It's Friday and I'm running errands. So since I'm on this side of town, I stopped by McDonald's to pick up 2 kids meals for my grandkids. The food wasn't that hot, but warm. The employees were really nice, but the service was really slow. We may be back, soon. read more

McDonald's - Burgers Near Me - Riverdale, Georgia

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Got my usual Sausage Egg and Cheese McGriddle on April 25th, 2025 Always consistent and accurate. location is clean and the customer service stands out tremendously. Good Job ! read more

McDonald's - Sausage Egg and Cheese Mcgriddle - Burgers Near Me - Riverdale, Georgia

This place is always in and out (at least the times I go). The service is always punctual and pleasant. The food is always fresh and warm. Can't say about the ambiance since I'm always in drive thru. They are open 24 hours on Thursday-Sat read more

This is the worst location in Atlanta It's supposed to be fast food but they move slow it took 20 minutes to get a cup of coffee they're very absent-minded in there and management sucks and management sucks read more

Saturday, Feb 10, 2024, 8:35pm. Worst McDonalds manager in which I have ever spoken. Ms. Pattys' management is atrocious and her leadership and example for the employees is even worse. My wife ordered using McDonald's app. Ten minutes after I arrived to pick up the order I was told by her that the order was not made. I asked why. She said that the phone that placed the order must be present for the order to be made. I had never heard this before. I asked if I can just place the order now? She took the order. I conversed with her. (Keep in mind, the online order was paid for and I had a screenshot with the order receipt. The app says that the order is processed as soon as payment is received). I asked, "What convenience is there to use the app if the order is not started until the phone is present in the store?" Ms. Patty says, "That is how McDonalds does it! Welcome to McDonalds( in a condescending voice and turns to walk away). I informed her that I will make a review on Google about this experience. She immediately got upset, turned around to return to the register, retrieved $12 and slammed it down on the counter and said, "McDonalds does not want your business", and walked away. I was shocked. I called to her, "Ms. Patty, you are not going to make my order because I said I was going to give your store a bad review?" Aren't managers trained in customer service? I think this manager missed those classes. This is my last review of this McDonald's. If you choose to come here don't say you were not warned. I wish I could say she was the only problem at this location but day or night this location has problems. Funny thing is, I had stopped patronizing this store months ago. Only came because wifey placed her order here. Never again!!! read more

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Super long wait in drive thru At the pick up window girl asked to see my receipt and they still got my order wrong missing drink missing fries missing sauces and all that was outlined on the receipt smh. read more

This McDonald's always got problems. Flurry machine never working, card machine ain't working, can't redeem points for rewards. Stick to the other McDonald's in Riverdale. read more

If I could give no stars I would.. the food always have a nasty smell or aftertaste the grease never gets changed the fries are always soggy or hard.. today 12/12/23am my chicken nuggets were still frozen literally all 10 of them the fries were soggy.. the workers don't care how they give you your food atp just close this facility it's nasty inside and outside the building!!!! read more

If I could give this place zero stars I would. I came in and waited 20 minutes for a McFlurry and some cookies. No one thought to tell me there would be a wait. Then after I got tired of waiting, I asked for a refund and waited 10 minutes before someone came to the front to help me, she then said she had to wait for the GM to process the refund. I've never experienced service so horrendous. I don't usually eat at McDonald's often and I definitely won't be coming back to this location. I have lost my appetite. Ps. Tried every drink from the machine and they were all flat. Definitely not up to standards even for McDonald's. read more

Horrible customer service!!! Nasty food!! This place needs new employees!! And new manager read more

Wish I could give it less than ZERO stars. This place has the worst FRIES on the planet. YES, I said PLANET. They taste like DRY CARDBOARD. They are ALWAYS hard and dry. Sometimes undercooked too. But consistenly HARD and DRY. This store can't be part of the franchise, they have to be buying fries from Piggly Wiggly deep from the bottom of the freezer with lots of ice on them and expired dates. It's horrible. I know this would NOT be tolerated in a different community. DO NOT WASTE your time visiting this location, drive out of the way for a true fry experience. I hate it here read more

Workers at this location are friendly and work hard! Much calmer than other McDonald's down the road.

This has to be the worse McDonald's ever! They are beyond slow and the customer service is horrible.... I waited 30min and drive off... the line never moved with only 3 cars in front of me!!!! read more

Do not get this mistaken if I could have given this place a half a star I would have. I have been to bad fast food places but I have never had the lack of service and poor food quality I have ever had. Get to order honestly took me 25 mins to get the food. When I get to the drive thru to order lady is super rude rushing me to order the when it was 3 people in line. I ask for fresh fries and she told me stop being extra lol. When I finally get my food burgers were cold and so were the fries. This place does not take care of its customers and honestly they need to be refranchised or turned into a chicfila because corporate needs to come in and change this place around ASAP before they get somebody sick. Worst fast food location I have ever been to. read more

I stop here from time to time for Sweet Tea. I have been here to get a burger and fries as well. But over the years the location looks so dark and it's not clean in the parking lot. Maybe McDonalds will see this review and send someone out to fix the place up. And I mean that literally. It's an old location so it needs some TLC. The staff is always friendly, nice, quick and professional. I only give this place a 2 Star because I have to go in when I stop here. I am always afraid of a restaurant that is messy outside so I am forced to go in and make sure of the "Cleanliness Level" prior to placing my order. read more

Hi on 06/22/17 I walked into McDonalds to get breakfast and the young lady Kennetta waited on me that young lady has a pleasant personality and she treated everyone with respect she has very good customer service skills, she greeted every customer with a great big smile and I likes that she actually can go further than where she is at today she truly enjoy her job thank you so much for a joy well done. survey code:11283-01370-62217-09146-00073-1 Joy D read more

Though it has been remodeled, it's still bootleg. No sodas today. They offered strawberry banana smoothie- sad- no taste, nothing but ice & pink water!! So cheap they must have split the smoothie filler in three parts. Cold dry fries! Thank God they offer courtesy water now!! They refused to give even a small cup of water years ago. Made you buy bottled water. I am constantly disappointed when I stop there. The owner must be absent. read more

Wasted so much time and gas just to keep getting my order wrong, it don't even matter what you say you want at the menu cause they ring it up wrong anyways then QUICK to give a attitude about it, so unprofessional, need a whole new staff and MANAGER, she's obnoxious as hell so rude, make the stuff right wouldn't be no attitudes back and forth, she didn't even introduce herself or ask politely what's the issue, or apologize for the wait etc, just walked right up like she mad she's there and closed the window, started being loud inside, just childish. read more

went in the morning no one was there except for an employee in their car in the parking lot lmaoo

This place not only has really bad service but the quality of the food was deplorable... French Fries were soggy and looked like they had pepper, but that wasn't pepper, it was just burnt bits from a dirty fryer. The burger was inedible. Can't begin to say how gross this experience was. I'd give zero stars if it were and option. read more

This McDonalds has absolutely abysmal service. There is rarely anyone at the register to take your order and after they do receive your order, it takes then a ludicrous amount of time to get your order out. Twice has this McDonalds made me late for appointments which is the point I stopped going to it. Their facilities (from what I have seen) are relatively clean and they have a Coca Cola Infinite Machine, but absolutely abysmal service brings this down to a 1 star for me. read more

Waited 30 minutes in line for 2 burgers.. Lady at the front did not tell me the wait was that long. If she had, I would have left. She claimed that they only had 2 people on a Friday night. Don't go to this location.. Horrible customer service. read more

This location did not pass health inspection and was interviewed by channel WSB TV in 2016. I have gotten into arguments with a drive thru employee who is horrible to customers. She told me in order to use 2 coupons that I had to drive thru a second time. Why not ring it on seperate orders? These coupons should have been valid. I called corporate office twice this year for two reasons. The first was they had a broken frappe machine this summer for 7 weeks. it was fixed the next day after the complaint. The second was that they did not honor a coupon this past week making me pay full price. i use this location daily for coffee and frappes. It is one mile from my house and I will drive 6 miles to go to another location... or perhaps another restaurant name altogether. I do not go inside this restaurant for any reason andd am actually afraid to. i do know they scored a low grade for cleanliness which is on the channel 2 site. Be carefu read more