The staff were good friendly except for one I think he was a manager I heard him talking joking around, was one of the other staff, but he said I know it's OK. I know you can't read. that didn't go over well with me. I'm a special needs adult who can't read I didn't wanna raise ruckus in the restaurant I was with somebody. I didn't wanna upset the person I was with so I didn't say anything. Manager joking around or not, should've been said specially when there's customers in earshot read more

I'm recommended this McDonald's to anybody that ever had a bad experience with MacDonald because Orting has always done it right. Until last night.. I don't know what happened was it because it was 830 and we were gonna be closing soon? All I know is we ordered two different sandwiches that were so sloppily put together. You couldn't eat them without making a mess. The wife's chicken sandwich was so well done she tossed it out. I'm just saying Orting. Management I know you'll fix this problem. read more

great friendly service, food was good, place was clean. I did request mayo on my burger and didn't get and wasn't happy about being charged.30 for extra sauce on my other burger. But overall pleased. read more

Ordered 2 of the honey chicken sandwiches, neither had honey.. it just takes attention to detail in every day life to improve yourself.

Refused to give me a water cup, they told me I needed to be accompanied by an adult and I came back with an adult and they still refused to give me a water cup. Her name is Jazzy. Completely unprofessional. I am furious. read more

We just went through the drive-thru at the Orting McDonalds, We were there just minutes after breakfast was over on 12/24/25. we ordered three meals two were Deluxe McChicken and one Big Mac meal, the buns were dry and old, especially the Big Mac, which tasted like it was cooked the day before and reheated. The fries were cold and the oil tasted stale. The only acceptable thing was the drinks; this is not the first time we've experienced unfresh food at this location. We will drive a little further for better food. read more

The Orting McDonald's is the WORST. The food is often cold & inconsistent in quality. The service is rude and unprofessional from both the teens and the adults. Unfortunately its the only fast food option in town. Today I ordered 2 hot fudge sundae's, 2 medium French fries, & ice cream cone. I was handed a tiny cone & 2 hot fudge sundae's, then told to pull forward to wait for medium fries. I handed the sundaes back to the person. Asked for fresh sundaes with my hot fries as they would melt while I waited. (The sundae's were for my family at home) when I received the food, the fries were filled half full and the original sundae were given to me - melted. The person at the window was an middle aged women, who should know how to provide good customer service & quality food. SUCH BAD, SAD, UNACCEPTABLE SERVICE read more

Always very clean. Food is.... Well. It's McDonalds. What do you want? I try to avoid stopping at school dismissal times. It becomes as noisy and annoying as what an unsupervised raging hormones junior high cafeteria must sound like. The store does assign one of the managers to "roam" to reduce the craziness. read more

Been coming here since 2015. It's 3 miles from my home. I rarely go here to eat or in fact to any McDonald's. I have been eating healthy and watching what I eat. This location is always cheerful and a pleasure to eat in or drive thru. They provide excellent customer service. read more

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Went there recently and I believe she was a manager? Geneva I think was being extremely rude to the other coworkers:( I usually mind my business but she was soooo out of pockets seeing her almost making a coworker cry :(( won't come back, super upsetting read more

Second time this week that I have asked for no cheese and got cheese ....... didnt realize until I got home. Really irritating. Wish they would pay attention to the orders they're making. read more

McDonald's - Burgers Near Me - Orting, Washington

I'm being generous giving them 2 stars. First, the quality is crap. I don't think anyone has ever stopped and said "You know, McDonald's has the best quality food ever!" I get kids like the 2 chicken nuggets, but we're talking little kids. Last time I went there, we ordered a deluxe burger, got charged for a deluxe burger, and were not supplied a deluxe burger. We aren't going back there until they fix their crap read more

I've decided to start Yelping the fast food places here and there that I stop at - they are, after all, independent franchises and I'm sure the owners would like to know how they're doing as much as any other business. This is a NICE McDonalds! The building matches the older style of the Orting area... doesn't look like most McDonalds. Inside is bright, clean, and nicely done - right down to the fancy Northwest themed ceiling lights. The staff were all happy, smiling, productive and very efficient. Again, not the typical "Fast Food Apathy" in a lot of such restaurants. The food of course was exactly as expected - not much to add. I've eaten in McDonalds from NY to Taiwan - a Big Mac is pretty much a Big Mac. But the "dining experience" in Orting puts this one higher on the list. 5-Stars for being a VERY nice McDonalds franchise - much better than most. Dave & Anne read more

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Do NOT go to this McDonald's. A teenage girl (employee) cut off a potential customer; and they began exchanging words in front of a crowed parking lot. The girl did say "I'm sorry;" but followed by verbal exchange because the customer called her a nasty name (who became hostile, and got out of his truck). Instead of the employee getting to safety, informing her manager, the lot became blocked, and Hostile. A man got out, addressing his credentials & making it clear that he does not have jurisdiction, and told both to move on (the employee to go inside, and the customer to proceed to the drive thru, or go away from the store). The customer left; and the employee, who was still panicking, brought out her manager (who also appeared near her age). The man who deescalted the situation asked the manager several times if they could go inside and speak in a private area; and the manager was totally disrespectful to him, and ignoring him. The employee, another woman, and the man said who he was; and that he prevented the employee from getting hurt; but the manager yelled, "I don't care who you are? What happened?". The man tried to inform the manager it would be a good idea to speak in a private section of the restaurant; but the manager continually was rude to the man. The manager seemed like he was trying to play hero and show off to the girl; and he seemed a little racist. The man left, after the manager went somewhere. Why was the manager so, rude? I don't want to go back to this place. read more

Always pretty good it's McDonald's! Could they figure out a way to not screw up my order every other time. Need cooler toys for the kids and maybe come out with some toys for adults. Could use some new menu items. read more

I've been going to McDonalds for 60+ years. Back in Kansas during the 60's they would have dollar days: 10 cheeseburgers for $1. After a hard day of pop bottle hunting and after receiving the refunds we would head down to McDonalds and get 10 cheeseburgers each. Yes I could eat them all. Still the same great cheeseburger of all time. read more

Precursor: Things have gotten better at this McDonald's since it was remodeled; however, they still aren't up to par, in my opinion. Been eating here since March 2013, as there aren't many options in Orting. The actual kids that are working are always super friendly and helpful, one of the two managers I've dealt with was great, the other left much to be desired in terms of how to talk to another living, breathing, human being. Three of us live in my home, so naturally, I typically order for three people. One of those orders always has something wrong, as in, you ask for no onions and there are loads, or you can tell that they just tried to scrape them off and missed some. I can't count how many times I've gotten home and found that my Dr. Pepper was out of carbonation. Or how many times we've gotten home to find that our Coke is actually a diet Coke. The food and fries are only ever of good quality when you go during a rush. If you go when they're slow, you get food that feels and tastes like it was made 20 minutes before you ordered it. Don't even get me started on that horrific drive-thru, either. Every night, the line of cars extends far beyond the tiny drive-thru entry and messes up the thru traffic in the parking lot. The ordering menu/microphone is so close to the entry that only two cars can get in there at a time, if a third tries, it will block thru traffic. Y'all need to stop using BOTH windows. This is the ONLY place I go that still uses both windows, one for payment, and one for food delivery (lol). I laugh at that because you almost never get your food from the window. Often, you have to pull forward and wait at the sidewalk for them to bring your food out. But of course, they gave you your ice cream at the window so that it can melt on you before you even get to smell your meal. read more

Ok so this is kinda a good review and bad at same time ! But props to the night crew ! Ive lived in orting for 12 years and I honestly drive to sumner most the time for McDonald's. Unless I'm in town for something else i turn and head to sumner . But twice in the last few months I've went by later in the evening and food was hot service was great . Everything was right i even got straws and napkins! So I thought lets go to town and get lunch . Night crew needs to train day crew ill leave it at that ! Anyways great job guys !!! read more

The worst customer service and management I've ever encountered!!! I paid with a $100 bill, when the wrong amount of change was returned to me I kindly let them know, the manager was very upset that I corrected them, after all it was owed more back... The manager asked what my problem was after I had to count once again for them! Instead of having an apologetic attitude or any type of customer service I was given an expired salad! Drive to the next town before this establishment steals your money and gets you sick with expired food!!!! read more

McDonald's - I asked for the managers name I was told it was on my receipt! I explained she DID NOT give me one! So she printed a duplicate! - Burgers Near Me - Orting, Washington

my sister ordered 2 mcdoubles without a bun and extra onion and this is what she got. read more

McDonald's - a meal in a plastic container - Burgers Near Me - Orting, Washington

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This McDonald's location is not bad but sometimes they get my order wrong. But the crew is always nice and friendly.

I enjoy be in the establishment. They are all friendly, and understanding of my situation. Thank you Orting McDonald's!

What a nice group of workers u have working here in Orting , 1st time going inn to get our order , they were gracious to everyone , when we asked for no salt on frys , the young gentleman cleaned out the bin they would be tossed in to , amazing , we live here now and we will be back , good job everyone u ROCK ! THANKU read more

McDonalds is McDonalds whether in Orting, Tacoma, or Bonney Lake; however this McDonalds has very nice and pleasant people who work there. The gripe I have with this establishment is one thing only. The drive thru ingress and egress makes it very difficult to use the drive thru efficiently; and while folks wait in line in the drive thru: the cars extend out into the general parking lot; and thus impedes all cars' ability to safely and smoothly travel. So just be very careful using or passing by the drive thru area! read more

This store was dirty today all the tables and the beverage area I usually do drive thru but the made a mistake and I went inside there was no where to sit while I waited at least 8 employees 2 customers and no one can tidy up not to mention the constant mistakes they make don't they get tired of throwing food out grrrrr read more

was not informed that i could not order over phone and worker acted hostile and rude then proceeded to act as if she was emergency services that could have escalated quickly very poorly i want her fired and not returned to that establishment read more

If your craving a nice hot coffee this is the place coffees always steaming hot ...they also have good iced coffees and their frys are always fresh and perfect temp .the staff is very respectful and kind .they greet you when you first walk in their restaurant. They always greet you with a nice smile ... the owner is very police and curtious. Restrooms are well maintained by their staff .never had a messed up order from them . read more

It's one the cleanest, friendliest McDonald's I have ever been to. Food is great quality as well but a clean fast food restaurant always impresses me. read more

This is one McDonald's where I have ate their burgers and fries and was very unsatisfied, the burger just didn't taste right and the bun tasted and felt like cardboard. Very unpleased. read more

I frequently stop here and just had to say that this is the friendliest McDonalds I have ever been too. Everyone that works in the drive through, as well as the manager, are very nice and professional. read more

Always fast and order always complete. Very clean and nice staff. Best McDonald's Iv been to.

My experience at this place really McTested me. The ice cream machine wasn't broken the one time that I didn't even want any. These bitches really need to get their shit together. I asked them for extra ketchup and they didn't even give me any. One employee tried to tell me what to do by telling me to "have a nice day". read more

First time ever. Busy, but not too busy. Quick and friendly service. BUT! How hard can it be to make a sandwich!? They couldn't even serve the pieces together. And nothing as disappointing as getting home to find your fries are barely cooked! I gave to McDonald's House so I received a comp and I completed a review so I received a comp. I will use them and determine if I will be coming back. 3 strikes, your out! read more

I go through the drive thru nearly every morning. The staff are always efficient and friendly. It is obvious each has been well trained and supported by higher management. read more