This place not only takes forever to give the order but it's wrong too.. not friendly at all

Dirty, slow. Customer service horrible. The staff are joking playing inside. Customer are waiting to order there foods.

Customer service was absolutely amazing. the ladies at the window we're super friendly and super nice and very professional. I also love the fact that a sandwich maker made my chicken sandwich perfect! Invite them at all for my sandwiches absolutely perfect (sarcasm to the max). Gotta love fast food. read more

McDonald's - Fast Food Near Me - Perris, California

It's hot or miss as to what kind of service you'll receive...it usually is crappy service but the awesome taste of the Big Mac sauce and proximity to my home keep me going back. Not to mention the deals on the app! Anyhoo, last time I went there, all was well. The time before that, I believe the employee bagging my food attempted to save MCD's bags so she packed 6 burgers and 3 large fries in one bag. When I took the bag from her, it broke...FRIES EVERYWHERE!! The drive-thru is usually packed!! I guess everyone is ordering 20+ items per person. Now that the app allows you to order ahead of time, I do that...they have dedicated parking spaces for order pickup..I recently used this option and still wanted 10+ minutes for my order to come out.... Point blank...it's not fast food!! read more

McDonald's - Fast Food Near Me - Perris, California

I don't recommend this place! Night staff is incompetent I ordered 2 apple pies so they substituted it for confeti pies they were ice Cold my spicy mc chicken had to bottom buns and he kicked us out because they were closed but they weren't closed he also said he warmed us they were costed but we weren't warned at all. read more

Worst experience ever! After confirming my order about 4 verbal times because they don't have receipt paper, they still can't get it right. Customer Service is either too new and we speak to baby experience or you get really confident bad ass managers who think they can speak to you any type of way. No customer should ever be treated the way my family and I went through because of someone else's inaccuracy and lack of knowledge read more

McDonald's - Waited another 20 minutes for my food after going through this horrible experience - Fast Food Near Me - Perris, California

horrible service food quality is poor never has the order right drive thru wait time is 30 mins would not recommend this place they need some serious help read more

I mean it's not that hard to forget a patty you can literally feel how light it is compared to one that has a patty but nice 10$ well spent read more

McDonald's - 2 Cheeseburger Meal - Fast Food Near Me - Perris, California

I went thru drive thru. No customers before me or after. I ordered a quarter pounder no onions meal. Was told to wait at parking number 1. Why??? Was not busy. I received my meal to see extra onions the bread was stale not warm and a piece of lettuce hanging out of box theres no lettuce on quarter pounders I will not be buying food here again. I see why this establishment has low scores. This was Sunday 25 th about 3pm read more

This place does not care about customer service. They purposely do not give you a receipt, so you can't complain or do a survey. They will park you and make you wait even if you have just a couple items. The people who work here are very entitled and act like you are bothering them just by ordering your food. If you're making $20 an hour you could at least offer a good customer service experience and act like you wanna be at work. read more

McDonald's always giving me cold food and some of the workers are rude they don't do your order the correct way

Bad service never going again , I called to report a problem and they didn't resolve it just bad service and poor management

Used the app everything was quick and efficient they got my order perfectly and I was gone within 2 minutes. Great service great workers!

I asked for ketchup, bbq sauce for my toddlers nuggets and chocolate milk.. all I received was a regular milk. No ketchup or bbq !! Wth!

Got my order right for the first time but forgot a Big Mac disappointed good Dr Pepper

The place is really dirty, the tables and floors aren't well maintained. Management is really bad, the manager is yelling constantly at their workers in front of their customers in order to be little them and embarras them. read more

McDonald's - Unswept floors and straw packaging everywhere - Fast Food Near Me - Perris, California

Okay so I just went through the drive-thru used my app to order. I told the person that was taking my order that I would like a Big Mac with no onion at a 10 piece. She then said what sauce do I want. I told her again I would like a Big Mac no onion for the second time she did not acknowledge my request. She said again any sauce. I finally said I would just like you to please acknowledge that I'm telling you I would like a Big Mac with no onion. At this point she then cut me off on the speaker and proceeded to take the order of the car in the next Lane over. She never returned to the speaker to finish my order. So I had to drive forward without knowing if my order had been placed correctly. At no point in time did she ever say okay yes big back no onion is your order correct on the screen nothing absolutely horrible customer service. Customer service training needs to be a priority for these restaurants because this younger generation cannot handle anybody having a conversation with them that makes them uncomfortable. All they do is quit on you or stop taking your order. It's ridiculous. It wasn't a big deal if she just would have acknowledged what I was telling her that's all. But instead she never completed my order how rude. read more

I just left this place when to pick up an order that I made on mobile app. I have to say this is for far the worse customer service and experience I have ever came across. Made my order on the app 20minutes in advance. Got to this place and waited 30 more minutes . Waiting was not the issue, it was the management attitude manager saying the worst words to the employees on the kitchen. Gave me and my family the worst attitude possible felt like he was ready to kick us out from the place definitely will never be back at this place . I will be contacting corporate and BBB. My family had to eat this food cold because of the bad service. Didn't want to come back at all to ask for new food do to the attitude of this manager .what type of manager are u saying bad words at loud in front of customers.also do u kno is ilegal to talk to u employees like that ? I will be contacting Department of Consumer Affairs.to let the kno how u treat u employees and customers read more

McDonald's - receipt - Fast Food Near Me - Perris, California

The food was good so as the drink and the service was good too they messed up my food a few times but that's really all I got to say!

Yesterday at this McDonald's counter we encountered the most helpful employee we've seen in months -- cheerful, service & customer-oriented. Clean restaurant and bathrooms. Very busy location. read more

I went this morning for breakfast. Tell me why I went to the pay window, and she gave me the receipt and never looked at me. I went to the next window, I got my drink and food and she walked away. she didn't say have a nice day or anything. The customer service was horrible there. I would put zero stars if I could. These young people they hire need to have better respect if they want customers to come back. read more

This McDonalds is truly hit or miss and lately it's been a miss. How do you give chicken McNuggets but no sauce? How do I get cold ass fries? Like seriously? The little voice in my head told me to just go home but these pregnancy cravings wanted some hot McDonald's fries and chicken McNuggets. Big disappointment! read more

My family and I were traveling on the road and wanted to stop for a quick bite and use the restrooms. To our surprise and dismay, they closed off the area where the restrooms are located making it only possible for the employees to access them. Part of the reason to stop and grab food at McDonalds is to use their restroom. Is that even legal to allow people to eat inside but not have a restroom available for the customers? Never stopping here again! read more

Came here for a meal for my son and I he got a chicken nugget meal and I got the quarter pounder meal. Chicken nuggets were so soggy fries are worse and since when does the original quarter pounder have lettuce. No wonder this Mc Donald's and surrounding areas have a 1 star. I can't imagine how the inside of the restaurant is and the kitchen itself. read more

The service here was meh. When we went to the window to get our food they forgot our straws, one of our fries, and nuggets would not recommend. read more

Messed up order and cold, stale fries!! I guess looking at the reviews I should not be surprised at 1 star rating in spite of 200 reviews!!. Apparently many unhappy people. I ordered 2 large fries and two regular small hamburgers with a double patty. The receipt reflects the order correct but the order given to me is WRONG. The two regular small hamburgers with double patties given to me are cheeseburgers. Of course I didn't see the hamburgers to notice they were wrong until I got home Neither of us here can eat cheese!! In addition, I called them 3-4 minutes after leaving to let them know the fries they gave me are cold and stale!! They would have obviously known the fries have been sitting there too long before passing them on to me? What a mess. These people get paid $20 minimum per hour wage, but can't even do their job properly. I spoke with the manager by the name of ANTHONY, he didn't seemed fazed and said just bring your receipt and we'll give you the hamburgers and the fries. Does he realize it's frustrating to not get what you ordered? Does he realize that the orders being incorrect and quality control is HIS responsibility? His staff needs retraining. Maybe Anthony needs to be retrained? The only answer Anthony had was " it happens" .. I have to add once I stayed at the premises and checked my food.. it was incorrect/ the order, so I asked them to fix it. 3 times in a row that time they had to keep redoing the order before it was correct. My order today was order #81 12:37 pm read more

What's going on with this location?? Needs a new floor director or something because nothing working at the moment. read more

McDonald's - Ummm did you're employee just give me this? Looks like you guys stabbed it with a damn needle. I'm sooo sicken - Fast Food Near Me - Perris, California

I like to go to a place where they have fantastic customer service. Especially giving it with a smile. However, the manager here didn't show that today. Food was good though. read more

I asked for freshly made fries, I got the bag and checked they were old and gummy. So I had them take it back. So this bitch comes out to bring me the bag not even 5 mins later. I look in the bag these MF thought they was slick and just put the fries back in the fryer and then put more salt on them and then gave them too me thinking I wouldn't notice, now the fries are overly greasy and salty and over cooked. Next time imma walk in and throw my bag of food behind the fucking counter on god read more

I ordered no onions extra pickles and literally they didn't completely opposite so disappointed that's it's hard to follow simple orders read more

McDonald's - Where are my extra pickles? - Fast Food Near Me - Perris, California

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Horrible entire order messed up ordered lemonade got water fries cold quarter pounder plain and they put everything on it check orders before you leave and asking for replacement or refund is a hassle and they don't answer the phones. read more

I tried using a 50% off frappe coupon from their app and they said I had to spend $20 which the amount was $23.80. So I said okay and just gave my debit card.. she gave me my card back with no receipt and rushed me to go to the second window. So I decided to ask for my receipt at second window. And noticed a $1 donation that I never agreed on! I tried calling the number a bunch of times and no answer. Which I am now leaving this review! I'm triggered! read more

McDonald's - Receipt - Fast Food Near Me - Perris, California

Waited 30 min in the drive through to be told to get into another lane to order , for them to tell me that their cook just left home and still had to wait another 10 min to watch people in front of us get their meal. What a sh!t show . read more

Unbelievable, we made a detour off of our road trip and wasted our time, we tried to order at the counter, they asked us to order at the kiosk, then we place our order, then we're waiting in line, then someone comes out to tell us they don't have milkshakes, then we ask for our money back and then we have to wait for a manager to stop what she's doing to come and give us a refund, literally wasting 20 minutes of our day. read more

I filled out an application, set an interview date, and went, just for them to tell me that the person who was supposed to interview me wasn't there. So I gave my name, and number and told them that I would be back tomorrow at 5. Well I went today, and when I got inside and told the girl at the front seat she went in the back and said that I was there to be interviewed. In which he responded in a not so good tone saying, "we're not hiring right now". I just stood there and honestly felt embarrassed. Im really amazed at how a place could be so unprofessional. read more

all workers are rude, managers don't give a shit, you'll get cussed out before you get your food... fries are always cold or taste like patato booty unsalted. I can never scan my code because some idiot can't hear the numbers or the code reader is broken... the girls have attitude and the dudes are sped or on the spectrum! small amount of workers are extremely cool.! the drive thru screen is shattered it looks like an episode of black mirror mainly because there's tweakers waiting by the shattered screen asking for money. bathrooms are dirty there was shit everywhere so i walked out. McChicken always cold as fuck i hate you all... swear they do that on purpose read more

Just bad way to Long for fast food I waited 20 Just for a hash brown to complete my meal read more

Went to this mcdonalds for a 2nd time. Large fries are more like small. Didn't add fries to the top. They even included BBQ sauce to fill the cup. read more

McDonald's - these are the large fries I got. BBQ sauce on top of the fries to finish filling up the cup. - Fast Food Near Me - Perris, California

The times I've been there, they do something wrong, I order something and they don't give me what I ordered. They've even charged me for food that they don't give me. read more

Rude and lazy! Every Sunday for the last 3 weeks, broken ice cream machine. Weekdays you're good though. So who is breaking the machine on Friday so none of us can get a treat on the weekend?? Maybe you should fire them! Oh... and your phone is broke, too! read more