This place sucks, i love BJ's but not this one. This BJ's is just to damn inconsistent. I come here…read moreright before work in the mornings and 9 time outta 10 they just fuck the order up. And at this point im done with this location. Now on to the food and tea. EVERYTIME the tea SWEET tea taste like damn UNSWEET tea. Maybe the people working here dont a ged nor a highschool diploma. You can tell the workers dont wanna work here but these brokies need to give me my damn sweet tea. Now BJ's new Bo waffle is trash. i rather have a blue waffle than that shit.

It would help doordash and ubereats delivery drivers a lot. if the restaurant would put a closed…read moresign on their door at 8pm when they close that early on a saturday night. aka january 11, 2025. Heck. turn off your speaker signs. that a.i. voice makes us think someone's there. I had to explain to two customers that their orders would never be made last night. Just save time with a closed sign. that's it.

I mean have you really even been to Far East TN if you haven't had Pals? I say this as someone who…read morehad never had it on my first trip to the area. It is an institution. Fast Friendly Service. The cheese burger was yummy as always and the Dr Enouff always hits the spot.

Chili burger is go to food at this restaurant, fries are always hot and freshly prepared. Service…read moreis hit or miss, some employees are extremely nice, some are total jerks. Management need to weed the garden.

Intrigued as this is a chain that we aren't familiar with. It's super cute little burger joint…read morethat's drive thru only. They do have the tagline 'sudden service' for a reason. As soon as you pull to the opposite side of the building your order is ready to go. Beware if you feel pressured or anxious at a drive thru. Cashiers were super friendly and patient (remember our first time here). Pulled up and was told no shakes or fries were available. That was disappointing. So, didn't really get to have the full Pal's experience. Ordered the chili burger which was delicious and huge! Also got an unsweetened tea and a Mr. Enough (local herbal drink). All were good. We did have a local with us who assured us that everything is tasty there. Unfortunately, we only experienced a super limited menu, but had terrific service.

I got a patty melt, sweet tea, and a large fry to share with my wife who for some reason thought…read moreshe could eat a big double with cheese WRONG...that thing was massive. Everything tasted exactly how I wanted it to taste, service was friendly and fast.

The food was great my husband had the burger and I had the fish sandwich, the only problem is that…read morethe cheese curds were way too salty for me. When I mentioned it our sweet server was quick to replace them. I haven't had a malt in years and it was delicious!

The place is nice and roomy. The service was very good…read more The fries are shoestring so in my opinion they are just ok. The chicken sandwich and the burger are WAY o er salted. Many restaurants on Tennessee use too much salt. If I ever go here again, which I probably won't, I will ask for no added salt. I can see that I am not the only one to mention their food is over salted. Clearly, management doesn't read these reviews because they haven't addressed this issue

Pal's! Wow! We have heard so many good things about this place and they lived up to the hype! The…read moredrive up window is where you order. Then by the time you drive around to the other side, they collect payment and hand you your food. It really is sudden service. We ordered: Double with cheese for $7.80 Patty melt $5 Large frenchie fry $3.50 Large Dr. Enuf $2.80 Strawberry milkshake $3.40 Cotton candy milkshake $3.40 Total $28.30 after tax. It was a lot of food!!! We couldn't resist because we aren't usually near a Pal's so we wanted to try everything. The French fries were hot and fresh, a bit on the salty side but still delicious. The seasoning they put on their fries are different from other fast food places. We probably could have gotten away with sharing the double with cheese; it's that big! Patty melt was good; it came with a sauce kinda similar to Big Mac sauce. I didn't care for the Dr Enuf but my husband liked it. It kinda has a vitamin flavor to it? Like flintstone vitamins in liquid form lol. Milkshakes were alright; great value for the amount they give. One thing to note, they don't have a dine in option; you have to eat inside your car or park and stand outside to eat. Nowhere to sit.

Their food tastes good but I am not a fan of sitting forever in a drive thru lane that goes out…read moreonto the side of the street and up the road

The double steak burger is really good although it's hard to order a burger without cheese.. it…read moreautomatically rings up cheese burger on your receipt then it's a game of chance that you'll get what you wanted. Everyone doesn't like cheese on their burger an that part is frustrating. Why is it so hard to get a plain steak burger? It usually takes a second order to get it right Think they should change it in the register to add cheese or not Not automatically add it for you. The food is really good & I highly recommend but it's best to go inside to order to make sure it's to your liking . Service is always friendly & professional

Was there earlier on my way to the hospital and I stood at the register a good 5 minutes before my…read moreorder was placed and money exchanged. Waited another 15 minutes just to get my order the burger was no good the cheese curds soggy and soft heck even the drink was flat just a huge disappointment. if you can I would definitely recommend Kingsport tn location over this one it has never failed me but this location no avoid at all cost

Tasty! Look, this isn't health food. But it's not supposed to be, and when eating food like this,…read morehot and beefy and tasty is ideal. Pal's hits the spot.

By far the great fast food restaurant ever! They have never gotten my order wrong and I have eaten…read morehere over 100+ times. Everything they have is delicious. My favorites are the big pal with cheese and bacon, the toasted cheese sandwich l, cheddar rounds, frenchie fries. It is a drive thru only place!

It's chic fil a, so the chicken is always at least good...I eat at the Elizabethton store because I…read morework near it, I eat at the market street store because I live next to it...people's street is the only store that EVERY SINGLE TIME I eat there, the cookies are hard as a rock, & over $2 for a single cookie that is difficult to eat don't feel right to me..I've said something to management, & regular employees to no avail..I'm aware it sounds petty, but I will avoid this store because I want a decent cookie when I eat chic fil a, unfortunately I can't get one at this location

Location one street light away from Sam's Club…read more Parking is easy to find. Walk inside and place your order with one of their friendly employees. Their fried chicken sandwich is always my go to order. But today I also ordered a candy cane milkshake. My favorite flavor. Both items were delicious. There's a cute display of toy cows by the pick up counter.

Honestly shocked by how friendly everyone was here. The staff seemed like they genuinely loved…read moretheir jobs, and that kind of positive energy is so rare, especially at a fast food spot. It made the whole experience so much more enjoyable. The food was solid and fresh, exactly what you want for the price. The service was quick and our order was accurate, which always matters more than people realize. We will definitely be back. Highly recommend!

Pals should serve Chedddar Rounds all day. They are the best thing Pals has and only serve till…read more1030am. I don't understand why they couldn't serve them all day same thing as cooking fries all day!!

fucking terrible. my food was cold, my drink was hot. this is unacceptable pals. this was not good…read morefood, and not a good drink.

Great food. Friendly and very efficient staff. Quick food order and pickup. Great prices on drinks…read more Frequent stops for snacks during the day.