Slowest McDonalds ever. Always a huge wait. I do not understand what their hiccups are.

Let's start with new management and training for your employees this establishment is in a good location and high traffic zone that could be something, if you need help running this business let's get a private message going I can get you re going at a better rate because from the looks at yelp and the store you guys are falling bad. I have been to this location in the last 3 months 1 time per month, and 3 times has gone too far now every time I'm like they just had a bad day or understaffed but each time it just get more rude and a smack to the face when they're barely busy when I have gone. I will just explain yesterday's situation and it was 11:10am 2 cars in front of me and 3 behind me when I was ordering to when I left of what I could see, I ordered the 2-5$ McDouble meals for my Kids they did not have a few sodas that my kids like so that was annoying and simple items that are on hand and just asked for no pickle or onions , ya know how kids are HA! So we waited for 11 mins after I went to the pick up windows they had me Park and gave the 2 cars infront of me that parked as well there food and the 2-3 cars that were initially behind me from the beginning then I received mine. In the end the job you're paid to do you should do it to the key idc about the time it took if the food was respectfully organized and put in the bag that takes 1 extra min to show some care and then the food was okay the nuggets were in the cooler temp faze and the fries were warm and the burgers were like that dried out sitting texture so did you guys throw my bag to the side or just crappy work being performed. read more

McDonald's - 2 -5$ McDouble meals fries were literally thrown in not even put in paper. - Burgers Near Me - Owasso, Oklahoma

the girl in the rainbow glasses does not know how to treat her customers respectfully and was extremely rude with her attitude and ignored me multiple times when i asked simple questions like "how was your day" and "does my cheeseburger come with onions" ridiculous and sad and the service took hours!!! read more

I'm m here right now in the drive thru,"ordered a chicken sandwich. Me and about 4 other cars have been here 25 min!!!! If I hadn't already paid I'd be outta here! Absolutely ridiculous! read more

The service is a joke. They have a two lane drive through, but everything falls apart after they hand you your drink. "Could you, um...pull over...oh wait there's a car already waiting there, and there, and there...pull over there and wait?" I responded, "aw man...I guess I have no choice, right?" The kid just slid the window closed with a smirk on his face. The service here is TERRIBLE. If you can't get an order out in a timely manner, WHY ON EARTH ARE YOU IN BUSINESS??? Why have a drive through, if walking in and staring at the employees gets you your order in LESS than 20 minutes? Yeah...never doing this again. Ever. NEVER! I hate McDonald's. read more

The drive-through guy was so rude, and my burger is burnt. if you're going to eat here, I definitely advise you to eat your sandwich in the daylight because one time I ate my burger in the dark and it was so undercooked and I didn't even know till I was almost ! read more

McDonald's - burnt ass patty at least it wasn't undercooked this time! - Burgers Near Me - Owasso, Oklahoma

Mental retardation is what it takes to work at this McDonald's. When you're sitting in the drive thru for like a half hour and the line's not moving, if you call in to find out what is going on, you get, "if you wanna eat McDonald's, you're gonna have to wait or go somewhere else." lol...this is a McDonald's for high school drop outs lol read more

I'd give Zero Stars if I could. A late night, dine in impulsive (10:30 - Tues). Their priority is obviously the Drive throw. 1 table, 3 orders, we all eat our meals alone since the previous order was finished when the next 1 was ready. 27 mins for the 3rd Order. Nope, we're never dining in here again. Drive throw or drive some where else. read more

This has been my McDonald's of choice since 1987! I was there on November 13th and got a fish filet. It was raw! Usually they're old. I have started asking for them to be fresh now. But when I told the guy in the Drive-Thru this week why I wanted it to be fresh he said, "I doubt it was raw." Then he kept cutting me off. I was so mad. (After I got that raw filet I called and talked to the manager and told her I did not want a thing but to give her info. I just wanted to inform her that somebody who was working that night was not cooking the fish filets long enough and somebody was bound to get sick eventually.) The drive thru guy pretty much called me a liar but I've got a picture!!! This McDonald's has new owners since October 31st 2020. I just hope this isn't a sign of the future. read more

McDonald's - Raw fish filet! - Burgers Near Me - Owasso, Oklahoma

For me (and I guess many out there), McDonalds is one of those guilty pleasures that you give into every once in a while when you're able to suppress that voice telling you how bad it is for your body. My usual order is the simplest (and probably cheapest) of all: McDouble, medium fries and drink, and 3 chocolate chip cookies. For breakfast, I like their sausage Mcmuffin and hash browns. I've always received great customer service in this location AND their kids Playplace is amazing! They even have play machines with games on them that my nieces and nephew absolutely enjoy. We regularly go to play and then treat ourselves to ice cream cones! Every once in a while they have promotional events such as Daily Doubles or McTeacher Nights where teachers raise money for their school (20% of profits for 3 hours). read more

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Going to this location is NEVER a good experience. I'm very easy going, but every time I go to this location there is an issue. I ordered on the mobile app at 10:10am for breakfast and waited for the app to say my order was ready. When I arrived I got turned away because it after breakfast when the order was ready even though the order was placed well before the cut off. I would have went sooner if I knew that was the case. The purchase went through with no problem and the manager offered no resolution other than saying it would be reimbursed, but who knows how long that will take. I'm very upset and I'm sure the food isn't cooked to order, so I'm not sure why the food couldn't have been placed in a bag and thrown on the warmer given that it was just two items. I've been to this location a handful of times and given them the benefit of the doubt each time but this is just ridiculous. Hopefully the McDonald's in the next town over is better because I will not be returning to the one in Owasso. read more

it's mcdonald's. you get what you get. I tend not to eat fast food but when you're coming home late, it's the only option sometimes. more often than not my order has been incorrect with my missing items. hashbrowvs must be stored in the fridge bc they are always cold & the staff is either great or awful, luck of the draw. read more

Waited in the drive through for 45 minutes just for all my food to be ice cold. Ordered a sprite & it was just carbonated water. What is the point of waiting all this time for cold nasty food?? Definitely my last time here! read more

I am a door dash driver and I waited at the speaker for 5 mins at 11pm no one in line. I pull around to the window and a lady screams don't pass my speaker again and slams the window to where it even popped back open. I said ma'am I waisted and no one said anything. She threw the bag to my hands having to catch it and slams the window again. This is completely disrespectful and not how you communicate with anyone. read more

Parked my semi at the gas station next door and tried walking in to order. Lady standing with the door propped open talking to someone saw me walking from my semi said the lobby was closed. Asked if I could order at the window (like I've done at countless McDonalds) said I had to be in a car. First time I've ran into that issue. read more

Waited in line for 25 min before I got order. Got to the intercom to order and no one answered, waited, and finally pulled forward.

The only McDonald's with a drive thru in Owasso. The prices at this McDonald's is higher than the other McDonald's in Tulsa, by $1 or $2 on some combo meals. There promotions always different as well. I'm done with this McDonald's, I feel like they are taking advantage of the Owasso residents with there increased prices and slow service. read more

My family and I came into McDonald's looking for a place to cool down. We weren't greeted, fine, they're busy. We waited in the lobby while employees were in the kitchen working and we weren't acknowledged. That's fine, there's kiosks, I can use that! I struggled to get it to take a payment. Employees are watching us at this point. The kiosk had a pay at the counter option, so I chose it. We waited in the front while we thought our food was being made and I would pay. I decided to be patient and give them more time. I've been there. I've worked in fast food for years. The lobby was roped off in areas and raised for people to get through so we took a seat. Then this employee came to the front, guns a blazin', pointing at the ropes saying that the lobby is closed. She had an Ichiraku Ramen mask on, and seemed to be in charge. I asked if I could pay for my order and she said she didn't have one. I got a ticket, #53 to be exact, from the kiosk. She said she never got an order because it wasn't paid for. All of the confusion, the way we were treated, and the tone we were spoken to was uncalled for. This family-owned franchise is constantly getting ripped by people for being terrible to customers after breakfast and I've seen enough. It's Owasso and we have PLENTY of options. DATTEBAYO! read more

Not one to give out many five star reviews for fast food places but this McDonald's gets my vote. I go here every weekday. Literally. 99% of the time it is just for a coffee. McDonald's coffee is like crack. I love it. The double drive though here is fast, the order taker speaks perfectly every time no matter who it is. They listen carefully and they pump customers through like no other. I have never had an issue. That is saying a lot. The other McDonald's in Owasso are hit and miss. A lot more miss than hit. I can be waiting for 15 mins (no joke) to get a coffee in the drive though at the others, or they can screw up the order and give me some dressed up coffee vs my usual plain black coffee. This store is on point. The inside is also super clean, and the people behind the counter are fast, friendly, and genuinely seem to be happy to be there. While I can't speak too much for the food, since I only eat about 2 things on the menu; the service and speed is great. If you are looking for that, try them. read more

This place always seems to have a breakfast crew that is dazed and confused. McDs usually run like a well oiled machine. This one runs like Might Mights football team. No organization, some players doing it all, others standing around watching, and some don't even know they are on the field. Also. I have never seen a McDs that cleans during peak hours. I'm talking tearing down the booths type cleaning. Not complaining about it being cleaned, I just think it shouldn't be done during peak hours. I like that they play Christian music in the store. Sometimes it's a little loud but usually uplifting. read more

The morning crew is amazing . My coffee comes out just the way it's supposed to . After 11 you get a entire bunch of rude people . Don't ask them to fix your order or remake your ice coffee . They fight with you . Today I had to deal with the GM of this place . She came out to my car and proceeded to lecture me on how they make it . She is the GM that looks like Olive Oil from Popeyes ! She is rude . When I called to get the owners number she said he had called everyone and let them know I come in every day and complain and how her staff talks about me . She is unprofessional . She needs to take a course on how to talk to customers ! I wont be back ! This is how this place treats active duty military ! Unprofessional at it's finest!! read more

They didn't get the order right and lady at the window where you get your food immediately shut the window on us when we tried to ask a question about our food read more

This was literally disgusting because the bathrooms are filthy and the floor fell sticky McDonald's are never clean but the pancakes looked mangled and like they were mugged. read more

Wow. This is one of the best McDonald's I've ever eaten at. The food was cooked very quickly. There was a condiment attendant, who also took the trash off the table when you were finished. They played Christian music (Which I know alot of people don't like). No wonder it was packed. We had trouble finding a parking spot. But as Margo C. says, it will never be a 5 star but it is definitely a 4 star! read more

i really just want to know how hard it is to read a order slip cause every single time i come to this location i order a spicy mcchicken with ONLY american cheese on it and always end up with lettuce and mayo on my sandwich, like i've worked in food and this is ridiculous get it together and maybe teach your employees how to read the tickets and monitors and understand what the word ONLY means. read more

Usually I love McDonald's but we ordered food here because of a 7 hour cheer camp. They left out my sisters entire order and 2 orders of medium fries. We now have to share our food, glad we all eat a lot of so we all are getting enough to get through the rest of this. Absolutely horrible. It is sad that you can't just press a button. DISSAPOINTED! PERIODT. read more

McDonalds is always good. They have great customer service, have never had any problems when we dine.

Pretty good place to eat, both dining in and going through the drive-thru. Sometimes it's hard to find a parking spot mainly from those idiots that like to take up 2 spots. read more

This mcdonalds is like a beat down apartment complex in the middle of a dumpster that is just the outside! inside it looks like the employees have not showered. it smells and the cookies are terrible and the coffee is water. read more

The only reason I'm not giving this restaurant 5 stars is because McDonald's is never going to be 5 star food. Fastest McDonald's drive through or any other fast food place. They always get my order right and it's fresh. read more

The customer is never right at this location. They will mess up your order every single time you go through the drive thru. They will overcharge you by ringing up your order in the most expensive way. The employees are there for a paycheck, they do not care about the condition of the restaurant or providing any sort of quality service, they would rather ignore you while they pay attention to their cell phones. And worst of all is the management. The only time they do pay attention is to deny you service, if you show up at 2:01 AM they will not allow you to buy anything off of the lunch or dinner menu because even 1 minute after the cut off they will not work with you and give you what you want. Same with 11:01 AM, even just 1 minute late and they will not allow you to get certain breakfast items. So they say all day breakfast now but that's a lie. And if you argue with management they are rude and obnoxious. If you can find another McDonald's go there instead. P.S. - In the several years going there I don't think their shake machine has ever worked once. read more

Love the signature burgers but that's about it and they are always fast first time I've actually seen a fast McDonald's good job and they never messed up my order read more

When I went to this McDonalds i asked for a child size coke and they gave me a large cherry coke went i went to ask them to change it they said that is what was on your receipt so i didnt bother any more. read more