Fast, easy enjoyable that's what I can say about McDonald's very fast pace McDonald's, but they got the orders right and everything was hot when we were handed our lunches thank you all Thanks For The Read Until Next Time.... read more

McDonald's - Menu - Three digital menu screens are mounted above a McDonald's counter, displaying various food items, meal deals, and beverages. The screens include images and text descriptions of menu options. Below the screens, there is a coffee machine, condiment dispensers, and a cash register. The counter area has a white surface with a payment terminal, and a staff member is visible in the background preparing orders. The setting is inside a McDonald's fast-food restaurant. - Fast Food Near Me - Raton, New Mexico

Stopped in for a quick bite, but service was slow and not very friendly. It took much longer than expected to get our order, and when we finally got our drinks, the Coke tasted flat. Just not a great experience overall. read more

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I worked there and their are staff members that are very difficult to work with while the people manager overlooks their rude and demeaning actions because they are friends. Until they get rid of the bad players, staff turnover will continue affecting the customers and service. Apparently, I am not the only one that experienced the negativity. read more

Ordered a steak bagel with light sauce and received a bagel with cheese, no sauce, no steak, no seasoning, name no onions. I had to return luckily from the gas station next door. The lady who took my order with the pony tail and hand tattoos had no accountability and the manager grabs the label from the sandwich throws in the bag and says "we don't take food back" The owner of this place should train workers on leadership and accountability. My employees and I pass here for work 2x (6employees) a day and stop each time for food In between. Im now packing sandwiches and grilling meat for us all and saving our money and headache. Customer service is obsolete read more

Service was fast and the food was good. The restaurant was clean. We stopped on a drive to Colorado and it was what I expected from a McDonalds. read more

Decent visit overall. The food was hot and the order was correct, which I appreciate. Service was quick but a little rushed, and a couple tables needed cleaning. Still, good enough for a quick stop--I'd come back. read more

McDonald's - Front of store - The image shows the front exterior of a McDonald's restaurant with a parking lot in the foreground. Several cars are parked, including a silver vehicle near the curb. The building features a stone facade, large windows, and the McDonald's logo. There is an accessible parking space with blue markings and a ramp leading to the entrance, which is equipped with a canopy. The sky is overcast, and the overall scene depicts a typical fast-food restaurant exterior. - Fast Food Near Me - Raton, New Mexico

Stopped at this McDonald's on a road trip. Even though It was crowded we got our food quickly, everything was tasty. Place was clean and good service. read more

First stop out of CO traveling with 4kids under 6. 30 minute wait for food. Homeless in the outdoor seating area which was dirty. I get it that it is a very busy spot with a nomad clientele who just need to eat stretch the legs , but at least keep it clean and staff appropriately. read more

Friendly service, but slow and the restaurant is always messy. The kiosks always seem to run out of receipt paper, so don't forget your number. read more

Awful! 1:30pm in a Thursday - No ice, ordered deluxe double quarter pounder and received a quarter pounder (paid for extra picked and onions which were not added). Ordered to eat-in and received table tent, order was bagged and left at counter. Only 2 guests inside at the time of order and still took forever. Filthy restaurant and bathroom. Unhappy, lethargic staff. read more

Stop here for pink uncooked hamburgers and half full smoothies. Quarter pounders on two occasions were pink and uncooked. I threw them away, unfortunately I ate part of one. I thought fast food restaurants learned their lesson after the Jack in the Box food poisoning deaths. The cheese burgers are overcooked, flat as if smashed, and dry. You will only eat them if you starving. The first time I got a half filled smoothie a young woman with tattoos apologized and filled it to the top before I even noticed. She was very nice, professional and seemed to really care about her customers. Thank you. On the second occasion a woman told me she would not fill the container and that's the way the machine makes them and then walked off. So I nicely asked for my money back, she relented and filled the cup. She was nice about it and thanked me for my business. It's a new and modern McDonald's with employees that seem professional and helpful. You can't stand at the counter for a few seconds before someone asks if they can help you. So what's the problem. On one occasion I noticed the two young men grilling were laughing and poking at the food and when they did something they probably shouldn't of, they suddenly stopped and looked towards me at the counter like two little kids trying to get away with something. Bottom line you need more employees like the young tattoo woman and the young man with curly hair under his ball cap. I commend them both for being friendly, professional, and treating their customers with respect. The others I think need just a little more supervision to make them better employees thus customers would stop and eat without hesitation. read more

McDonald's - A person holds a cheeseburger with a beef patty, melted cheese, and onions inside a sesame seed bun. French fries are placed on the table next to a paper bag. The background shows a cluttered table with cans, bottles, and a plastic bag, indicating a casual dining or fast-food setting. - Fast Food Near Me - Raton, New Mexico

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I have never seen a McDonald's with so much trash on the floor. No one was at counter and only one kiosk was working. Tables were dirty. I barely got enough ice for my drink from the only ice dispenser that had any at all. Food was good and didn't take too long to come out but the appearance of the place made me question whether I should be eating there. read more

I stopped here on my way to Texas, to use the bathroom and get a snack. I went into the women's bathroom, and NONE of the toilets were clean. They either had a huge wad of toilet paper in the bowl, or on the floor and the handicap one was almost overflowing. Then the faucets to wash your hands would not even turn on and there were NO paper towels. So, probably, the employees weren't washing their hands. I left as fast as I could. Don go here. Move on down the street. read more

I've never waited at McDonald's for food for more than 30 minutes. Today I can check that off my list. This was the slowest, filthiest McDonald's I've ever been to. We should have just not stopped at this one based on the other reviews, but we were limited on options and all the sit down restaurants in Raton are closed on Mondays apparently. An hour later and we are finally out the door. read more

ordered medium fries and this is what i got, just passing through and usually stop here for a quick snack... what a shame read more

McDonald's - hardly any fries - A hand is holding a red McDonald's fries container with some fries visible inside. The background features a natural landscape with trees, bushes, and a partly cloudy sky, indicating an outdoor setting near a parking area. - Fast Food Near Me - Raton, New Mexico

Stay away from this place! We had 3 order of bacon bbq. quarter pounder cheese burgers and fries. I'm pretty sure the one thing you won't forget to put on all three is the bacon, but we were wrong! I tried calling 8 times and nobody answered the phone. This plain terrible customer service!! Not to mention the fries were large, and filled to a medium size(except 1 which looked normal. Don't bother with this mess especially if they can't even bother to answer the phone! read more

I give this McDonald's all the stars because of their location. It is VERY convenient for me when I'm traveling to Colorado to stop here after being in the middle of nowhere for a few hours. There are some gas stations to choose from, and after filling up we hit up the mcds. We don't normally have to wait too long for our food. ATTENTION TEXANS: they do NOT have sweet tea! And I always forget that fact when I order because the dessert sand has made me so parched that I'm not thinking straight. So yea, heads up if you're looking for a $1 sweet tea full of cavity-provoking sugar to wet your whistle. You ain't finding it here LOL. The food is what you expect from McDonald's, same offerings. They hand it through the window hot, don't have any more to ask but that, right? I'm grateful! It helps get me back on the road two more hours til I reach my destination when I'm out this way. read more

McDonald's - a no smoking sign in a window - Fast Food Near Me - Raton, New Mexico

We always stop at this location when we travel to Denver and back to Tucson mostly because there is a small dog park in the back. It has picnic tables and our dog loves it However, today we stopped and were horrified at the amount of trash and dog poop everywhere. The trash cans were overflowing. I saw one employee kick a paper cup to the side in the parking lot rather than going to the trouble of picking it up. It's so bad I plan on calling the local health department. Sad, sad, sad! read more

Horrible...no toilet paper in any of the ladies stalls and obviously had not been cleaned that morning. Chaos through the entire ordering process, slow service. Food not even hot when finally received. read more

Fast service friendly window team, and no mistakes on window order! It's 9:20 am 1/3.

We stopped here on our travels to get a hungry little boy a happy meal. We also got an order of the 20 piece chicken nuggets and large fries for us to snack on on our drive back to Texas. The Nuggets, Fries, and drinks really helped kill our hunger cravings for the morning. We were all a happy and quiet bunch after getting some food in us. The people were very friendly, the service was good as they were very busy with other travelers, and our food and drinks really hit the spot!! read more

The service was horrible there was a bitten chicken sandwich on a table the girl at the front office was emptying the trash and saw the sandwich and dumped the other food out and left it there.My chicken nuggets were slimy my brothers burger was raw.It was the longest wait ever. read more

the food was good. the service was good but ammrie was mean to me. great time and very good costumer service. pretty clean and well taken care of, would come again read more

Very long wait at the drive through after they made you go park around building just for fries. Prices high. No ink in the machine so they gave you a receipt that is blank. Food workers rubbing their nose while handing food to you. read more

FILTHY. Disgusting. Trash piled up. Bathroom was a disaster. Come on McDonald's. You can do better for your customers. read more

As usual, with fast food or chain places, you either like the food or you don't. It's McDonald's, right? I mean... you know... Well, if you want your next McDonald's experience to be worse than your last one, head to Raton, NM. The location is perfect as it is right off I-25 near the Colorado/NM border and is next to a few gas stations. It also has ample parking for pretty much anything you, churches, schools, the military, small countries, etc. might be driving. We have stopped here once or twice per year on our travels between Texas and Colorado for a decade or so. 1. The service is consistently poor. The employees move incredibly slowly - as if they have some sort of skin affliction where the slightest hint of air moving across their skin causes excruciating pain. 2. The food is inconsistently average. After our last visit, Wonder Wife and I marveled at how a Quarter Pounder with Cheese and a Sausage McMuffin with Egg could both be crunchy, but in different ways. The fries were good, though. 3. The kiosk menu doesn't take into consideration what the differences are between the regular breakfast menu and what the 'all day' breakfast menu. So, when you order sausage biscuits on the kiosk, you are unknowingly being ridiculed by the employees because you're too stupid to know they only thaw out their biscuits during certain times of the day. 4. Your order will always be wrong. Always. Other than that, it's a great experience. read more

Slow service and horrible Caramel Machiato! Avoid food but clean restrooms. Too sad.

This place is in a great location but it's smaller than it should be. The parking lot seems big enough to accommodate all the heavy traffic but there are only a few cashiers available and they're a little on the slower side. There are also only three bathrooms in the female restroom with a changing table in the handicap room so there's usually a line. It's a great place to stop if you're traveling on I-25 because they usually have clean restrooms, but it's also a great stop for everyone else so expect there to be a lot of people during breakfast, lunch or dinner. Also, they changed me for a large coffee because I asked for a large hot water to warm my infant son's baby bottle. Seriously? Do you know how many other places (other fast food restaurants, gas stations) I'm able to get a free cup of hot water? Everywhere else. Disappointing, McDonalds. Food was the standard McDonalds food. There isn't a play area inside, but they do have an area to walk your dog at the very back of the parking lot. read more

McDonald's - Charged me for a premium coffee because I needed hot water to warm up my baby's bottle. - Fast Food Near Me - Raton, New Mexico

Less than a quarter tank of gas left, I exited off I-25. The fueling station happened to be right next to a McDonald's, and the YOLO switch in my brain got flipped. After filling up on regular unleaded, I pulled around and got in line for the drive-through. Had to wait a while to reach the order screen, then a while longer to pay at the first window, and then a while after that to make it to the second window and receive my order. A couple squirts of hand sanitizer later, I was back on I-25, waiting for a straight shot of highway to unwrap my quarter pounder with cheese. I ate the whole thing in five or six bites, chewing thoroughly to aid digestion. The decision to add green chile to this burger took it over the top in flavor. Absolutely delicious. That, for me, is a big perk of fast food in New Mexico: being able to order green chile on just about everything. Meanwhile, the McNuggets and fries also turned out to be fresh and crispy. Nicely done, kitchen crew. Keep up that level of quality and customers are going to stay satisfied. I award this McDonald's three stars, which I plant as a seed so that its fortunes may grow. read more

Easily the worst McDonald's I have ever been too. If I could give this place zero stars I would! The restroom was filthy and the lobby was even worse. Did not feel welcome at all!! You're better off going to the Arby's across the street!! read more

Messy and very busy location. We ordered from the kiosk and stated it would be brought to us. We had to get it from the counter, and they packed it to go instead of sitting in. Also forgot our drinks and did not provide condenments. read more

I don't eat fast food much, but today I was busy and in the mood for a burger. My quarter pounder at the Raton McDonald's was the best burger I've ever had at a McDonald's, possibly at any fast food place. The vegetables were super fresh and the patty was freshly cooked. It was put together nicely and not just slapped together and tossed into a box. Nice job! read more

Stopped for lunch in drive-thru at 1pm on a Friday. 40 minutes trapped to get thru a double-lane drive-thru! We couldn't get out due to the curbs and cars. Food had been sitting cold. Will not return. read more

Pretty standard McDonald's experience. The place was pretty busy. Lines at the drive-thru, lines at the register, lines at the self-serve screen, even lines in the bathroom. However, the place was clean, the lines moved quickly, and our food came out promptly. Quality of the food is the McDonald's standard, pretty consistent in all regards. If you are looking for a quick stop for the family this McDonald's will do just fine. read more

McDonald's - cars parked in front of the restaurant - Fast Food Near Me - Raton, New Mexico

Horrible burnt food , and so expensive. They sent me to wait , and they took at least 15 minutes to bring out my food! The service wasn't good read more

McDonald's - $33 for burnt food . The Deluxe Crispy Chicken Sandwich was burned. $7.09 for this inedible sandwich . - The receipt is from McDonald's Restaurant #6011 in Raton, New Mexico, dated February 15, 2022, at 5:06 PM. It lists an order with a burnt Deluxe Crispy Chicken Sandwich costing $7.09, along with other food items such as McNuggets and sauces. The subtotal is $30.56, with tax of $2.56, and a total take-out amount of $33.12. The receipt indicates a cash tender of $40.00, with change of $6.88, and includes survey and contact information for McDonald's support. - Fast Food Near Me - Raton, New Mexico

They were very busy in the drive through. Their dine in and restrooms was closed due to COVID-19. But they got us through the line fairly quickly. They forgot one of our meals but quickly fixed the issue. They were kind and prompt. The food is your typical McDonald's food. read more

I mean, it's McDonald's. I'm not expecting much. But not a SINGLE register was open; each was covered with a sign instructing people to order at the kiosk. So there was a line at the kiosk because many people aren't familiar with how to operate one. There were an army of employees working behind the counter. You couldn't have just one of them work a register? read more

McDonald's - This is the franchise giving its customers the middle finger. - Fast Food Near Me - Raton, New Mexico

Got some egg Mcmuffins, and the eggs are slimy and raw. Not cool!Sausage Egg Mcmuffins

Girls were so rude in the drive through AND inside. We went up to the drive through and the girl seemed upset that we pulled up and when we asked to make two orders she refused. When we pulled up to the window to get our food, another girl handed us our food and when we told her we were missing our McFlurry she got upset, kept opening the window and with it still open said "ugh there's more cars pulling up" and kept opening to check if people were coming. When out McFlurry was done she handed it to us and then closed the window without a word. We then parked to go use the bathroom I asked for some ketchup, another girl scoffed and rudely exclaimed "it's right there!" I have worked in customer service for many years and I am very lenient knowing that the conditions people work under aren't always the best, but being flat put rude surprised me. read more

No Grimace shake. Didn't seem to be prepared for every scout going to Philmont to stop here. Also their outdoor chairs and tables are bolted to the floor which my group found restrictive belittling, and led to not being unable to get comfortable. read more