving other areas open for people to sit down and eat. So, halfway through our meal they came back and told us "there's no eating here." Thankfully, we were finishing our food, but our little girls were only halfway there. You would think they would have chosen to give us five minutes for our girls to finish up, but they decided it was worth it to kick us out instead. read more

slapped. slapped harder than my mom. my dad. my girlfriend. my brother. sister. dog. cat. read more

McDonald's - this hit different - Fast Food Near Me - Saint Clair, Missouri

Service was fast, super actuate, and gave a ton of sauce! The girl at the window commented on my hair, which is rare for me. I remember coming here twice two years ago the day before my bday. Just like this year! read more

Absolutely the slowest McDonald's I have ever been to in my life. I'm writing this as I've been in the drive thru for 25 minutes now and there are still two cars in front of me. read more

Absolutely the worst crew in the area, every order at the drive thru is not correct. Nasty people working here.

Generally, my drive thru order was fine but I can't for the life of me figure out the process that led to me getting my fillet o fish with ketchup on it instead of tartar sauce. read more

Not to freaking bad Ronald Mcdonald! Your flippin terrifying clown. The food is so good, and it puts me in such a good mood that if I'm taking a spacial lady there on a date I might even let her get a meal instead of having her eat off the dollar menu. As some of the other reviews stated, the food is standard McDonald's food. 9/10 times the the food is hot. Although there usually is food on the floor and such I feel that Is not a negative thing, but rather..... A think of peachy delight. I love the smell of McDonald's, I don't why but it's always excited me. And the French fries all over the floor add to that, I think. Grease, salt, and potatoes; I'm getting hungry. The French fires are greasy and salty.... But that's what makes McDonalds French fries so incredible right? YES. I love the grease on there food, though it will most likely be the cause of my heart attach and early death. Man I'll tell ya what; a quarter pounder, a large frie, and a large vanilla shake to drink (and dip fries in) is one of my go to meals when Im dining there. Oh and that one chicken sandwich club thingy is splendid. I dig it. read more

Drive thru had three cars ahead of us. We waited for four minutes after ordering and never got to the first window. So we left.

I dropped a man with nowhere to go off here so I could get him food as I was on my way home 5 minutes out I called to ask them to put him on the phone so I can tell him to stay put I found some where for him to stay the lady said okay ill find him and tell him mind you he was dinning in so had to still be there then she disconnected the phone so I couldn't call back and by time I got back he was gone good job people now he gets to sleep outside when its 40 degrees and all he had was a hoodie smh people are so ate up nowadays read more

Someone jizzed in my big mac and there was a dead roach in it and I almost gagged. Nastiest place in the world never go here the food is trash!!! read more

We stopped by around 9 o'clock on the 16th of December. At that time the hwy was closed due to ice, and the place was full with stranded motorists. I too was one of the stranded people. I was waiting in line to order my family's food, when I overheard the manager ( a woman in her mid fifties) telling one of the stranded people that this is not a shelter and she would have to find some other place to go, since she was closing soon due to food supply issues, she said maybe try the taco bell they would probably stay open till 1 am. The person was worried about her and her family and the bitter cold outside; the manager told her once again this is not a shelter. Next the manager went to try to lock the doors so no other stranded people could come inside. She was having a difficult time getting the door to lock and totally lost it saying very bad words and going back behind the counter to fill more orders. After a few minutes she returned to the door to try again but still unable to lock. More bad language, she went back behind the counter and sent two other employees to lock the doors, they too were unable to lock the doors so they blocked it with a table. It was so sad the stranded people were turned away with possibly no place to go. In my opinion even if they ran completely out of food, the right thing to do would have been to give the people a place to avoid the weather and maybe offered coffee to the people in need, but not this lady all she was only concerned with getting the people out so her lazy self could go sit down. Very sad and my family will never return to this McDonald's read more

Just left the drive thru and we were sitting there waiting for the girl to get off of her phone. The fries are always nasty here as well.... service sucks!! This was not the first time we have had to wait for someone to get off of their phone. If I could give negative stars, I totally would. read more

Whether I come inside or go through the drive thru to order they never fail to mess up my order, and give me uncooked, not even full fries. Now I'm not expecting a high class meal but I at least want the meal I ORDERED. If there was a choice to go negative in star rating, they would get negative five stars. Never again. read more

Worst McDonald's in the history of McDonalds. Slower than slow. Constantly the wrong order. Shake machine never works, so don't even ask. I live locally, so this is not just one bad experience. Patronize at your own risk. read more

Waited 10 minutes to the window to pay. Another 10 minutes to get to the pick up order window only to be ask to pull forward and wait for my 6 piece tenders and a single ice cream cone. After waiting 15 minutes (I tried calling the store 3 times from my cell phone and the phone line was busy. I believe they take the phone off the hook) they brought me the wrong order. The boy went back to straighten out my order. Another 3 or 4 minutes pass and he brings me my order. He said they took down my order and it was discarded. Finally, I get home to find out in my order is a giant order of French Fries that was not ordered. Tenders are over cooked! 45 minutes of my life I will never get back. read more

My fries taste like crap cashiers was rude and cookies are cold seems like no one was doing their stuff right at all. Congratulations you're the lowest of low. read more

When I was placing my order I was asked by the person behind the counter what is that. She didn't know the name of the meals also I ordered a soda did not receive it but wasn't charged on the receipt. read more

It's your normal McDonald's on a major highway. Used the drive through and the total didn't match what we ordered, so that had to be corrected. Didn't take too long to get what we wanted. Bread a little stale but overall not bad. read more