This Mcdonald's store is located in Woodfields Retail Park, and is probably one of the more frustrating Mcdonald's stores I have visited.
The drive-thru system is a mess, normally busy stores have 2 lanes, but here, they do not, they was queuing up near enough into the retail park on my visit, hence I had no choice after being abused by beeping, angry, hungry drivers (Well not exactly abuse but still quite mean!), to actually go in store.
The staff seemed to be a little slow-witted, I asked them for my order without the bun, as I was with a friend, one with and they simply got it wrong, they done both without, I understand it is nice to be careful but still my friend ended up getting just a small burger with nothing, for the same price of the bun he wanted.
My food wasn't great, with my burger overloaded with far too much tomato sauce and honestly was a little expensive considering it is cheaper for them to make without the bun.
As my burger comes with no bun, staff always enclose a knife and fork in the packaging, as honestly it is common sense, even someone who works at Mcdonald's should be able to understand but did they do that? Nope. I had to go back in for a 2nd time to get this, which honestly is common sense and should have been done all along.
They is a car park alongside the drive thru but spaces are often took up and limited.
Going from this store, in and out of the retail park is quite difficult, especially with the business and drivers who honestly could of only passed their test through bribery.
I can not mark this store down for nightmare drivers however, which was probably one of the worst parts of my experiences and the drive thru simply being unusable and not managed very well. I feel 2 stars is a little generous from this store and this review may be revised in the future, I will definitely be coming back soon to see if this is a common and ongoing problem which could result in the rating, going to a stronger 2 star or simply to one. read more