Why do we continue to stop here? App Order to go for breckfast, two of four sandwiches were wrong! Hash browns cool. But we're gone so they don't care! read more

First thing I notice is the outside smells like shit only around the building the bathroom was full of piss and had some random guy in the corner watching the bathroom the whole time I was in there it took them 15 minutes to make a snack wrap meal I was getting hounded with flies the whole time I waited in line I'm gonna guess the food is going to be ass well sure enough they didn't bring me a drink and there were literally flys on the tray as they set it in front of me (shouldn't of been on a tray I asked for takeout) I have lost my appetite at this point and just threw my meal away read more

I am a customer I'm saying this the manager Ronda is very rude not polite at all. I orderd food and she threw the sauces at me rudely could have handed them I will take my business somewhere else and it's very badly toxic place to work I used to work there. Do not recommend going there to work or eat read more

You only messed up my order once but I'm not mad the food is delicious the service is good read more

McDonald's - School - Fast Food Near Me - Russell, Kansas

Crispy chicken was very good. Wife had the regular and I had the spicy deluxe. Both were excellent but note the "deluxe" is messy if you're eating in your car. Lobby was open for ordering. Not sure if dining room was open. Service at the drive through was very slow. Very easy access on and off of I-70. read more

I was passing through Russell while coming home from college decided to stop for some food and my parents will usually order food for me on their apps that they have since I'm in college and don't have the money to go out to eat As we have done many times before my dad ordered on the McDonald's app for me to go pick up my food. I waited patiently for about 15 minutes and still hadn't gotten my food so decided to ask the lady at the front went and got her manager because my order wasn't showing up As this has happened before, because my dad forgot to click I'm already here When the manager came out, she was very, very, very rude, telling me that it Wasn't possible for my dad to order me food without his phone physically being there I had told her that we do this all the time where I go to school and whenever I try to explain the situation, she would continue to get rude and snobby and finally told me she was going to call the other stores and just walked away without offering me my money back telling me she's sorry for the inconvenience or tried to help me out in anyway some of the worst customer service I've ever had. Like I said where I go to school, we have two McDonald's and me and my dad have never had a problem with him, ordering me food and me picking it up until today at this location. read more

Fresh, hot breakfast! I was actually impressed not a whole lot more to say except that MacDonald might make it worth a quick stop

Clean restaurant with fast and friendly service. I stopped by this McDonald's to grab breakfast while I was on the road traveling and was able to get my food quickly and served to me with a smile. I love the tv monitor above the front counter that shows what orders are ready for pick up and what orders are being worked on. My breakfast burritos were great with the hot and mild salsas they gave me and the caramel frappe was delicious! read more

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Absolutely the best service I have had at any mcdonalds to date. The drive thru was fast, the cashier was friendly and courteous. And my sausage mcmuffin was the best I've eaten. The muffin was hot and soft, cheese melted over hot freshly cooked meat. My carmel frappe was mixed just right and filled to the rim like it's supposed to be. The only shame is I had to travel that far to find the best...but it's worth every mile when you know it will be done right. If you want mcdonalds done right..go to russell. Small town, big cooking....all other McDonald branches beware..Russell ks is making yall look bad. read more

I wish I could this McDonald's 6 stars. There was exceptional customer service. Bathrooms were as clean as an OR. Tia's customer service was as great as her smile. If you want a great fast food experience, this is the place to go!! read more

I ate here on 6/28/15 on my way back from Joplin, MO to Colorado. I was surprised at how quick the service was as the drive through was a bit backed up, but to be honest it sets on I-70, I figure a lot of people just pull off the road to get something quick. However, there were handling the traffic quite well. My order was done correctly and the food was surprising good. I had not eaten at a McDonald's in years and both chicken sandwiches were quite tasty along with the fries. If going through Russell again, I would stop by for another quick meal. read more

This location is a brand new building on the old restaurants slab foundation. Hard to get into if you have an RV but they have plenty of parking for you once you do navigate the turns. Service was friendly and fast and everything was as ordered. read more

McDonald's - the front of a mcdonald's restaurant - Fast Food Near Me - Russell, Kansas

S....L.....O......W........ don't recommend when needing to get back on the road quickly. I understand working but when service is this slow it's just sad. Can't even be mad about it. Poor choice when thinking this was a good idea. Won't choose this again unless I want to waste time. read more

I love McDonald's breakfast, what can I say. I love that I know what to expect every time I go no matter the location. As usual, got my sausage egg and cheese McMuffins, uses real single eggs too sooooooo that's a step above Starbucks, just sayin. read more

Fast food made very, very slowly. Bathrooms were dirty and smelly. Go for the other options at the stop. read more

Service was very good! Lady's and gents are always kind and try their best, Thank you!

some of the rudest employees i have ever encountered. Had someone if the worst attitude and i tried being sweet but she simply just decided to be plain out rude and not letting me finish my order. read more

Worst service I have ever had they got all the onions on the outside of the burgers there was also I white hair in it I asked for sweat tea they gave me I unsweetened tea i ordered a chocolate sundae they put 6 pumps of chocolate and a drip of ice cream on the top we also ordered a vanilla cone we couldn't even eat it all they put glue all around the cone for the rapper worst service ever read more

The air conditioner was broken I didn't get ice in my drink and when I sat down to eat, my nuggets were cold :(