I have visited this McDonald's on many separate occasions therefore this review is an average of over 50 visits easily. The stars given are based on price, atmosphere, food quality, location and service. If the pros outweighed the cons then it was given a star in that category.
My main meal at McDonald's is 3 plain double cheeseburgers, large fries and a chocolate milkshake and very rarely changes.
Price - The price for any of my items is less than £1.50 each which is great value therefore as one of the cheapest fast food restaurants I just can't complain about any priced item.
Atmosphere - The car park, drive through and inside are always very clean at this particular McDonald's and the staff are very friendly, happy employees. However, I did not award a star as the inside seating is uncomfortable and the atmosphere is bad due to children as it is in most fast food places. I know this isn't the staffs fault but against other fooderies its just not up to par.
Food Quality - The double cheeseburgers are nice and juicy with the perfect meat:cheese:bun ratio, better than the single cheeseburger. The taste is amazing with a slight sweetness to the bread. The fries are nice occasionally, being cooked well and seasoned the same but too often are they cold, unseasoned, raw or stale. Lastly, the chocolate milkshakes are delicious and overall a star was awarded as only the chips let a meal down occasionally.
Location - The location of this particular McDonald's is good for truck drivers I expect but its terrible for surrounding towns. No star was awarded for this reason.
Service - No star was awarded for this as far too often are my meals incorrect or I am left waiting too long for the food to cook. The main problem seems to be with the plain doubles cheeseburgers. As someone who hates tomato sauce I have too often trusted my order was right and even driven all the way home on occasion to find they haven't made them plain. Once I ordered 3 and each one had different condiments on it. Additionally, I must say they have fixed it every time but this ment waiting longerand also the managers of this branch are terrible at their job and are often rude to their own employees.
In conclusion the McDonald's received 2 stars for incredible pricing and delicious food but lost 3 due to niche atmosphere, poor location and terrible attitude of management and awful service. read more